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Additionally, you need to have alerts assigned with Manage access (see Assign resources to a role), which will be those you will see on the list.
Changing status from the alert list
The Status column indicates to what extent a triggered alert has been acknowledged. There are four possible values:
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You can change the status of several alerts by checking the boxes next to the names, clicking the Bulk actions button next to the master checkbox, and selecting Change status followed by the desired status.
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Changing status from the alert details window
You can also change the status of a triggered alert from the details window, which is accesible by clicking an alert’s ID on the list (more info about the details window here). Simply click the status drop-down and select the desired option.
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