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./install_and_run.sh
Windows
Open Services.
Find Logichub Devo SOAR Remote Agent.
Check whether the status is 'Running'.
If the agent isn't running, start it. Open Windows PowerShell, go to the folder where the remote agent was downloaded, and restart the agent using the following commands.
...
systemctl enable --now logichub-remote-agent.service
Windows
Open Services.
Find Logichub Devo SOAR Remote Agent.
Check whether the startup type is Automatic.
If the startup type isn't Automatic, open Windows PowerShell, go to the folder where the remote agent was downloaded, and set the startup option to
auto install.cd <download location>./remote-agent_latest --startup=auto install
...
Start a terminal or PowerShell session.
Go to the location where the remote agent is installed.
Use the following command to examine the logs for messages similar to 'Lost connection to LogicHubDevo SOAR'.
tail -f logs/agent.log
If you see messages of this type, there could be an error on the LogicHub server, or a misconfiguration in agent.config. If you edited the agent.config file manually, try to revert the changes made and restart the agent. If that doesn't work, try downloading the latest version of the remote agent from the Settings > Remote Agents page.