...
sudo bash install_and_run.sh
Windows
Open Services.
Find Logichub Devo SOAR Remote Agent and Logichub Devo SOAR Remote Agent Supervisor.
Check whether the status is 'Running' for both of them.
If the supervisor/agent isn't running, restart the supervisor. Open Windows PowerShell, go to the folder where the remote agent was downloaded, and restart the supervisor using the following commands.
...
systemctl enable --now logichub-remote-agent.service
Windows
Open Services.
Find Logichub Devo SOAR Remote Agent.
Check whether the startup type is Automatic.
If the startup type isn't Automatic, open Windows PowerShell, go to the folder where the remote agent was downloaded, and set the startup option to
auto install.cd <download location>./remote-agent-supervisor --startup=auto install
...
Start a terminal or PowerShell session.
Go to the location where the remote agent is installed.
Use the following command to examine the logs for messages similar to 'Lost connection to LogicHubDevo SOAR'.
tail -f logs/agent.log
If you see messages of this type, there could be an error on the LogicHub Devo SOAR server, or a misconfiguration in agent.config. If you edited the agent.config file manually, try to revert the changes made and restart the agent. If that doesn't work, try downloading the latest version of the remote agent from the Settings > Advanced Settings page.