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Depending on how did you obtain your credentials, you will have to either fill or delete the following properties on the JSON credentials configuration block.

Authentication Method

Filename

Base64 credentials

Delegated email

Service Account with Base64

Status
colourGreen
titleREQUIRED

Status
colourGreen
titleREQUIRED

Status
colourGreen
titleREQUIRED

...

Download the

...

Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (Cloud collector), or deploy and host the collector in your own machine using a Docker image (On-premise collector).

...

Rw tab
titleOn-premise collector

This data collector can be run in any machine that has the Docker service available because it should be executed as a docker container. The following sections explain how to prepare all the required setup for having the data collector running.

Structure

The following directory structure should be created for being used when running the collector:

Code Block
<any_directory>
└── devo-collectors/
    └── <product_name>/
        ├── certs/
        │   ├── chain.crt
        │   ├── <your_domain>.key
        │   └── <your_domain>.crt
        ├── state/
        └── config/ 
            └── config.yaml 
Note

Replace <product_name> with the proper value.

Devo credentials

In Devo, go to Administration → Credentials → X.509 Certificates, download the Certificate, Private key and Chain CA and save them in <product_name>/certs/. Learn more about security credentials in Devo here.

...

Note

Replace <product_name> with the proper value.

Editing the config.yaml file

...

Docker image

The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:

Collector Docker image

SHA-256 hash

collector-google_workspace_alerts_if-docker-image-1.9.0

19607f4289db449eaf7a58853a0f7f57de3fcd1113e12e89a4dccdd381874ab4

Use the following command to add the Docker image to the system:

Code Block
gunzip -c <image_file>-<version>.tgz | docker load

Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace <image_file> and <version> with a proper value.

The Docker image can be deployed on the following services:

Docker

Execute the following command on the root directory <any_directory>/devo-collectors/<product_name>/

Code Block
docker run 
--name collector-<product_name> 
--volume $PWD/certs:/devo-collector/certs 
--volume $PWD/config:/devo-collector/config 
--volume $PWD/state:/devo-collector/state 
--env CONFIG_FILE=config.yaml 
--rm 
--interactive 
--tty 
<image_name>:<version>

Replace <product_name>, <image_name> and <version> with the proper values.

Docker Compose

The following Docker Compose file can be used to execute the Docker container. It must be created in the <any_directory>/devo-collectors/<product_name>/ directory.

Download the Docker image

The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:

Use the following command to add the Docker image to the system:

Code Block
version: '3'
services:
  collector-<product_name>:
    image: <image_name>:${IMAGE_VERSION:-latest}
    container_name: collector-<product_name>
    volumes:
      
directory_name: state outputs:
- ./certs:/devo-collector/certs
  
devo_1:
    - 
type
./config:
devo_platform
/devo-collector/config
    
config:
  
address: <devo_address>
- ./credentials:/devo-collector/credentials
      - 
port: 443
./state:/devo-collector/state
    
type
environment:
SSL
      
chain: <chain_filename> cert: <cert_filename> key: <key_filename> inputs: gsuite_alerts: id: <input_id> enabled: <input_status> requests_per_second: <requests_per_second_value> environment: <environment_value> credentials: filename: <filename_value> content_base64: <content_base64_value> delegated_email: <delegated_email_value> source_id: <source_id_value> services: <collector_service_name>: request_period_in_seconds: <request_period_in_seconds_value> start_time: <start_time_override_value> tag: <custom_tag>
Info

All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the services object.

Replace the placeholders with your required values following the description table below:

Parameter

Data Type

Type

Value Range

Details

debug_status

bool

Mandatory

false / true

If the value is true, the debug logging traces will be enabled when running the collector. If the value is false, only the info, warning and error logging levels will be printed.

collector_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this collector.

collector_name

str

Mandatory

Minimum length: 1
Maximum length: 10

Use this param to give a valid name to this collector.

devo_address

str

Mandatory

collector-us.devo.io
collector-eu.devo.io

Use this param to identify the Devo Cloud where the events will be sent.

chain_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the chain.cert  file downloaded from your Devo domain. Usually this file's name is: chain.crt

cert_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the file.cert downloaded from your Devo domain.

key_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the file.key downloaded from your Devo domain.

input_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this input service.

Note

This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

input_status

bool

Mandatory

false / true

Use this param to enable or disable the given input logic when running the collector. If the value is true, the input will be run. If the value is false, it will be ignored.

requests_per_second_value

int

Optional

Minimum value: 1

Customize the maximum number of API requests per second. If not used, the default setting will be used: 100000 requests/sec.

Info

This parameter should be removed if it is not used.

environment_value

str

Optional

Minimum length: 1

This parameter is used to create the Devo tag. It corresponds to the sixth level of the tag:
cloud.gsuite.alerts.<alert_type>.<format_version>.<environment>. If this parameter is removed, the sixth level of the tag will have the value unknown.

Info

This parameter should be removed if it is not used.

filename_value

str

Mandatory

Minimum length: 1

This parameter is the name that you want to give to the token generated by the Collector. For example: token.pickle

content_base64_value

str

Mandatory

Minimum length: 1

This parameter is the credentials in base64 format. To know how to obtain this value review the section How to enable the collection in the vendor.

delegated_email_value

str

Mandatory

Minimum length: 1

This parameter is the email of the user whose domain is delegated to authorize the Service Account to access the alerts. To know how to obtain this value review the section How to enable the collection in the vendor.

Note

Use a real email

delegated_email field should contain the email of an real user (you cannot use a service Account here) with enough access to display the alerts in the Google WorkSpace Admin Console → Alert Center (https://admin.google.com/ac/ac).

source_id

str

Mandatory

Minimum value: 1

This parameter will be used when {source_id} placeholder is present when using custom tags. Please use abc value when not used.

collector_service_name

str

Mandatory

Any collector service names described in the Data source section.

This parameter can be set to any collector service name described in the Data sources section. It is also important to note that there may be more than one service.

Choose one of our available services:

  • customer_takeout_initiated

  • misconfigured_whitelist

  • malware_reclassification

  • phishing_reclassification

  • suspicious_message_reported

  • user_reported_phishing

  • user_reported_spam_spike

  • leaked_password

  • suspicious_login

  • suspicious_login_less_secure_app

  • suspicious_programmatic_login

  • user_suspended

  • user_suspended_spam

  • user_suspended_spam_through_relay

  • user_suspended_suspicious_activity

  • google_operations

  • government_attack_warning

  • device_compromised

  • suspicious_activity

  • appmaker_default_cloud_sql_setup

  • activity_rule

  • configuration_problem

  • data_loss_prevention

  • apps_outage

  • primary_admin_changed

  • sso_profile_added

  • sso_profile_updated

  • sso_profile_deleted

  • super_admin_password_reset

For example:

Code Block
languageyaml
services: 
    customer_takeout_initiated: 
        request_period_in_seconds: 60
    misconfigured_whitelist:
         request_period_in_seconds: 60

request_period_in_seconds_value

int

Optional

Minimum length: 1

Period in seconds used between each data pulling, this value will overwrite the default value (60 seconds)

Info

This parameter should be removed if it is not used.

start_time_override_value

str

Optional

UTC with format: YYYY-mm-ddTHH:MM:SS.sssZ

This configuration allows you to set a custom date as the beginning of the period to download. This allows downloading historical data (1 month back for example) before downloading new events.

Info

This parameter should be removed if it is not used.

custom_tag

str

Optional

A Devo tag. See for more information see Devo tags.

This parameter is used to override the default tag with a new customer defined tag.

Info

This parameter should be removed if it is not used.

Collector Docker image

SHA-256 hash

collector-google_workspace_alerts_if-docker-image-1.7.0

88840d225625dfd9ee0111513fef444d0738d3e666c236a15c8e551c30c4ebb9

Code Block
gunzip -c <image_file>-<version>.tgz | docker load
Note

Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace <image_file> and <version> with a proper value.

The Docker image can be deployed on the following services:

Docker

Execute the following command on the root directory <any_directory>/devo-collectors/<product_name>/

Code Block
docker run 
--name collector-<product_name> 
--volume $PWD/certs:/devo-collector/certs 
--volume $PWD/config:/devo-collector/config 
--volume $PWD/state:/devo-collector/state 
--env CONFIG_FILE=config.yaml 
--rm 
--interactive 
--tty 
<image_name>:<version>
Note

Replace <product_name>, <image_name> and <version> with the proper values.

Docker Compose

The following Docker Compose file can be used to execute the Docker container. It must be created in the <any_directory>/devo-collectors/<product_name>/ directory.

Code Block
version: '3'
services:
  collector-<product_name>:
    image: <image_name>:${IMAGE_VERSION:-latest}
    container_name: collector-<product_name>
    volumes:
      - ./certs:/devo-collector/certs
      - ./config:/devo-collector/config
      - ./credentials:/devo-collector/credentials
      - ./state:/devo-collector/state
    environment:
      - CONFIG_FILE=${CONFIG_FILE:-config.yaml}

To run the container using docker-compose, execute the following command from the <any_directory>/devo-collectors/<product_name>/ directory:

Code Block
IMAGE_VERSION=<version> docker-compose up -d
Note

Replace <product_name>, <image_name> and <version> with the proper values.

Rw tab
titleCloud collector

We use a piece of software called Collector Server to host and manage all our available collectors.

To enable the collector for a customer:

  1. In the Collector Server GUI, access the domain in which you want this instance to be created

  2. Click Add Collector and find the one you wish to add.

  3. In the Version field, select the latest value.

  4. In the Collector Name field, set the value you prefer (this name must be unique inside the same Collector Server domain).

  5. In the sending method select Direct Send. Direct Send configuration is optional for collectors that create Table events, but mandatory for those that create Lookups.

  6. In the Parameters section, establish the Collector Parameters as follows below:

Editing the JSON configuration

Code Block
{
  "global_overrides": {
    "debug": <debug_status>
  },
  "inputs": {
    "gsuite_alerts": {
      "id": "<short_unique_id>",
      "enabled": <input_status>,
      "requests_per_second": <requests_per_second_value>,
      "environment": "<environment_value>"
      "credentials": {
        "filename": "<filename_value>",
        "content_base64": "<content_base64_value>",
        "delegated_email": "<delegated_email_value>",
        "source_id": "<source_id_value>"
      },
      "services": {
        "<collector_service_name>": {
          "request_period_in_seconds": <request_period_in_seconds_value>,
          "start_time": "<start_time_override_value>",
          "tag": "<custom_tag>"
        }
      }
    }
  }
}
Info

All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the services object.

Please replace the placeholders with real world values following the description table below:

Parameter

Data Type

Type

Value Range / Format

Details

debug_status

bool

Mandatory

false / true

If the value is true, the debug logging traces will be enabled when running the collector. If the value is false, only the info, warning and error logging levels will be printed.

short_unique_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this input service.

Note

This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

input_status

bool

Mandatory

false / true

Use this param to enable or disable the given input logic when running the collector. If the value is true, the input will be run. If the value is false, it will be ignored.

requests_per_second_value

int

Optional

Minimum value: 1

Customize the maximum number of API requests per second. If not used, the default setting will be used: 100000 requests/sec.

This parameter should be removed if it is not used.

environment_value

str

Optional

Minimum length: 1

This parameter is used to create the Devo tag. It corresponds to the sixth level of the tag:
cloud.gsuite.alerts.<alert_type>.<format_version>.<environment>. If this parameter is removed, the sixth level of the tag will have the value unknown.

This parameter should be removed if it is not used.

filename_value

str

Mandatory

Minimum length: 1

This parameter is the name that you want to give to the token generated by the Collector. For example: token.pickle

content_base64_value

str

Mandatory

Minimum length: 1

This parameter is the credentials in base64 format. To know how to obtain this value review the section How to enable the collection in the vendor.

delegated_email_value

str

Mandatory

Minimum length: 1

This parameter is the email of the user whose domain is delegated to authorize the Service Account to access the alerts. To know how to obtain this value review the section How to enable the collection in the vendor.

Note

Note for later: delegated_email field should contain the email of an real user (you cannot use a Service Account here) with enough access to display the alerts in the Google WorkSpace Admin Console >> Alert Center (https://admin.google.com/ac/ac).

source_id

str

Mandatory

Minimum value: 1

This parameter will be used when {source_id} placeholder is present when using custom tags. Please use "abc" value when not used.

collector_service_name

str

Mandatory

Any collector service names described in the Data sources section.

This parameter can be set to any collector service name described in the Data sources section. It is also important to note that there may be more than one service.

Choose one of our available services:

  • access_approvals

  • account_suspension_warn

  • activity_rule

  • apns_cert_expired

  • apns_cert_expiring

  • appmaker_default_cloud_sql_setup

  • apps_outage

  • calendar_changed

  • chrome

  • configuration_problem

  • customer_abuse

  • customer_takeout_initiated

  • data_loss_prevention

  • device_compromised

  • drive_changed

  • email_changed

  • google_operations

  • government_attack_warning

  • leaked_password

  • malware_reclassification

  • misconfigured_whitelist

  • mobile_changed

  • msa_billing

  • msa_legal

  • msa_product

  • msa_security

  • new_user

  • phishing_reclassification

  • primary_admin_changed

  • reporting_rule

  • sso_profile_updated

  • sso_profile_added

  • sso_profile_deleted

  • super_admin_password_reset

  • suspended_user_active

  • suspicious_activity

  • suspicious_login

  • suspicious_login_less_secure_app

  • suspicious_message_reported

  • suspicious_programmatic_login

  • user_admin_revoked

  • user_deleted

  • user_granted_admin

  • user_password_changed

  • user_reported_phishing

  • user_reported_spam_spike

  • user_suspended

  • user_suspended_alert

  • user_suspended_spam

  • user_suspended_spam_through_relay

  • user_suspended_suspicious_activity

For example:

Code Block
"services": {
    "customer_takeout_initiated": {
        "request_period_in_seconds": 60
    },
     "misconfigured_whitelist": {
         "request_period_in_seconds": 60
    }
}

request_period_in_seconds_value

int

Optional

Minimum length: 1

Period in seconds used between each data pulling, this value will overwrite the default value (60 seconds)

This parameter should be removed if it is not used.

start_time_override_value

str

Optional

UTC with format: YYYY-mm-ddTHH:MM:SS.sssZ

This configuration allows you to set a custom date as the beginning of the period to download. This allows downloading historical data (1 month back for example) before downloading new events.

This parameter should be removed if it is not used.

custom_tag

str

Optional

A Devo tag. See for more information see Devo tags

This parameter is used to override the default tag with a new customer defined tag.

This parameter should be removed if it is not used.

2google workspace alerts_10.pngImage Removed

Collector services detail

This section is intended to explain how to proceed with specific actions for services.

Devo categorization and destination

The alerts are ingested in the Devo tables with the format cloud.gsuite.alerts.<alert_type> when alert_type is the alert type of the Alert Center. The alert types are listed below:

...

Alert type

...

Devo Table

...

customer_takeout_initiated

...

cloud.gsuite.alerts.customer_takeout_initiated

...

misconfigured_whitelist

...

cloud.gsuite.alerts.misconfigured_whitelist

...

malware_reclassification

...

cloud.gsuite.alerts.malware_reclassification

...

phishing_reclassification

...

cloud.gsuite.alerts.phishing_reclassification

...

suspicious_message_reported

...

cloud.gsuite.alerts.suspicious_message_reported

...

user_reported_phishing

...

cloud.gsuite.alerts.user_reported_phishing

...

user_reported_spam_spike

...

cloud.gsuite.alerts.user_reported_spam_spike

...

leaked_password

...

cloud.gsuite.alerts.leaked_password

...

suspicious_login

...

cloud.gsuite.alerts.suspicious_login

...

suspicious_login_less_secure_app

...

cloud.gsuite.alerts.suspicious_login_less_secure_app

...

suspicious_programmatic_login

...

cloud.gsuite.alerts.suspicious_programmatic_login

...

user_suspended

...

cloud.gsuite.alerts.user_suspended

...

user_suspended_spam

...

cloud.gsuite.alerts.user_suspended_spam

...

user_suspended_spam_through_relay

...

cloud.gsuite.alerts.user_suspended_spam_through_relay

...

user_suspended_suspicious_activity

...

cloud.gsuite.alerts.user_suspended_suspicious_activity

...

google_operations

...

cloud.gsuite.alerts.google_operations

...

government_attack_warning

...

cloud.gsuite.alerts.government_attack_warning

...

device_compromised

...

cloud.gsuite.alerts.device_compromised

...

suspicious_activity

...

cloud.gsuite.alerts.suspicious_activity

...

appmaker_default_cloud_sql_setup

...

cloud.gsuite.alerts.appmaker_default_cloud_sql_setup

...

activity_rule

...

cloud.gsuite.alerts.activity_rule

...

configuration_problem

...

cloud.gsuite.alerts

...

data_loss_prevention

...

cloud.gsuite.alerts.data_loss_prevention

...

apps_outage

...

cloud.gsuite.alerts

...

primary_admin_changed

...

cloud.gsuite.alerts

...

sso_profile_added

...

cloud.gsuite.alerts

...

sso_profile_updated

...

cloud.gsuite.alerts

...

sso_profile_deleted

...

cloud.gsuite.alerts

...

super_admin_password_reset

...

cloud.gsuite.alerts.super_admin_password_reset

Events service

...

titleVerify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

...

Component

...

Description

...

Setup

...

The setup module is in charge of authenticating the service and managing the token expiration when needed.

...

Puller

...

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

Code Block
INFO InputProcess::GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> Path for credentials file has been transformed to absolute: "token.pickle" -> "/../devo-collector-gsuite-google-workspace-alerts/credentials/token.pickle"
INFO InputProcess::GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> File "/../devo-collector-gsuite-google-workspace-alerts/credentials/token.pickle" has been created from base64 content
INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method started

Puller output

A successful initial run has the following output messages for the puller module:

Info

Note that the PrePull action is executed only one time before the first run of the Pull action.

Code Block
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method started
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Retrieving persisted data
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> No persisted data found. The content will be initialized.
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> The <initial_start_time> did not change, so the persistence will not be reset
WARNING InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> The persistence changed and it will be updated. Current -> None | New -> {'initial_start_time': '2022-05-26T00:00:00.000Z', 'last_alert_timestamp': '2022-05-26T00:00:00.000Z', 'last_alert_ids': []} 
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method completed
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Starting data collection every 60 seconds
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Unpacking messages to start the delivery
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Made 1 request(s), received 24 message(s), filtered 0 message(s), delivered 24 message(s), tag used: "cloud.gsuite.alerts.activity_rule.1.unknown". avg_time_per_source_message: 61.463 ms
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Data collection completed. Elapsed time: 1.480 seconds. Waiting for 58.520 second(s) until the next one

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

Code Block
INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Made 1 request(s), received 24 message(s), filtered 0 message(s), delivered 24 message(s), tag used: "cloud.gsuite.alerts.activity_rule.1.unknown". avg_time_per_source_message: 61.463 ms
Expand
titleRestart the persistence

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

  1. Edit the configuration file.

  2. Change the value of the start_time parameter to a different one.

  3. Save the changes.

  4. Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

Note

Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.

Regenerate the token.json and save it in the file
- CONFIG_FILE=${CONFIG_FILE:-config.yaml}
Expand
titleTroubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

ErrorType

Error Id

Error Message

Cause

Solution

GSuiteAlertsSetupException

1

Error loading token pickle file: <exception_message>

This error is raised when unknown error occurs while loading token.pickle

Check that the token.pickle is in the correct format and if not, regenerate it again.

GSuiteAlertsPullerCredentialsException

0

HTTP error: <error_message>

This error is raised when an HTTP error appears during setup.

The solution depends on the type of error.. Contact with Devo Support team.

2

File <filename> does not exist. Please, learn how to generate a token pickle on: https://docs.devo.com/confluence/ndt/latest/sending-data-to-devo/collectors/g-suite-collectors/g-suite-alerts-collector

This error is raised when token.pickle does not exist.

To run the container using docker-compose, execute the following command from the <any_directory>/devo-collectors/<product_name>/ directory:

Code Block
IMAGE_VERSION=<version> docker-compose up -d

Replace <product_name>, <image_name> and <version> with the proper values.

Run the collector

Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (Cloud collector), or deploy and host the collector in your own machine using a Docker image (On-premise collector).

Rw ui tabs macro
Rw tab
titleCloud collector

We use a piece of software called Collector Server to host and manage all our available collectors.

To enable the collector for a customer:

  1. In the Collector Server GUI, access the domain in which you want this instance to be created

  2. Click Add Collector and find the one you wish to add.

  3. In the Version field, select the latest value.

  4. In the Collector Name field, set the value you prefer (this name must be unique inside the same Collector Server domain).

  5. In the sending method select Direct Send. Direct Send configuration is optional for collectors that create Table events, but mandatory for those that create Lookups.

  6. In the Parameters section, establish the Collector Parameters as follows below:

Editing the JSON configuration

Code Block
{
  "global_overrides": {
    "debug": <debug_status>
  },
  "inputs": {
    "gsuite_alerts": {
      "id": "<short_unique_id>",
      "enabled": <input_status>,
      "requests_per_second": <requests_per_second_value>,
      "environment": "<environment_value>"
      "credentials": {
        "filename": "<filename_value>",
        "content_base64": "<content_base64_value>",
        "delegated_email": "<delegated_email_value>",
        "source_id": "<source_id_value>"
      },
      "services": {
        "<collector_service_name>": {
          "request_period_in_seconds": <request_period_in_seconds_value>,
          "start_time": "<start_time_override_value>",
          "tag": "<custom_tag>"
        }
      }
    }
  }
}
Info

All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the services object.

Please replace the placeholders with real world values following the description table below:

Parameter

Data type

Type

Value range / Format

Details

debug_status

bool

Mandatory

false / true

If the value is true, the debug logging traces will be enabled when running the collector. If the value is false, only the info, warning and error logging levels will be printed.

short_unique_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this input service.

Note

This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

input_status

bool

Mandatory

false / true

Use this param to enable or disable the given input logic when running the collector. If the value is true, the input will be run. If the value is false, it will be ignored.

requests_per_second_value

int

Optional

Minimum value: 1

Customize the maximum number of API requests per second. If not used, the default setting will be used: 100000 requests/sec.

This parameter should be removed if it is not used.

environment_value

str

Optional

Minimum length: 1

This parameter is used to create the Devo tag. It corresponds to the sixth level of the tag:
cloud.gsuite.alerts.<alert_type>.<format_version>.<environment>. If this parameter is removed, the sixth level of the tag will have the value unknown.

This parameter should be removed if it is not used.

filename_value

str

Mandatory

Minimum length: 1

This parameter is the name that you want to give to the token generated by the Collector. For example: token.pickle

content_base64_value

str

Mandatory

Minimum length: 1

This parameter is the credentials in base64 format. To know how to obtain this value review the section How to enable the collection in the vendor.

delegated_email_value

str

Mandatory

Minimum length: 1

This parameter is the email of the user whose domain is delegated to authorize the Service Account to access the alerts. To know how to obtain this value review the section How to enable the collection in the vendor.

Note

Note for later: delegated_email field should contain the email of an real user (you cannot use a Service Account here) with enough access to display the alerts in the Google WorkSpace Admin Console >> Alert Center (https://admin.google.com/ac/ac).

source_id

str

Mandatory

Minimum value: 1

This parameter will be used when {source_id} placeholder is present when using custom tags. Please use "abc" value when not used.

collector_service_name

str

Mandatory

Any collector service names described in the Data sources section.

This parameter can be set to any collector service name described in the Data sources section. It is also important to note that there may be more than one service.

Choose one of our available services:

  • access_approvals

  • account_suspension_warn

  • activity_rule

  • apns_cert_expired

  • apns_cert_expiring

  • appmaker_default_cloud_sql_setup

  • apps_outage

  • calendar_changed

  • chrome

  • configuration_problem

  • customer_abuse

  • customer_takeout_initiated

  • data_loss_prevention

  • device_compromised

  • drive_changed

  • email_changed

  • google_operations

  • government_attack_warning

  • leaked_password

  • malware_reclassification

  • misconfigured_whitelist

  • mobile_changed

  • msa_billing

  • msa_legal

  • msa_product

  • msa_security

  • new_user

  • phishing_reclassification

  • primary_admin_changed

  • reporting_rule

  • sso_profile_updated

  • sso_profile_added

  • sso_profile_deleted

  • super_admin_password_reset

  • suspended_user_active

  • suspicious_activity

  • suspicious_login

  • suspicious_login_less_secure_app

  • suspicious_message_reported

  • suspicious_programmatic_login

  • user_admin_revoked

  • user_deleted

  • user_granted_admin

  • user_password_changed

  • user_reported_phishing

  • user_reported_spam_spike

  • user_suspended

  • user_suspended_alert

  • user_suspended_spam

  • user_suspended_spam_through_relay

  • user_suspended_suspicious_activity

For example:

Code Block
"services": {
    "customer_takeout_initiated": {
        "request_period_in_seconds": 60
    },
     "misconfigured_whitelist": {
         "request_period_in_seconds": 60
    }
}

request_period_in_seconds_value

int

Optional

Minimum length: 1

Period in seconds used between each data pulling, this value will overwrite the default value (60 seconds)

This parameter should be removed if it is not used.

start_time_override_value

str

Optional

UTC with format: YYYY-mm-ddTHH:MM:SS.sssZ

This configuration allows you to set a custom date as the beginning of the period to download. This allows downloading historical data (1 month back for example) before downloading new events.

This parameter should be removed if it is not used.

custom_tag

str

Optional

A Devo tag. See for more information see Devo tags

This parameter is used to override the default tag with a new customer defined tag.

This parameter should be removed if it is not used.

2google workspace alerts_10.pngImage Added
Rw tab
titleOn-premise collector

This data collector can be run in any machine that has the Docker service available because it should be executed as a docker container. The following sections explain how to prepare all the required setup for having the data collector running.

Structure

The following directory structure should be created for being used when running the collector:

Code Block
<any_directory>
└── devo-collectors/
    └── <product_name>/
        ├── certs/
        │   ├── chain.crt
        │   ├── <your_domain>.key
        │   └── <your_domain>.crt
        ├── state/
        └── config/ 
            └── config.yaml 
Note

Replace <product_name> with the proper value.

Devo credentials

In Devo, go to Administration → Credentials → X.509 Certificates, download the Certificate, Private key and Chain CA and save them in <product_name>/certs/. Learn more about security credentials in Devo here.

Image Added
Note

Replace <product_name> with the proper value.

Editing the config.yaml file

Code Block
globals:
  debug: <debug_status>
  id: <collector_id>
  name: <collector_name>
  persistence:
    type: filesystem
    config:
      directory_name: state
outputs:
  devo_1:
    type: devo_platform
    config:
      address: <devo_address>
      port: 443
      type: SSL
      chain: <chain_filename>
      cert: <cert_filename>
      key: <key_filename>
inputs:
  gsuite_alerts:
    id: <input_id>
    enabled: <input_status>
    requests_per_second: <requests_per_second_value>
    environment: <environment_value>
    credentials:
      filename: <filename_value>
      content_base64: <content_base64_value>
      delegated_email: <delegated_email_value>
      source_id: <source_id_value>
    services:
      <collector_service_name>:
        request_period_in_seconds: <request_period_in_seconds_value>
        start_time: <start_time_override_value>
        tag: <custom_tag>
Info

All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the services object.

Replace the placeholders with your required values following the description table below:

Parameter

Data Type

Type

Value Range

Details

debug_status

bool

Mandatory

false / true

If the value is true, the debug logging traces will be enabled when running the collector. If the value is false, only the info, warning and error logging levels will be printed.

collector_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this collector.

collector_name

str

Mandatory

Minimum length: 1
Maximum length: 10

Use this param to give a valid name to this collector.

devo_address

str

Mandatory

collector-us.devo.io
collector-eu.devo.io

Use this param to identify the Devo Cloud where the events will be sent.

chain_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the chain.cert  file downloaded from your Devo domain. Usually this file's name is: chain.crt

cert_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the file.cert downloaded from your Devo domain.

key_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the file.key downloaded from your Devo domain.

input_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this input service.

Note

This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

input_status

bool

Mandatory

false / true

Use this param to enable or disable the given input logic when running the collector. If the value is true, the input will be run. If the value is false, it will be ignored.

requests_per_second_value

int

Optional

Minimum value: 1

Customize the maximum number of API requests per second. If not used, the default setting will be used: 100000 requests/sec.

Info

This parameter should be removed if it is not used.

environment_value

str

Optional

Minimum length: 1

This parameter is used to create the Devo tag. It corresponds to the sixth level of the tag:
cloud.gsuite.alerts.<alert_type>.<format_version>.<environment>. If this parameter is removed, the sixth level of the tag will have the value unknown.

Info

This parameter should be removed if it is not used.

filename_value

str

Mandatory

Minimum length: 1

This parameter is the name that you want to give to the token generated by the Collector. For example: token.pickle

content_base64_value

str

Mandatory

Minimum length: 1

This parameter is the credentials in base64 format. To know how to obtain this value review the section How to enable the collection in the vendor.

delegated_email_value

str

Mandatory

Minimum length: 1

This parameter is the email of the user whose domain is delegated to authorize the Service Account to access the alerts. To know how to obtain this value review the section How to enable the collection in the vendor.

Note

Use a real email

delegated_email field should contain the email of an real user (you cannot use a service Account here) with enough access to display the alerts in the Google WorkSpace Admin Console → Alert Center (https://admin.google.com/ac/ac).

source_id

str

Mandatory

Minimum value: 1

This parameter will be used when {source_id} placeholder is present when using custom tags. Please use abc value when not used.

collector_service_name

str

Mandatory

Any collector service names described in the Data source section.

This parameter can be set to any collector service name described in the Data sources section. It is also important to note that there may be more than one service.

Choose one of our available services:

  • customer_takeout_initiated

  • misconfigured_whitelist

  • malware_reclassification

  • phishing_reclassification

  • suspicious_message_reported

  • user_reported_phishing

  • user_reported_spam_spike

  • leaked_password

  • suspicious_login

  • suspicious_login_less_secure_app

  • suspicious_programmatic_login

  • user_suspended

  • user_suspended_spam

  • user_suspended_spam_through_relay

  • user_suspended_suspicious_activity

  • google_operations

  • government_attack_warning

  • device_compromised

  • suspicious_activity

  • appmaker_default_cloud_sql_setup

  • activity_rule

  • configuration_problem

  • data_loss_prevention

  • apps_outage

  • primary_admin_changed

  • sso_profile_added

  • sso_profile_updated

  • sso_profile_deleted

  • super_admin_password_reset

For example:

Code Block
languageyaml
services: 
    customer_takeout_initiated: 
        request_period_in_seconds: 60
    misconfigured_whitelist:
         request_period_in_seconds: 60

request_period_in_seconds_value

int

Optional

Minimum length: 1

Period in seconds used between each data pulling, this value will overwrite the default value (60 seconds)

Info

This parameter should be removed if it is not used.

start_time_override_value

str

Optional

UTC with format: YYYY-mm-ddTHH:MM:SS.sssZ

This configuration allows you to set a custom date as the beginning of the period to download. This allows downloading historical data (1 month back for example) before downloading new events.

Info

This parameter should be removed if it is not used.

custom_tag

str

Optional

A Devo tag. See for more information see Devo tags.

This parameter is used to override the default tag with a new customer defined tag.

Info

This parameter should be removed if it is not used.

Download the Docker image

The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:

Collector Docker image

SHA-256 hash

collector-google_workspace_alerts_if-docker-image-1.8.0

bac088830b8284b8e98839e4b1f874808512ae26991dfcce45b563c0fe5c5822

Use the following command to add the Docker image to the system:

Code Block
gunzip -c <image_file>-<version>.tgz | docker load
Note

Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace <image_file> and <version> with a proper value.

The Docker image can be deployed on the following services:

Docker

Execute the following command on the root directory <any_directory>/devo-collectors/<product_name>/

Code Block
docker run 
--name collector-<product_name> 
--volume $PWD/certs:/devo-collector/certs 
--volume $PWD/config:/devo-collector/config 
--volume $PWD/state:/devo-collector/state 
--env CONFIG_FILE=config.yaml 
--rm 
--interactive 
--tty 
<image_name>:<version>
Note

Replace <product_name>, <image_name> and <version> with the proper values.

Docker Compose

The following Docker Compose file can be used to execute the Docker container. It must be created in the <any_directory>/devo-collectors/<product_name>/ directory.

Code Block
version: '3'
services:
  collector-<product_name>:
    image: <image_name>:${IMAGE_VERSION:-latest}
    container_name: collector-<product_name>
    volumes:
      - ./certs:/devo-collector/certs
      - ./config:/devo-collector/config
      - ./credentials:/devo-collector/credentials
      - ./state:/devo-collector/state
    environment:
      - CONFIG_FILE=${CONFIG_FILE:-config.yaml}

To run the container using docker-compose, execute the following command from the <any_directory>/devo-collectors/<product_name>/ directory:

Code Block
IMAGE_VERSION=<version> docker-compose up -d
Note

Replace <product_name>, <image_name> and <version> with the proper values.

Collector services detail

This section is intended to explain how to proceed with specific actions for services.

Devo categorization and destination

The alerts are ingested in the Devo tables with the format cloud.gsuite.alerts.<alert_type> when alert_type is the alert type of the Alert Center. The alert types are listed below:

Alert type

Devo Table

customer_takeout_initiated

cloud.gsuite.alerts.customer_takeout_initiated

misconfigured_whitelist

cloud.gsuite.alerts.misconfigured_whitelist

malware_reclassification

cloud.gsuite.alerts.malware_reclassification

phishing_reclassification

cloud.gsuite.alerts.phishing_reclassification

suspicious_message_reported

cloud.gsuite.alerts.suspicious_message_reported

user_reported_phishing

cloud.gsuite.alerts.user_reported_phishing

user_reported_spam_spike

cloud.gsuite.alerts.user_reported_spam_spike

leaked_password

cloud.gsuite.alerts.leaked_password

suspicious_login

cloud.gsuite.alerts.suspicious_login

suspicious_login_less_secure_app

cloud.gsuite.alerts.suspicious_login_less_secure_app

suspicious_programmatic_login

cloud.gsuite.alerts.suspicious_programmatic_login

user_suspended

cloud.gsuite.alerts.user_suspended

user_suspended_spam

cloud.gsuite.alerts.user_suspended_spam

user_suspended_spam_through_relay

cloud.gsuite.alerts.user_suspended_spam_through_relay

user_suspended_suspicious_activity

cloud.gsuite.alerts.user_suspended_suspicious_activity

google_operations

cloud.gsuite.alerts.google_operations

government_attack_warning

cloud.gsuite.alerts.government_attack_warning

device_compromised

cloud.gsuite.alerts.device_compromised

suspicious_activity

cloud.gsuite.alerts.suspicious_activity

appmaker_default_cloud_sql_setup

cloud.gsuite.alerts.appmaker_default_cloud_sql_setup

activity_rule

cloud.gsuite.alerts.activity_rule

configuration_problem

cloud.gsuite.alerts

data_loss_prevention

cloud.gsuite.alerts.data_loss_prevention

apps_outage

cloud.gsuite.alerts

primary_admin_changed

cloud.gsuite.alerts

sso_profile_added

cloud.gsuite.alerts

sso_profile_updated

cloud.gsuite.alerts

sso_profile_deleted

cloud.gsuite.alerts

super_admin_password_reset

cloud.gsuite.alerts.super_admin_password_reset

Events service

Regenerate the token.json and save it in the file
Expand
titleVerify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

Code Block
INFO InputProcess::GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> Path for credentials file has been transformed to absolute: "token.pickle" -> "/../devo-collector-gsuite-google-workspace-alerts/credentials/
.To know how the
token
is regenerated, consult the section Vendor setup.

1

Unable to refresh token or client Auth was deleted. Detail: <error_message>

This error is raised when the token cannot be refreshed. The reason may be that it has been deleted.

.pickle"
INFO InputProcess::GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> File "/../devo-collector-gsuite-google-workspace-alerts/credentials/
.To know how the
token
is regenerated, consult the section Vendor setup.

InputConfigurationError

70

<input_config_environment_key_path> property must be a string

This error is raised when optional value environment is not in the str format.

Edit the value of environment in the configuration file so it is of valid str format.

71

<input_config_environment_key_path> property must fulfil the regex pattern r'^[A-Za-z0-9_-]{1,32}$'

This error is raised when optional value environment does not match the required regex.

Make the value of environment in the configuration file match the indicated format.

GSuiteAlertsPullerConnectionLostException

0

Operation timed out: <error_message>

This error is raised when the maximum time to wait for the connection has been exceeded.

Check that the connection is working properly.

1

HTTP/1.1 503 Service Unavailable at moment - Retrying reconnection: <error_message>

This error is raised when the service is not available.

This is an internal issue. Contact the support team.

2

DefaultCredentials: <error_message>

This error is raised when credentials cannot be automatically determined.

This is an internal issue. Contact the support team.

0

Operation timed out

This error is raised when the maximum time to wait for the connection has been exceeded.

Check that the connection is working properly.

1

HTTP/1.1 503 Service Unavailable at moment - Retrying reconnection.

This error is raised when the service is not available.

This is an internal issue. Contact the support team.

3

<error_message>

This error is raised when credentials cannot be automatically determined.

This is an internal issue. Contact the support team.

GSuiteAlertsPullerCreationException

1

<module_properties_key_path> mandatory property is missing or empty'

This error is raised when module_properties property is not found in collector_definitions.yaml

This is an internal issue. Contact the support team.

2

<module_properties_key_path> property must be a dictionary

This error is raised when module_properties is defined in the collector_definitions.yaml file but the format is not dict.

This is an internal issue. Contact the support team.

3

<module_properties_key_path>.alert_type mandatory property is missing or empty

This error is raised when alert_type property is not found in collector_definitions.yaml

This is an internal issue. Contact the support team.

4

<module_properties_key_path>.alert_type property must be a string

This error is raised when alert_type is defined in the collector_definitions.yaml file but the format is not str.

This is an internal issue. Contact the support team.

5

<module_properties_key_path>.tag_base mandatory property is missing or empty

This error is raised when tag_base property is not found in collector_definitions.yaml

This is an internal issue. Contact the support team.

6

<module_properties_key_path>.tag_base property must be a string

This error is raised when tag_base is defined in the collector_definitions.yaml file but the format is not str.

This is an internal issue. Contact the support team.

7

<module_properties_key_path>.credentials_scopes" mandatory property is missing or empty

This error is raised when credentials_scopes property is not found in collector_definitions.yaml

This is an internal issue. Contact the support team.

8

<module_properties_key_path>.credentials_scopes" property must be a string

This error is raised when credentials_scopes is defined in the collector_definitions.yaml file but the format is not str.

This is an internal issue. Contact the support team.

9

<input_config_key_path> property must be a dictionary

This error is raised when the required property input_config_key_path is not found in the config file.

Add input_config_key_path to config file, for example: gsuit_alerts:

10

<input_config_credentials_key_path> mandatory property is missing or empty

This error is raised when the required property credentials is not found in the config file.

Add credentials dictionary in config.

11

<input_config_credentials_key_path> property must be a dictionary

This error is raised when credentials is defined in the configfile but the format is not dict.

Edit the value of credentials in config file, so it is of valid dict format.

12

<input_config_credentials_key_path>.filename mandatory property is missing or empty

This error is raised when the required property filename is not found in the config file, into credentials dictionary.

Add filename property in config file, into credentials dictionary.

13

<input_config_credentials_key_path>.filename property must be a string

This error is raised when filename is defined in the configfile but the format is not str.

Edit the value of filename in config file, so it is of valid str format.

14

<input_config_credentials_key_path>.content_base64" property must be a string

This error is raised when content_base64 is defined in the configfile but the format is not str.

Edit the value of content_base64 in config file, so it is of valid str format.

15

<input_config_credentials_key_path>.content_base64" must be in a valid base64 format

This error is raised when content_base64 is defined in the configfile but the format is not base64 string.

Edit the value of content_base64 in config file, so it is of valid base64 string format.

16

<input_config_credentials_key_path>.delegated_email mandatory property is missing or empty

This error is raised when the required property delegated_email is not found in the config file, into credentials dictionary.

Add delegated_email property in config file, into credentials dictionary.

17

<input_config_credentials_key_path>.delegated_email property must be a string

This error is raised when delegated_email is defined in the configfile but the format is not str.

Edit the value of delegated_email in config file, so it is of valid str format.

18

<input_config_credentials_key_path>.source_id mandatory property is missing or empty

This error is raised when the required property source_id is not found in the config file, into credentials dictionary.

Add source_id property in config file, into credentials dictionary.

19

<input_config_credentials_key_path}.source_id> property must be a string'

This error is raised when source_id is defined in the configfile but the format is not str.

Edit the value of source_id in config file, so it is of valid str format.

20

\"start_time\" property from configuration file format is invalid

This error is raised when start_time is defined in the configfile but the format is not "%Y-%m-%dT%H:%M:%S.%fZ" or "%Y-%m-%dT%H:%M:%SZ".

Edit the value of start_time in config file, so it is of valid "%Y-%m-%dT%H:%M:%S.%fZ" or "%Y-%m-%dT%H:%M:%SZ" format.

PrePullError

200

The <state> does not meet the structure requirements of this collector version. '
f'The keys <last_alert_timestamp> and <last_alerts_id> are mandatory. State = <state>

This error is raised when the collector is upgraded or downgraded to an incompatible version.

  1. Go back to a compatible version.

  2. Remove persistence by modifying the start_time property.

PullError

300

Puller action cannot be executed when PrePull step failed

This error is raised when the prepull fails for whatever reason.

Check the logs to find the PrePull error.

301

Could not automatically determine credentials. Cause:<exception_message>. Aborting...

This error is raised when credentials cannot be automatically determined.
.pickle" has been created from base64 content
INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method started

Puller output

A successful initial run has the following output messages for the puller module:

Info

Note that the PrePull action is executed only one time before the first run of the Pull action.

Code Block
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method started
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Retrieving persisted data
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> No persisted data found. The content will be initialized.
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> The <initial_start_time> did not change, so the persistence will not be reset
WARNING InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> The persistence changed and it will be updated. Current -> None | New -> {'initial_start_time': '2022-05-26T00:00:00.000Z', 'last_alert_timestamp': '2022-05-26T00:00:00.000Z', 'last_alert_ids': []} 
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method completed
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Starting data collection every 60 seconds
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Unpacking messages to start the delivery
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Made 1 request(s), received 24 message(s), filtered 0 message(s), delivered 24 message(s), tag used: "cloud.gsuite.alerts.activity_rule.1.unknown". avg_time_per_source_message: 61.463 ms
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Data collection completed. Elapsed time: 1.480 seconds. Waiting for 58.520 second(s) until the next one

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

Code Block
INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Made 1 request(s), received 24 message(s), filtered 0 message(s), delivered 24 message(s), tag used: "cloud.gsuite.alerts.activity_rule.1.unknown". avg_time_per_source_message: 61.463 ms
Expand
titleRestart the persistence

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

  1. Edit the configuration file.

  2. Change the value of the start_time parameter to a different one.

  3. Save the changes.

  4. Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

Note

Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.

Expand
titleTroubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

ErrorType

Error Id

Error Message

Cause

Solution

Check the logs to find the related errors

SetupError

100

File does not exist. Please, learn how to generate a token pickle on: https://docs.devo.com/confluence/ndt/latest/sending-data-to-devo/collectors/g-suite-collectors/g-suite-alerts-collector

This error is raised when token.pickle does not exist.

Regenerate the token.json and save it in the file devo-collector-gsuite-google-workspace-alerts/credentials/. To know how the token is regenerated, consult the section Vendor setup.

SetupError

101

Error

This error is raised when unknown error occurs while loading token.pickle

Check that the token.pickle is in the correct format and if not, regenerate it again.

SetupError

102

HTTP error: <error_message>

This error is raised when an HTTP error appears during setup.

The solution depends on the type of error. Contact with Devo Support team.

SetupError

103

Unable to refresh token or client Auth was deleted. Detail: <error_message>

This error is raised when the token cannot be refreshed. The reason may be that it has been deleted.

Regenerate the token.json and save it in the file devo-collector-gsuite-google-workspace-alerts/credentials/. To know how the token is regenerated, consult the section Vendor setup.

SetupError

104

Operation timed out: <error_message>

This error is raised when the maximum time to wait for the connection has been exceeded.

Check that the connection is working properly.

SetupError

105

HTTP/1.1 503 Service Unavailable at moment - Retrying reconnection: <error_message>

This error is raised when the service is not available.

This is an internal issue. Contact the support team.

SetupError

106

DefaultCredentials: <error_message>

This error is raised when credentials cannot be automatically determined.

This is an internal issue. Contact the support team.

InitVariablesError

1

start_time is not set as per the datetime_format

Start time in config is not as per right format

Put start time in the correct format.

InitVariablesError

2

Date {initial_start_time_str} is in the future

Start time in config is in future

Put start time less than the current UTC time.

PullError

300

Operation timed out: <error_message>

This error is raised when the maximum time to wait for the connection has been exceeded.

Check that the connection is working properly.

PullError

301

Could not automatically determine credentials.

This error is raised when credentials are not loaded successfully.

This is an internal issue. Contact the support team.

PullError

302

The <next_timestamp> value cannot be calculated, please check the related error logs.

This error is raised when timestamp is invalid.

This is an internal issue. Contact the support team.

PullError

303

HTTP/1.1 503 Service Unavailable at moment - Retrying reconnection: <error_message>

This error is raised when the service is not available.

This is an internal issue. Contact the support team.

PullError

304

DefaultCredentialsError

DefaultCredentialsError

This is an internal issue. Contact the support team.

PullError

302

The <next_timestamp> value cannot be calculated, please check the related error logs.

This error is raised when next_timestampt cannot be calculated for the next request.

305

Error detected -> {e.class}: {e.str()}

Some error occurred during the pull cycle.

This is an internal issue. Contact the support team.

Collector operations

This section is intended to explain how to proceed with specific operations of this collector.

...

Expand
titleEnable/disable the logging debug mode

Sometimes it is necessary to activate the debug mode of the collector's logging. This debug mode increases the verbosity of the log and allows you to print execution traces that are very helpful in resolving incidents or detecting bottlenecks in heavy download processes.

  • To enable this option you just need to edit the configuration file and change the debug_status parameter from false to true and restart the collector.

  • To disable this option, you just need to update the configuration file and change the debug_status parameter from true to false and restart the collector.

For more information, visit the configuration and parameterization section corresponding to the chosen deployment mode.

Change log

...

Release

...

Released on

...

Release type

...

Details

...

  • the configuration file and change the debug_status parameter from true to false and restart the collector.

For more information, visit the configuration and parameterization section corresponding to the chosen deployment mode.

Change log

Release

Released on

Release type

Details

Recommendations

v1.9.0

Status
colourGreen
titleIMPROVEMENT

Status
colourRed
titleBUG FIX

Improvements

  • Updated DCSDK from 1.12.4 to 1.13.1

  • Upgraded Base Docker Image to 1.3.1

Bug Fix

  • Fixed ingestion stoppage issue

Recommended version

v1.8.0

Status
colourGreen
titleIMPROVEMENT

Improvements

  • Updated DCSDK from 1.10.2 to 1.12.4

  • Upgraded Base Docker Image to 1.3.0

Recommended version

v1.7.0

Status
colourGreen
titleIMPROVEMENT
Status
colourPurple
titleNEW FEATURE

Improvements:

  • Updated DCSDK from 1.8.0 to 1.10.2

New features:

  • Added new alert types:

    • Access Approvals request

    • APNS certificate is expiring soon

    • APNS certificate has expired

    • MSA Billing

    • MSA Legal

    • MSA Product

    • MSA Security

    • Customer abuse detected

    • Drive settings changed

    • Email settings changed

    • Mobile settings changed

    • New user Added

    • Suspended user made active

    • User deleted

    • User granted Admin privilege

    • Users Admin privilege revoked

    • Users password changed

    • Reporting Rule

    • Account suspension warning

    • Chrome devices auto-update expiration warning

 

Recommended version

Update

v1.6.0

Status
colourGreen
titleIMPROVEMENT

Improvements:

  • Updated DCSDK from 1.4.1 to 1.8.0.

Update

v1.5.0

Status
colourGreen
titleIMPROVEMENT

Improvements:

  • The Google Workspace Collector has been divided into two: Google Workspace Alerts and Google Workspace Reports to improve the user experience.

  • Added base64 validation: Validates whether the credentials token is in the correct base64 format.

Update

v1.4.2

Status
colourRed
titleBUG FIX

Bugs fixes:

  • Fixed a bug that prevented Syslog output from being enabled.

Update

v1.4.1

Status
colourGreen
titleIMPROVEMENT

Improvements:

  • Upgraded underlay Devo Collector SDK from v1.1.4 to v1.4.1.

  • The resilience has been improved with a new feature that restart the collector when the Devo connections is lost and it cannot be recovered.

  • When an exception is raised by the Collector Setup, the collector retries after 5 seconds. For consecutive exceptions, the waiting time is multiplied by 5 until hits 1800 seconds, which is the maximum waiting time allowed. No maximum retries are applied.

  • When an exception is raised by the Collector Pull method, the collector retries after 5 seconds. For consecutive exceptions, the waiting time is multiplied by 5 until hits 1800 seconds, which is the maximum waiting time allowed. No maximum retries are applied.

  • When an exception is raised by the Collector pre-pull method, the collector retries after 30 seconds. No maximum retries are applied.

  • Updated the underlying DevoSDK package to v3.6.4 and dependencies, this upgrade increases the resilience of the collector when the connection with Devo or the Syslog server is lost. The collector is able to reconnect in some scenarios without running the self-kill feature.

  • Support for stopping the collector when a GRACEFULL_SHUTDOWN system signal is received.

  • Re-enabled the logging to devo.collector.out for Input threads.

  • Improved self-kill functionality behavior.

  • Added more details in log traces.

  • Added log traces for knowing system memory usage.

Update

v1.3.0

Status
colourPurple
titleNEW FEATURE

New features:

  • Added new alert types:

    • Data Loss Prevention

    • Apps outage

    • Primary admin changed

    • SSO profile added

    • SSO profile updated

    • SSO profile deleted

    • Super admin password reset

Update

v1.2.0

Status
colourPurple
titleNEW FEATURE

Status
colourGreen
titleIMPROVEMENT

New features:

  • We added to the Alerts puller the feature to restart the persistence when the config start_time  is updated at service level.

Improvements:

  • The performance has been improved after switching the internal delivery method. The events are delivered in batches instead of one by one.

Update