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titleOn-premise collector

This data collector can be run in any machine that has the Docker service available because it should be executed as a docker container. The following sections explain how to prepare all the required setup for having the data collector running.

Structure

The following directory structure should be created for being used when running the collector:

Code Block
<any_directory>
└── devo-collectors/
    └── <product_name>/
        ├── certs/
        │   ├── chain.crt
        │   ├── <your_domain>.key
        │   └── <your_domain>.crt
        ├── state/
        └── config/ 
            └── config.yaml 
Note

Replace <product_name> with the proper value.

Devo credentials

In Devo, go to Administration → Credentials → X.509 Certificates, download the Certificate, Private key and Chain CA and save them in <product_name>/certs/. Learn more about security credentials in Devo here.

Image Removedimage-20240620-124755.pngImage Added
Note

Replace <product_name> with the proper value.

Editing the config.yaml file

Code Block
globals:
  debug: <debug_status>
  id: not_used
  name: workday
  persistence:
    type: filesystem
    config:
      directory_name: state
outputs:
  devo_us_1:
    type: devo_platform
    config:
      address: <devo_address>
      port: 443
      type: SSL
      chain: <chain_filename>
      cert: <cert_filename>
      key: <key_filename>
inputs:
  workday:
    id: <input_id_value>
    enabled: true
    base_url: <base_url_value>
    override_token_endpoint: <override_token_endpoint_value>
    environment:: <environment_value>
    credentials:
      client_id: <client_id_value>
      client_secret: <client_secret_value>
      refresh_token: <refresh_token_value>
      tenant: <tenant_value>
    services:
      activity_logging:
        override_tag: <override_tag_value>
        start_time_in_utc: <start_time_in_utc_value>
        obfuscation_data: [<obfuscation_data_values>]
Info

All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the services object.

Replace the placeholders with your required values following the description table below:

Parameter

Data type

Type

Value Range / Format

Details

debug_status

bool

mandatory

true / false

If the value is true, the debug logging traces will be enabled when running the collector. If the value is false, only the info, warning, and error logging levels will be printed.

devo_address

str

mandatory

  • collector-us.devo.io 

  • collector-eu.devo.io 

Use this parameter to identify the Devo Cloud where the events will be sent.

chain_filename

str

mandatory

minimum length: 4

maximum length: 20

Use this parameter to identify the chain.cert file downloaded from your Devo domain. Usually this file's name is: chain.crt.

cert_filename

str

mandatory

minimum length: 4

maximum length: 20

Use this parameter to identify the file.cert downloaded from your Devo domain.

key_filename

str

mandatory

minimum length: 4

maximum length: 20

Use this parameter to identify the file.key downloaded from your Devo domain.

input_id_value

int

mandatory

minimum length: 5

maximum length: 15

Use this parameter to give a unique ID to this input service.

Note

This parameter is used to build the persistence address. Do not use the same value for multiple collectors. It could cause a collision.

base_url_value

string

mandatory

minimum length: 1

For the URL https://wd5-services1.myworkday.com/ccx/api/v1/acme, the base URL is https://wd5-services1.myworkday.com.

override_token_endpoint_value

string

optional

minimum length: 1

An optional token endpoint. The default token endpoint follows the pattern: {base_url}/ccx/oauth2/{tenant}/token

Info

This parameter should be removed if it is not used.

environment_value

str

Optional

Minimum length: 1

This is an optional control parameter that is injected into the events and allows to differentiate the environment. For example: dev and prod.

Info

This parameter should be removed if it is not used.

client_id_value

str

mandatory

minimum length: 1

The Workday API Client ID

client_secret_value

str

mandatory

minimum length: 1

The Workday API Client secret

refresh_token_value

str

mandatory

minimum length: 1

The Workday refresh token 

tenant_value

str

mandatory

minimum length: 1

The Workday tenant

Please note that the tenant is used as part of the API URL. For instance, in the URL https://wd5-services1.myworkday.com/ccx/api/v1/acme, the base API URL is https://wd5-services1.myworkday.com and the tenant is “acme.”

override_tag_value

str

optional

Devo tag-friendly string (no special characters, spaces, etc.) For more information see Devo Tags.

An optional tag that allows users to override the service default tags.

Info

This parameter can be removed or commented.

start_time_in_utc_value

str

optional

UTC datetime string having datetime string format %-Y-%m-%d %H-%M-%S (e.g., “2000-01-01 00:00:01”)

This configuration allows you to set a custom date as the beginning of the period to download. This allows downloading historical data (one month back for example) before downloading new events.

Info

This parameter should be removed if it is not used.

obfuscation_data_values

array<object>

optional

The objects in the array look like this:

Code Block
obfuscation_data:
  - name:
      - credentials
      - "*"
    value: "**********"

Each object represents the necessary configuration to obfuscate messages before these are sent to Devo.

Info

This parameter can be removed or commented.

Download the Docker image

The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:

Collector Docker image

SHA-256 hash

collector-workday_if-docker-image-1.01.0

b8e8768ef28d9a1ced13792b3506cb027f40e5c4b3ff7f40adf1a542c10f3025

Use the following command to add the Docker image to the system:

Code Block
gunzip -c <image_file>-<version>.tgz | docker load
Note

Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace <image_file> and <version> with a proper value.

The Docker image can be deployed on the following services:

Docker

Execute the following command on the root directory <any_directory>/devo-collectors/<product_name>/

Code Block
docker run 
--name collector-<product_name> 
--volume $PWD/certs:/devo-collector/certs 
--volume $PWD/config:/devo-collector/config 
--volume $PWD/state:/devo-collector/state 
--env CONFIG_FILE=config.yaml 
--rm 
--interactive 
--tty 
<image_name>:<version>
Note

Replace <product_name>, <image_name> and <version> with the proper values.

Docker Compose

The following Docker Compose file can be used to execute the Docker container. It must be created in the <any_directory>/devo-collectors/<product_name>/ directory.

Code Block
version: '3'
services:
  collector-<product_name>:
    image: <image_name>:${IMAGE_VERSION:-latest}
    container_name: collector-<product_name>
    volumes:
      - ./certs:/devo-collector/certs
      - ./config:/devo-collector/config
      - ./credentials:/devo-collector/credentials
      - ./state:/devo-collector/state
    environment:
      - CONFIG_FILE=${CONFIG_FILE:-config.yaml}

To run the container using docker-compose, execute the following command from the <any_directory>/devo-collectors/<product_name>/ directory:

Code Block
IMAGE_VERSION=<version> docker-compose up -d
Note

Replace <product_name>, <image_name> and <version> with the proper values.

Rw tab
titleCloud collector

We use a piece of software called Collector Server to host and manage all our available collectors. If you want us to host this collector for you, get in touch with us and we will guide you through the configuration.

...

Expand
titleTroubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

Error Type

Error Id

Error Message

Cause

Solution

InitVariablesError

1

Invalid start_time_in_utc: {ini_start_str}. Must be in parseable datetime format.

The configured start_time_in_utc parameter is a non-parseable format.

Update the start_time_in_utc value to have the recommended format as indicated in the guide.

InitVariablesError

2

Invalid start_time_in_utc: {ini_start_str}. Must be in the past..

The configured start_time_in_utc parameter is a future date.

Update the start_time_in_utc value to a past datetime.

SetupError

101

Failed to fetch OAuth token from {token_endpoint}. Exception: {e}.

The provided credentials, base URL, and/or token endpoint is incorrect.

Revisit the configuration steps and ensure that the correct values were specified in the config file.

SetupError

102

Failed to fetch data from {endpoint}. Source is not pullable.

The provided credentials, base URL, and/or token endpoint is incorrect.

Revisit the configuration steps and ensure that the correct values were specified in the config file.

ApiError

401

Error during API call to.. (API provider HTML error response here)

The server returned an HTTP 401 response.

Ensure that the provided credentials are correct and provide read access to the targeted data.

ApiError

429

Error during API call to .. (API provider HTML error response here)

The server returned an HTTP 429 response.

The collector will attempt to retry requests (default up to 3 times) and respect back-off headers if they exist. If the collector repeatedly encounters this error, adjust the rate limit and/or contact the API provider to ensure that you have enough quota to complete the data pull.

ApiError

500

Error during API call to… to (API provider HTML error response here)

The server returned an HTTP 500 response.

If the API returns a 500 but successfully completes subsequent runs then you may ignore this error. If the API repeatedly returns a 500 error, ensure the server is reachable and operational.

...

Expand
titleCheck memory usage

To check the memory usage of this collector, look for the following log records in the collector which are displayed every 5 minutes by default, always after running the memory-free process.

  • The used memory is displayed by running processes and the sum of both values will give the total used memory for the collector.

  • The global pressure of the available memory is displayed in the global value.

  • All metrics (Global, RSS, VMS) include the value before freeing and after previous -> after freeing memory

Code Block
INFO InputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(34.50MiB -> 34.08MiB), VMS(410.52MiB -> 410.02MiB)
INFO OutputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(28.41MiB -> 28.41MiB), VMS(705.28MiB -> 705.28MiB)

Change log

...

Release

Released on

Release type

Details

Recommendations

v1.1.0

Status
colourGreen
titleNEW FEATURE

New features

  • Updated to DCSDK from 1.9.0 to 1.11.1

  • Update to Docker Image 1.2.0

Bug fixes

  • Added default tag to the config

Recommended version

v1.0.0

Status
colourPurple
titleinitial release

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