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Introduction
The tags beginning with itsm.servicenow identify events generated by ServiceNow.
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The full tag must have 3 levels. The first two are fixed asitsm.servicenow. The third level identifies the type of events sent, and the fourth level indicates the event subtype.
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Technology
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Brand
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Type
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Subtype
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itsm
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servicenow
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login
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-
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cmdb
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cmdbciappserver
cmdbcidbinstance
cmdbciinfraservice
cmdbci
cmdbciserver
cmdbciservice
cmdbcivm
cmdbrelci
cmnlocation
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tables
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change
event
incident
location
user
These are the valid tags and corresponding data tables that will receive the parsers' data:
TagProduct / Service | Tags | Data tabletables |
|---|
ServiceNow | itsm.servicenow.logincmdb.cmdbci
| itsm.servicenow.cmdb.logincmdbci
|
itsm.servicenow.cmdb.cmdbciappserver
| itsm.servicenow.cmdb.cmdbciappserver
|
itsm.servicenow.cmdb.cmdbcidbinstance
| itsm.servicenow.cmdb.cmdbcidbinstance
|
itsm.servicenow.cmdb.cmdbciinfraservice
| itsm.servicenow.cmdb.cmdbciinfraservice
|
itsm.servicenow.cmdb.cmdbcicmdbciserver
| itsm.servicenow.cmdb.cmdbcicmdbciserver
|
itsm.servicenow.cmdb.cmdbciservercmdbciservice
| itsm.servicenow.cmdb.cmdbciservercmdbciservice
|
itsm.servicenow.cmdb.cmdbciservicecmdbcivm
| itsm.servicenow.cmdb.cmdbciservicecmdbcivm
|
itsm.servicenow.cmdb.cmdbcivmcmdbrelci
| itsm.servicenow.cmdb.cmdbcivmcmdbrelci
|
itsm.servicenow.cmdb.cmdbrelcicmnlocation
| itsm.servicenow.cmdb.cmdbrelci.cmnlocation
|
itsm.servicenow.login
| itsm.servicenow.login
|
itsm.servicenow.sysevent
| itsm.servicenow.sysevent
|
itsm.servicenow.tables.change
| itsm.servicenow.tables.change
|
itsm.servicenow.cmdbtables.cmnlocationevent
| itsm.servicenow.cmdbtables.cmnlocationevent
|
itsm.servicenow.tables.incident
| itsm.servicenow.tables.incident
|
itsm.servicenow.tables.changelocation
| itsm.servicenow.tables.changelocation
|
itsm.servicenow.tables.user
| itsm.servicenow.tables.user
|
itsm.servicenow.tables.locationtransaction
| itsm.servicenow.tables.locationtransaction
|
For more information, read more about Devo tags.
How is the data sent to Devo?
Logs generated by ServiceNow must be sent to the Devo platform via the Devo Relay to secure communication. First, read about Relay rules. Source logs can be pushed directly to Devo Relay or ELB by just complying with The BSD syslog Protocol. You can find detailed information on how to send data to Devo here: Sending data to Devo.
Table structure
These are the fields displayed in these tables:
| Rw ui tabs macro |
|---|
| itsm.servicenow.cmdb.cmdbciitsm.servicenow.cmdb.cmdbciappserveritsm.servicenow.cmdb.cmdbcidbinstanceitsm.servicenow.cmdb.cmdbciinfraserviceitsm.servicenow.cmdb.cmdbciserveritsm.servicenow.cmdb.cmdbciserviceitsm.servicenow.cmdb.cmdbcivmitsm.servicenow.cmdb.cmdbrelciitsm.servicenow.cmdb.cmnlocationitsm.servicenow.loginitsm.servicenow.syseventitsm.servicenow.tables.changeitsm.servicenow.tables.eventitsm.servicenow.tables.incidentitsm.servicenow.tables.locationitsm.servicenow.tables.useritsm.servicenow.tables.transaction |
