Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

The full tag must have 3 levels. The first two are fixed as itsm.servicenow. The third level identifies the type of events sent, and the fourth level indicates the event subtype. 

Technology

Brand

Type

Subtype

itsm

servicenow

login

-

cmdb

  • cmdbciappserver

  • cmdbcidbinstance

  • cmdbciinfraservice

  • cmdbci

  • cmdbciserver

  • cmdbciservice

  • cmdbcivm

  • cmdbrelci

  • cmnlocation

tables

  • change

  • event

  • incident

  • location

  • user

These are the valid tags and corresponding data tables that will receive the parsers' data:

Tag

Data table

itsm.servicenow.login

itsm.servicenow.login

itsm.servicenow.cmdb.cmdbciappserver

itsm.servicenow.cmdb.cmdbciappserver

itsm.servicenow.cmdb.cmdbcidbinstance

itsm.servicenow.cmdb.cmdbcidbinstance

itsm.servicenow.cmdb.cmdbciinfraservice

itsm.servicenow.cmdb.cmdbciinfraservice

itsm.servicenow.cmdb.cmdbci

itsm.servicenow.cmdb.cmdbci

itsm.servicenow.cmdb.cmdbciserver

itsm.servicenow.cmdb.cmdbciserver

itsm.servicenow.cmdb.cmdbciservice

itsm.servicenow.cmdb.cmdbciservice

itsm.servicenow.cmdb.cmdbcivm

itsm.servicenow.cmdb.cmdbcivm

itsm.servicenow.cmdb.cmdbrelci

itsm.servicenow.cmdb.cmdbrelci

itsm.servicenow.cmdb.cmnlocation

itsm.servicenow.cmdb.cmnlocation

itsm.servicenow.tables.incident

itsm.servicenow.tables.incident

itsm.servicenow.tables.change

itsm.servicenow.tables.change

itsm.servicenow.tables.user

itsm.servicenow.tables.user

itsm.servicenow.tables.location

itsm.servicenow.tables.location

How is the data sent to Devo?

...