Content Comparison

...

Data source	Description	API endpoint	Collector service name	Devo table	Available from release
`Blocked clicks`	Fetch events for clicks to malicious URLs blocked in the specified time period	`/v2/siem/clicks/blocked`	`clicksBlocked`	`mail.proofpoint.tapsiem_v2.clicksblocked`	`v2.1.1`
`Permitted clicks`	Fetch events for clicks to malicious URLs permitted in the specified time period	`/v2/siem/clicks/permitted`	`clicksPermitted`	`mail.proofpoint.tapsiem_v2.clickspermitted`	`v2.1.1`
`Blocked messages`	Fetch events for messages blocked in the specified time period that contained a known threat.	`/v2/siem/messages/blocked`	`messagesBlocked`	`mail.proofpoint.tapsiem_v2.messagesblocked`	`v2.1.1`
`Delivered message`	Fetch events for messages delivered in the specified time period which contained a known threat.	`/v2/siem/messages/delivered`	`messagesDelivered`	`mail.proofpoint.tapsiem_v2.messagesdelivered`	`v2.1.1`

For more information on how the events are parsed, visit our page.

Flattening preprocessing

...

Data source

...

Collector service

...

Optional

...

Flattening details

...

Blocked messages

...

messagesBlocked

...

yes

...

not required

...

Delivered message

...

messagesDelivered

...

yes

...

not required

Accepted authentication methods

...

Authentication method

...

username

...

password

...

credentials

...

Status

colour	Green
title	REQUIRED

...

Status

colour	Green
title	REQUIRED

Minimum configuration required for basic pulling

Although this collector supports advanced configuration, the fields required to retrieve data with basic configuration are defined below.

Info
This minimum configuration refers exclusively to those specific parameters of this integration. There are more required parameters related to the generic behavior of the collector. Check setting sections for details.

...

Setting

...

Details

...

username

...

The username for proofpoint Tap

...

password

...

The password(credential) for proofpoint

...

start_time_in_utc_format

...

Start Time which is not more than 7 days into the past

Info
See the Accepted authentication methods section to verify what settings are required based on the desired authentication method.

Run the collector

Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (Cloud collector), or deploy and host the collector in your own machine using a Docker image (On-premise collector).

...

Rw tab

title	On-premise collector

This data collector can be run in any machine that has the Docker service available because it should be executed as a docker container. The following sections explain how to prepare all the required setup for having the data collector running.

Structure

The following directory structure should be created for being used when running the collector:

Code Block

<any_directory>
└── devo-collectors/
    └── <product_name>/
        ├── certs/
        │   ├── chain.crt
        │   ├── <your_domain>.key
        │   └── <your_domain>.crt
        ├── state/
        └── config/ 
            └── config.yaml

Note
Replace `<product_name>` with the proper value.

Devo credentials

In Devo, go to Administration → Credentials → X.509 Certificates, download the Certificate, Private key and Chain CA and save them in <product_name>/certs/. Learn more about security credentials in Devo here.

...

Note
Replace `<product_name>` with the proper value.

Editing the config.yaml file

...

`Threats`	The Threats API allows administrators to pull detailed attributes about individual threats observed in their environment. It can be used to retrieve more intelligence for threats identified in the SIEM or Campaign API responses	`siem/all then -> v2/threat/summary/`	`threats`	`mail.proofpoint.tap_threats.events`
`Threats if Forensics is Enabled`	If Forensics is enabled the events are flattened into the table	`v2/threat/summary/ then -> v2/threat/summary/&includecampaignforensics=true`	`threats`	`mail.proofpoint.tap_threats.events`
`Campaigns`	The Campaign API allows administrators to pull campaign IDs in a timeframe and specific details about campaigns, including: their description; the actor, malware family, and techniques associated with the campaign; and the threat variants which have been associated with the campaign	`v2/campaign/`	`campgains`	`mail.proofpoint.tap_campaigns.events`
`Campaigns if Forensics is Enabled`	If Forensics is enabled the events are flattened into the table	`v2/forensics?campaignId=`	`campgains`	`mail.proofpoint.tap_campaigns.events`
`People Top Clicks`	The People API allows administrators to identify which users in their organizations were most attacked or are the top clickers during a specified period. Fetch the identities and attack index of the top clickers within your organization for a given period. Top clickers are the users who have demonstrated a tendency to click on malicious URLs, regardless of whether the clicks were blocked or not. Knowing who are more susceptible to threats is useful for proactive security approaches such as security training assignments.	`v2/people/top-clickers`	`people_topclicks`	`mail.proofpoint.tap_people.top_clicks`
`People VAP`	The People API allows administrators to identify which users in their organizations were most attacked or are the top clickers during a specified period. Fetch the identities and attack index breakdown of Very Attacked People within your organization for a given period.	`v2/people/vap`	`people_vap`	`mail.proofpoint.tap_people.vap`

For more information on how the events are parsed, visit our page.

Flattening preprocessing

Data source	Collector service	Optional	Flattening details
`Blocked messages`	`messagesBlocked`	`yes`	not required
`Delivered message`	`messagesDelivered`	`yes`	not required

Accepted authentication methods

Authentication method

username

password

credentials

Status

colour	Green
title	REQUIRED

Status

colour	Green
title	REQUIRED

Minimum configuration required for basic pulling

Although this collector supports advanced configuration, the fields required to retrieve data with basic configuration are defined below.

Info
This minimum configuration refers exclusively to those specific parameters of this integration. There are more required parameters related to the generic behavior of the collector. Check setting sections for details.

Setting	Details
`username`	The username for proofpoint Tap
`password`	The password(credential) for proofpoint
`start_time_in_utc_format`	Start Time which is not more than 7 days into the past

Info
See the Accepted authentication methods section to verify what settings are required based on the desired authentication method.

Run the collector

Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (Cloud collector), or deploy and host the collector in your own machine using a Docker image (On-premise collector).

Rw ui tabs macro

Rw tab

title	Cloud collector

We use a piece of software called Collector Server to host and manage all our available collectors. If you want us to host this collector for you, get in touch with us and we will guide you through the configuration.
Editing the json file

Code Block

{
  "global_overrides": {
    "debug": false
  },
  "inputs": {
    "proofpoint_tap": {
      "id": "<short_unique_id>",
      "enabled": true,
      "credentials": {
        "username": "<username_value>",
        "password": "<password_value>"
      },
      "services": {
        "clicksBlocked": {
          "start_time_in_utc_format":  "<start_time_in_utc_format>"
         request_period_in_seconds: <request_period_in_seconds>},
         "clicksPermitted": {
          "start_time_in_utc_format":  "<start_time_in_utc_format>"
         request_period_in_seconds: <request_period_in_seconds>},
        "messagesBlocked": {
          "start_time_in_utc_format":  "<start_time_in_utc_format>"
        },
 request_period_in_seconds: <request_period_in_seconds>      "messagesDelivered": {
messagesDelivered:          "start_time_in_utc_format":  "<start_time_in_utc_format>"
         request_period_in_seconds: <request_period_in_seconds>

Info
All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the `services` object.

Replace the placeholders with your required values following the description table below:

Parameter

Data type

Type

Value range / Format

Details

<short_unique_id>

int

Mandatory

Minimum Lenght 5

Use this param to give a unique id to this input service.

Note
This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

<input_status>

bool

Mandatory

false / true

Use this param to enable or disable the given input logic when running the collector. If the value is true, the input will be run. If the value is false, it will be ignored.

<username_value>

str

Mandatory

Minimum Length 1

Provide the value of username used for authentication

<password_value>

str

Mandatory

Minimum Length 1

Provide the value of password used for authentication

},
        "campaigns": {
          "start_time_in_utc_format": "<start_time_in_utc_format>",
          "forensics": true
        },
        "threats": {
          "start_time_in_utc_format": "<start_time_in_utc_format>

str

Mandatory

Minimum Length 1

%Y-%m-%dT%H:%M:%SZ

This configuration allows you to set a custom date as the beginning of the period to download. This allows the events but it can’t be more than 7 days in the past.

request_period_in_seconds

int

Optional

Minimum Length 1

This configuration allows us to set the “seconds” after which next pull cycle to be made. Allowed limit of number of api requests is 1800 per day so we have kept 240 seconds as a default value.

<override_tag_value>

str

Optional

A devo tag

This parameter allows to define a custom devo tag.

Download the Docker image

The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:

Collector Docker image

SHA-256 hash

collector-proofpoint_tap_if-docker-image-2.2.0

24ce4dd537882b68a395571eca3b0018fd2e6de6f2d432400c08b4228e5788e2

Use the following command to add the Docker image to the system:

Code Block
gunzip -c <image_file>-<version>.tgz \| docker load

Note
Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace `<image_file>` and `<version>` with a proper value.

The Docker image can be deployed on the following services:

Docker

Execute the following command on the root directory <any_directory>/devo-collectors/<product_name>/

Code Block

docker run 
--name collector-<product_name> 
--volume $PWD/certs:/devo-collector/certs 
--volume $PWD/config:/devo-collector/config 
--volume $PWD/state:/devo-collector/state 
--env CONFIG_FILE=config.yaml 
--rm 
--interactive 
--tty 
<image_name>:<version>

Note
Replace `<product_name>`, `<image_name>` and `<version>` with the proper values.

Docker Compose

The following Docker Compose file can be used to execute the Docker container. It must be created in the <any_directory>/devo-collectors/<product_name>/ directory.

Code Block

version: '3'
services:
  collector-<product_name>:
    image: <image_name>:${IMAGE_VERSION:-latest}
    container_name: collector-<product_name>
    volumes:
      - ./certs:/devo-collector/certs
      - ./config:/devo-collector/config
      - ./credentials:/devo-collector/credentials
      - ./state:/devo-collector/state
    environment:
      - CONFIG_FILE=${CONFIG_FILE:-config.yaml}

To run the container using docker-compose, execute the following command from the <any_directory>/devo-collectors/<product_name>/ directory:

Code Block
IMAGE_VERSION=<version> docker-compose up -d

Note
Replace `<product_name>`, `<image_name>` and `<version>` with the proper values.

Rw tab

title	Cloud collector

We use a piece of software called Collector Server to host and manage all our available collectors. If you want us to host this collector for you, get in touch with us and we will guide you through the configuration.

Collector services detail

This section is intended to explain how to proceed with specific actions for services.

Messages blocked

Setup output

A successful run has the following output messages for the setup module:

Expand

title	Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Code Block

2023-12-26T09:05:33.934",
          "forensics": true,
          "include_campaign_forensics": true
        },
        "people_topclicks": {
          "start_time_in_utc_format": "<start_time_in_utc_format>"
        },
        "people_vap": {
          "start_time_in_utc_format": "<start_time_in_utc_format>"
        }
      }
    }
  }
}

Parameter

Data type

Type

Value range / Format

Details

<short_unique_id>

int

Mandatory

Minimum Lenght 5

Use this param to give a unique id to this input service.

Note
This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

<input_status>

bool

Mandatory

false / true

Use this param to enable or disable the given input logic when running the collector. If the value is true, the input will be run. If the value is false, it will be ignored.

<username_value>

str

Mandatory

Minimum Length 1

Provide the value of username used for authentication

<password_value>

str

Mandatory

Minimum Length 1

Provide the value of password used for authentication

<start_time_in_utc_format>

str

Mandatory

Minimum Length 1

%Y-%m-%dT%H:%M:%SZ

This configuration allows you to set a custom date as the beginning of the period to download. This allows the events but it can’t be more than 7 days in the past.

request_period_in_seconds

int

Optional

Minimum Length 1

This configuration allows us to set the “seconds” after which next pull cycle to be made. Allowed limit of number of api requests is 1800 per day so we have kept 600 seconds as a default value.

<override_tag_value>

str

Optional

A devo tag

This parameter allows to define a custom devo tag.

Rw tab

title	On-premise collector

This data collector can be run in any machine that has the Docker service available because it should be executed as a docker container. The following sections explain how to prepare all the required setup for having the data collector running.

Structure

The following directory structure should be created for being used when running the collector:

Code Block

<any_directory>
└── devo-collectors/
    └── <product_name>/
        ├── certs/
        │   ├── chain.crt
        │   ├── <your_domain>.key
        │   └── <your_domain>.crt
        ├── state/
        └── config/ 
            └── config.yaml

Note
Replace `<product_name>` with the proper value.

Devo credentials

In Devo, go to Administration → Credentials → X.509 Certificates, download the Certificate, Private key and Chain CA and save them in <product_name>/certs/. Learn more about security credentials in Devo here.

Image Added

Note
Replace `<product_name>` with the proper value.

Editing the config.yaml file

Code Block

globals:
  debug: false
  id: <collector_id_value>
  name: <collector_name_value>
  persistence:
    type: filesystem
    config:
      directory_name: state
outputs:
  devo_us_1:
    type: devo_platform
    config:
      address: <devo_address>
      port: 443
      type: SSL
      chain: <chain_filename>
      cert: <cert_filename>
      key: <key_filename>
inputs:
  proofpoint_tap:
    id: <short_unique_id>
    enabled: true
    credentials:
      username: <username_value>
      password: <password_value>
    services:
       clicksBlocked:
         start_time_in_utc_format: <start_time_in_utc_format> # example 2022-05-14T00:00:00Z
       clicksPermitted:
         start_time_in_utc_format: <start_time_in_utc_format> # example 2022-05-14T00:00:00Z
       messagesBlocked:
         start_time_in_utc_format: <start_time_in_utc_format> # example 2022-05-14T00:00:00Z
       messagesDelivered:
         start_time_in_utc_format: <start_time_in_utc_format> # example 2022-05-14T00:00:00Z
       threats:
         start_time_in_utc_format: <start_time_in_utc_format> # example 2022-05-14T00:00:00Z
         forensics: true
         include_campaign_forensics: true
       campaigns:
         start_time_in_utc_format: <start_time_in_utc_format> # example 2022-05-14T00:00:00Z
         forensics: true
       people_topclicks:
         start_time_in_utc_format: <start_time_in_utc_format> # example 2022-05-14T00:00:00Z
       people_vap:
         start_time_in_utc_format: <start_time_in_utc_format> # example 2022-05-14T00:00:00Z

Info
All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the `services` object.

Replace the placeholders with your required values following the description table below:

Parameter

Data type

Type

Value range / Format

Details

<short_unique_id>

int

Mandatory

Minimum Lenght 5

Use this param to give a unique id to this input service.

Note
This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

<input_status>

bool

Mandatory

false / true

Use this param to enable or disable the given input logic when running the collector. If the value is true, the input will be run. If the value is false, it will be ignored.

<username_value>

str

Mandatory

Minimum Length 1

Provide the value of username used for authentication

<password_value>

str

Mandatory

Minimum Length 1

Provide the value of password used for authentication

<start_time_in_utc_format>

str

Mandatory

Minimum Length 1

%Y-%m-%dT%H:%M:%SZ

This configuration allows you to set a custom date as the beginning of the period to download. This allows the events but it can’t be more than 7 days in the past.

request_period_in_seconds

int

Optional

Minimum Length 1

This configuration allows us to set the “seconds” after which next pull cycle to be made. Allowed limit of number of api requests is 1800 per day so we have kept 600 seconds as a default value.

<override_tag_value>

str

Optional

A devo tag

This parameter allows to define a custom devo tag.

Download the Docker image

The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:

Collector Docker image	SHA-256 hash
collector-proofpoint_tap_if-docker-image-3.1.1	`f5e95062f533efa5c2264353643432a3652e73563e569cf5fa87299e08d41b6b`

Use the following command to add the Docker image to the system:

Code Block
gunzip -c <image_file>-<version>.tgz \| docker load

Note
Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace `<image_file>` and `<version>` with a proper value.

The Docker image can be deployed on the following services:

Docker

Execute the following command on the root directory <any_directory>/devo-collectors/<product_name>/

Code Block

docker run 
--name collector-<product_name> 
--volume $PWD/certs:/devo-collector/certs 
--volume $PWD/config:/devo-collector/config 
--volume $PWD/state:/devo-collector/state 
--env CONFIG_FILE=config.yaml 
--rm 
--interactive 
--tty 
<image_name>:<version>

Note
Replace `<product_name>`, `<image_name>` and `<version>` with the proper values.

Docker Compose

The following Docker Compose file can be used to execute the Docker container. It must be created in the <any_directory>/devo-collectors/<product_name>/ directory.

Code Block

version: '3'
services:
  collector-<product_name>:
    image: <image_name>:${IMAGE_VERSION:-latest}
    container_name: collector-<product_name>
    volumes:
      - ./certs:/devo-collector/certs
      - ./config:/devo-collector/config
      - ./credentials:/devo-collector/credentials
      - ./state:/devo-collector/state
    environment:
      - CONFIG_FILE=${CONFIG_FILE:-config.yaml}

To run the container using docker-compose, execute the following command from the <any_directory>/devo-collectors/<product_name>/ directory:

Code Block
IMAGE_VERSION=<version> docker-compose up -d

Note
Replace `<product_name>`, `<image_name>` and `<version>` with the proper values.

Collector services detail

This section is intended to explain how to proceed with specific actions for services.

Messages blocked

Info
No. of request this service can make in a day is 220.

Expand

title	Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component	Description
Setup	The setup module is in charge of authenticating the service and managing the token expiration when needed.
Puller	The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

Code Block

2023-12-26T09:05:33.934    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2023-12-26T09:05:33.935    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:05:33.935    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:05:33.935    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2023-12-26T09:05:33.935    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:05:33.935    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(lookup_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:05:33.935    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:05:33.935    INFO InputProcess::MainThread -> Validating defined module definition
2023-12-26T09:05:33.936    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(internal_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:05:33.936    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputInternalConsumer(internal_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:05:33.936    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputLookupConsumer(lookup_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:05:33.939    INFO InputProcess::MainThread -> Validating common input config
2023-12-26T09:05:33.940    INFO InputProcess::MainThread -> Validating service input config
2023-12-26T09:05:33.940    INFO InputProcess::MainThread -> Running overriding rules
2023-12-26T09:05:33.941    INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2023-12-26T09:05:33.941    INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2023-12-26T09:05:33.941    INFO InputProcess::MainThread -> Adding raw config to the collector store
2023-12-26T09:05:33.941    INFO InputProcess::MainThread -> Running custom validation rules
2023-12-26T09:05:33.941    INFO InputProcess::MainThread -> Creating API client.
2023-12-26T09:05:33.941    INFO InputProcess::MainThread -> Created request client: <agent.modules.proofpoint.commons.proofpoint_client.ProofPointClient object at 0x7f75040e44c0>
2023-12-26T09:05:33.941    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) Finalizing the execution of init_variables()
2023-12-26T09:05:33.942    INFO InputProcess::MainThread -> InputThread(proofpoint_tap,123456) - Starting thread (execution_period=60s)
2023-12-26T09:05:33.942    INFO InputProcess::MainThread -> ServiceThread(proofpoint_tap,123456,messagesBlocked,predefined) - Starting thread (execution_period=60s)
2023-12-26T09:05:33.942    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesBlocked#predefined) -> Starting thread
2023-12-26T09:05:33.942 WARNING InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesBlocked#predefined) -> The token/header/authentication has not been created yet
2023-12-26T09:05:33.943    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) - Starting thread
2023-12-26T09:05:33.943 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Waiting until setup will be executed
2023-12-26T09:05:33.947    INFO OutputProcess::MainThread -> [GC] global: 28.2% -> 28.2%, process: RSS(40.77MiB -> 41.64MiB), VMS(926.00MiB -> 926.00MiB)
2023-12-26T09:05:33.954    INFO InputProcess::MainThread -> [GC] global: 28.2% -> 28.2%, process: RSS(40.29MiB -> 40.29MiB), VMS(421.98MiB -> 421.98MiB)
2023-12-26T09:05:34.739    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/chain.crt", "cert_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.crt", "key_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "140140610316704"
2023-12-26T09:05:36.819    INFO InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesBlocked#predefined) -> Setup for module <ProofPointPuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Info
Note that the `PrePull` action is executed only one time before the first run of the `Pull` action.

Code Block

023-12-26T09:05:36.953    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Pull Started
2023-12-26T09:05:36.956    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Time Window FROM: 2023-12-10 11:00:00+00:00 TO: 2023-12-10 12:00:00+00:00
2023-12-26T09:05:36.956 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Start_Time_in_utc must be at most 7.00d into the past, Changing the time startTime to be in the specified time
2023-12-26T09:05:39.320    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561736946):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:05:39.321    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Time Window FROM: 2023-12-19 04:35:36.946633+00:00 TO: 2023-12-19 05:35:36.946633+00:00
2023-12-26T09:05:41.780    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561736946):Number of requests made: 2; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:05:41.781    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Time Window FROM: 2023-12-19 05:35:36.946633+00:00 TO: 2023-12-19 06:35:36.946633+00:00
2023-12-26T09:05:44.135    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561736946):Number of requests made: 3; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:05:44.136    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Time Window FROM: 2023-12-19 06:35:36.946633+00:00 TO: 2023-12-19 07:35:36.946633+00:00
2023-12-26T09:05:46.495    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561736946):Number of requests made: 4; Number of events received: 1; Number of duplicated events filtered out: 0; Number of events generated and sent: 1; Average of events per second: 0.105.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

Code Block

2023-12-26T09:05:46.495    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561736946):Number of requests made: 4; Number of events received: 1; Number of duplicated events filtered out: 0; Number of events generated and sent: 1; Average of events per second: 0.105.

Info
The value `@devo_pulling_id` is injected in each event to group all events ingested by the same pull action. You can use it to get the exact events downloaded in that `Pull` action in Devo’s search window.

Expand

title	Restart the persistence

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

Edit the configuration file.
Change the value of the start_time_in_utc_format parameter to a different one.
Save the changes.
Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

Note
Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.

Expand

title	Troubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

Error type	Error ID	Error message	Cause	Solution
SetupError	100	`HTTP Error occurred while retrieving events from Proof point server`	username and password is not correct	Make sure that credentials are correct.
SetupError	101	`Error occurred while retrieving events from ProofPoint server`	start_time_in_utc is in future or not in proper format	Make sure the start time is not in future and not in proper format
PullError	300	`HTTP Error occurred while retrieving events from Proof point server : {summery} , {details}`	This error happens when the collector tries to fetch the data from API.	In this error you will find the HTTP error code as well as the summary and details.
	301	`Some Error occurred while retrieving events from ProofPoint server : {Exception}`	Some exception occured while making the API request.	Reach out to the developer with the exact error message.

Messages delivered

Info
No. of request this service can make in a day is 220.

Expand

title	Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component	Description
Setup	The setup module is in charge of authenticating the service and managing the token expiration when needed.
Puller	The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

Code Block

2023-12-26T09:15:01.181    INFO OutputProcess::MainThread -> Process started
2023-12-26T09:15:01.182    INFO MainProcess::MainThread -> Started all object from "MainProcess" process
2023-12-26T09:15:01.182    INFO InputProcess::MainThread -> Process Started
2023-12-26T09:15:01.204    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) Starting the execution of init_variables()
2023-12-26T09:15:01.204    INFO InputProcess::MainThread -> Validating service metadata
2023-12-26T09:15:01.206    INFO InputProcess::MainThread -> Validating defined module definition
2023-12-26T09:15:01.207    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:15:01.209    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputStandardConsumer(standard_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO InputProcess::MainThread -> Validating common input config
2023-12-26T09:15:01.209    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(standard_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(lookup_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2023-12-26T09:15:01.209    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputLookupConsumer(lookup_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:15:01.209    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:15:01.209    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(internal_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputInternalConsumer(internal_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.210    INFO InputProcess::MainThread -> Validating service input config
2023-12-26T09:15:01.210    INFO InputProcess::MainThread -> Running overriding rules
2023-12-26T09:15:01.210    INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2023-12-26T09:15:01.210    INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> Adding raw config to the collector store
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> Running custom validation rules
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> Creating API client.
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> Created request client: <agent.modules.proofpoint.commons.proofpoint_client.ProofPointClient object at 0x7f364f0fe5e0>
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) Finalizing the execution of init_variables()
2023-12-26T09:15:01.212    INFO InputProcess::MainThread -> InputThread(proofpoint_tap,123456) - Starting thread (execution_period=60s)
2023-12-26T09:15:01.212    INFO InputProcess::MainThread -> ServiceThread(proofpoint_tap,123456,messagesDelivered,predefined) - Starting thread (execution_period=60s)
2023-12-26T09:15:01.212    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesDelivered#predefined) -> Starting thread
2023-12-26T09:15:01.212    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) - Starting thread
2023-12-26T09:15:01.212 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Waiting until setup will be executed
2023-12-26T09:15:01.212 WARNING InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesDelivered#predefined) -> The token/header/authentication has not been created yet
2023-12-26T09:15:01.221    INFO OutputProcess::MainThread -> [GC] global: 28.0% -> 28.1%, process: RSS(40.77MiB -> 41.89MiB), VMS(926.00MiB -> 926.00MiB)
2023-12-26T09:15:01.225    INFO InputProcess::MainThread -> [GC] global: 28.0% -> 28.1%, process: RSS(40.29MiB -> 40.29MiB), VMS(421.98MiB -> 421.98MiB)
2023-12-26T09:15:01.713    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/chain.crt", "cert_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.crt", "key_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "139871239825152"
2023-12-26T09:15:03.324    INFO InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesDelivered#predefined) -> Setup for module <ProofPointPuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Info
Note that the `PrePull` action is executed only one time before the first run of the `Pull` action.

Code Block

2023-12-26T09:15:04.224    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Pull Started
2023-12-26T09:15:04.227    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Time Window FROM: 2023-12-25 03:00:00+00:00 TO: 2023-12-25 04:00:00+00:00
2023-12-26T09:15:12.140    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703562304216):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:15:12.140    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Time Window FROM: 2023-12-25 04:00:00+00:00 TO: 2023-12-25 05:00:00+00:00
2023-12-26T09:15:13.985    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703562304216):Number of requests made: 2; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:15:13.986    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Time Window FROM: 2023-12-25 05:00:00+00:00 TO: 2023-12-25 06:00:00+00:00
2023-12-26T09:15:16.077    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703562304216):Number of requests made: 3; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:15:16.077    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Time Window FROM: 2023-12-25 06:00:00+00:00 TO: 2023-12-25 07:00:00+00:00
2023-12-26T09:15:18.287    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703562304216):Number of requests made: 4; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

Code Block

2023-12-22T10:28:58.153    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703220842731):Number of requests made: 164; Number of events received: 14; Number of duplicated events filtered out: 0; Number of events generated and sent: 14; Average of events per second: 0.047.

Info
The value `@devo_pulling_id` is injected in each event to group all events ingested by the same pull action. You can use it to get the exact events downloaded in that `Pull` action in Devo’s search window.

Expand

title	Restart the persistence

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

Edit the configuration file.
Change the value of the start_time_in_utc_format parameter to a different one.
Save the changes.
Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

Note
Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.

Expand

title	Troubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

Error type	Error ID	Error message	Cause	Solution
SetupError	100	`HTTP Error occurred while retrieving events from Proof point server`	username and password is not correct	Make sure that credentials are correct.
SetupError	101	`Error occurred while retrieving events from ProofPoint server`	start_time_in_utc is in future or not in proper format	Make sure the start time is not in future and not in proper format
PullError	300	`HTTP Error occurred while retrieving events from Proof point server : {summery} , {details}`	This error happens when the collector tries to fetch the data from API.	In this error you will find the HTTP error code as well as the summary and details.
	301	`Some Error occurred while retrieving events from ProofPoint server : {Exception}`	Some exception occured while making the API request.	Reach out to the developer with the exact error message.

Clicks permitted

Info
No. of request this service can make in a day is 220.

Expand

title	Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component	Description
Setup	The setup module is in charge of authenticating the service and managing the token expiration when needed.
Puller	The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

Code Block

2023-12-26T08:57:18.936    INFO MainProcess::MainThread -> Started all object from "MainProcess" process
2023-12-26T08:57:18.957 WARNING InputProcess::MainThread -> A previous rate limiter with same "period_in_seconds" and "number_of requests" was already existing: "86400/1800"
2023-12-26T08:57:18.957    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) Starting the execution of init_variables()
2023-12-26T08:57:18.957    INFO InputProcess::MainThread -> Validating service metadata
2023-12-26T08:57:18.959    INFO InputProcess::MainThread -> Validating defined module definition
2023-12-26T08:57:18.962    INFO InputProcess::MainThread -> Validating common input config
2023-12-26T08:57:18.963    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2023-12-26T08:57:18.963    INFO InputProcess::MainThread -> Validating service input config
2023-12-26T08:57:18.963    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T08:57:18.963    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_us_1) -> Starting thread
2023-12-26T08:57:18.963    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2023-12-26T08:57:18.963    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T08:57:18.963    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputStandardConsumer(standard_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T08:57:18.963    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_us_1) -> Starting thread
2023-12-26T08:57:18.963    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(standard_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T08:57:18.963    INFO InputProcess::MainThread -> Running overriding rules
2023-12-26T08:57:18.964    INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2023-12-26T08:57:18.964    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2023-12-26T08:57:18.964    INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2023-12-26T08:57:18.964    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T08:57:18.964    INFO InputProcess::MainThread -> Adding raw config to the collector store
2023-12-26T08:57:18.964    INFO InputProcess::MainThread -> Running custom validation rules
2023-12-26T08:57:18.964    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputLookupConsumer(lookup_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T08:57:18.964    INFO InputProcess::MainThread -> Creating API client.
2023-12-26T08:57:18.964    INFO InputProcess::MainThread -> Created request client: <agent.modules.proofpoint.commons.proofpoint_client.ProofPointClient object at 0x7f2d62685640>
2023-12-26T08:57:18.964    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(lookup_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T08:57:18.964    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_us_1) -> Starting thread
2023-12-26T08:57:18.964    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) Finalizing the execution of init_variables()
2023-12-26T08:57:18.964    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(internal_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T08:57:18.964    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputInternalConsumer(internal_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T08:57:18.965    INFO InputProcess::MainThread -> InputThread(proofpoint_tap,123456) - Starting thread (execution_period=60s)
2023-12-26T08:57:18.965    INFO InputProcess::MainThread -> ServiceThread(proofpoint_tap,123456,clicksPermitted,predefined) - Starting thread (execution_period=60s)
2023-12-26T08:57:18.965    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,clicksPermitted#predefined) -> Starting thread
2023-12-26T08:57:18.965    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) - Starting thread
2023-12-26T08:57:18.965 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Waiting until setup will be executed
2023-12-26T08:57:18.965 WARNING InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,clicksPermitted#predefined) -> The token/header/authentication has not been created yet
2023-12-26T08:57:18.978    INFO InputProcess::MainThread -> [GC] global: 28.6% -> 28.7%, process: RSS(40.04MiB -> 40.04MiB), VMS(421.98MiB -> 421.98MiB)
2023-12-26T08:57:18.979    INFO OutputProcess::MainThread -> [GC] global: 28.6% -> 28.7%, process: RSS(40.52MiB -> 41.39MiB), VMS(926.00MiB -> 926.00MiB)
2023-12-26T08:57:19.718    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/chain.crt", "cert_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.crt", "key_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "139832919561120"
2023-12-26T08:57:22.226    INFO InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,clicksPermitted#predefined) -> Setup for module <ProofPointPuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Info
Note that the `PrePull` action is executed only one time before the first run of the `Pull` action.

Code Block

2023-12-26T08:57:22.974    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Pull Started
2023-12-26T08:57:22.980    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Time Window FROM: 2023-12-21 13:48:14+00:00 TO: 2023-12-21 14:48:14+00:00
2023-12-26T08:57:25.954    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561242970):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T08:57:25.955    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Time Window FROM: 2023-12-21 14:48:14+00:00 TO: 2023-12-21 15:48:14+00:00
2023-12-26T08:57:27.948    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561242970):Number of requests made: 2; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T08:57:27.949    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Time Window FROM: 2023-12-21 15:48:14+00:00 TO: 2023-12-21 16:48:14+00:00
2023-12-26T08:57:29.784    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561242970):Number of requests made: 3; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T08:57:29.785    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Time Window FROM: 2023-12-21 16:48:14+00:00 TO: 2023-12-21 17:48:14+00:00
2023-12-26T08:57:31.515    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561242970):Number of requests made: 4; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T08:57:31.516    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Time Window FROM: 2023-12-21 17:48:14+00:00 TO: 2023-12-21 18:48:14+00:00
2023-12-26T08:57:33.312    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561242970):Number of requests made: 5; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T08:57:33.313    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Time Window FROM: 2023-12-21 18:48:14+00:00 TO: 2023-12-21 19:48:14+00:00
2023-12-26T08:57:42.836    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561242970):Number of requests made: 6; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

Code Block

2023-12-26T08:57:42.836    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561242970):Number of requests made: 6; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.

Info
The value `@devo_pulling_id` is injected in each event to group all events ingested by the same pull action. You can use it to get the exact events downloaded in that `Pull` action in Devo’s search window.

Expand

title	Restart the persistence

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

Edit the configuration file.
Change the value of the start_time_in_utc_format parameter to a different one.
Save the changes.
Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

Note
Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.

Expand

title	Troubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

Error type	Error ID	Error message	Cause	Solution
SetupError	100	`HTTP Error occurred while retrieving events from Proof point server`	username and password is not correct	Make sure that credentials are correct.
SetupError	101	`Error occurred while retrieving events from ProofPoint server`	start_time_in_utc is in future or not in proper format	Make sure the start time is not in future and not in proper format
PullError	300	`HTTP Error occurred while retrieving events from Proof point server : {summery} , {details}`	This error happens when the collector tries to fetch the data from API.	In this error you will find the HTTP error code as well as the summary and details.
	301	`Some Error occurred while retrieving events from ProofPoint server : {Exception}`	Some exception occured while making the API request.	Reach out to the developer with the exact error message.

Clicks blocked

Info
No. of request this service can make in a day is 220.

Expand

title	Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component	Description
Setup	The setup module is in charge of authenticating the service and managing the token expiration when needed.
Puller	The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

Code Block

ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) - Starting thread
2023-12-21T19:10:16.127 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> Waiting until setup will be executed
2023-12-21T19:10:16.127    INFO InputProcess::MainThread -> ServiceThread(proofpoint_tap,123456,clicksPermitted,predefined) - Starting thread (execution_period=60s)
2023-12-21T19:10:16.127    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,clicksPermitted#predefined) -> Starting thread
2023-12-21T19:10:16.127    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) - Starting thread
2023-12-21T19:10:16.127 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) -> Waiting until setup will be executed
2023-12-21T19:10:16.127 WARNING InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,clicksPermitted#predefined) -> The token/header/authentication has not been created yet
2023-12-21T19:10:16.127    INFO InputProcess::MainThread -> ServiceThread(proofpoint_tap,123456,messagesBlocked,predefined) - Starting thread (execution_period=60s)
2023-12-21T19:10:16.128    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesBlocked#predefined) -> Starting thread
2023-12-21T19:10:16.129    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) - Starting thread
2023-12-21T19:10:16.129 WARNING InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesBlocked#predefined) -> The token/header/authentication has not been created yet
2023-12-21T19:10:16.130 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Waiting until setup will be executed
2023-12-21T19:10:16.131    INFO InputProcess::MainThread -> ServiceThread(proofpoint_tap,123456,messagesDelivered,predefined) - Starting thread (execution_period=60s)
2023-12-21T19:10:16.131    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesDelivered#predefined) -> Starting thread
2023-12-21T19:10:16.131    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) - Starting thread
2023-12-21T19:10:16.131 WARNING InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesDelivered#predefined) -> The token/header/authentication has not been created yet
2023-12-21T19:10:16.131 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Waiting until setup will be executed
2023-12-21T19:10:16.145    INFO InputProcess::MainThread -> [GC] global: 32.2% -> 32.2%, process: RSS(40.54MiB -> 40.54MiB), VMS(1.05GiB -> 1.05GiB)
2023-12-21T19:10:16.768    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/chain.crt", "cert_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.crt", "key_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "140555598948768"
2023-12-21T19:10:18.447    INFO InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,clicksPermitted#predefined) -> Setup for module <ProofPointPuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Info
Note that the `PrePull` action is executed only one time before the first run of the `Pull` action.

Code Block

2023-12-22T10:24:02.739    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> Pull Started
2023-12-22T10:24:02.741    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> Time Window FROM: 2023-12-10 11:00:00+00:00 TO: 2023-12-10 12:00:00+00:00
2023-12-22T10:24:02.742 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> Start_Time_in_utc must be at most 7.00d into the past, Changing the time startTime to be in the specified time
2023-12-22T10:24:04.567    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703220842731):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-22T10:24:04.568    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> Time Window FROM: 2023-12-15 05:54:02.731674+00:00 TO: 2023-12-15 06:54:02.731674+00:00
2023-12-22T10:24:06.173    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703220842731):Number of requests made: 2; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-22T10:24:06.174    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> Time Window FROM: 2023-12-15 06:54:02.731674+00:00 TO: 2023-12-15 07:54:02.731674+00:00
2023-12-22T10:24:07.839    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703220842731):Number of requests made: 3; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

Code Block

2023-12-26T08:57:42.836    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703561242970):Number of requests made: 6; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.

Info
The value `@devo_pulling_id` is injected in each event to group all events ingested by the same pull action. You can use it to get the exact events downloaded in that `Pull` action in Devo’s search window.

Expand

title	Restart the persistence

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

Edit the configuration file.
Change the value of the start_time_in_utc_format parameter to a different one.
Save the changes.
Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

Note
Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.

Expand

title	Troubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

Error type	Error ID	Error message	Cause	Solution
`SetupError`	100	`HTTP Error occurred while retrieving events from Proof point server`	username and password is not correct	Make sure that credentials are correct.
`SetupError`	101	`Error occurred while retrieving events from ProofPoint server`	`start_time_in_utc` is in future or not in proper format	Make sure the start time is not in future and not in proper format
`PullError`	300	`HTTP Error occurred while retrieving events from Proof point server : {summery} , {details}`	This error happens when the collector tries to fetch the data from API.	In this error you will find the HTTP error code as well as the summary and details.
	301	`Some Error occurred while retrieving events from ProofPoint server : {Exception}`	Some exception occured while making the API request.	Reach out to the developer with the exact error message.

Threats

Expand

title	Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component	Description
Setup	The setup module is in charge of authenticating the service and managing the token expiration when needed.
Puller	The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

Code Block

2023-12-26T09:15:01.181    INFO OutputProcess::MainThread -> Process started
2023-12-26T09:15:01.182    INFO MainProcess::MainThread -> Started all object from "MainProcess" process
2023-12-26T09:15:01.182    INFO InputProcess::MainThread -> Process Started
2023-12-26T09:15:01.204    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) Starting the execution of init_variables()
2023-12-26T09:15:01.204    INFO InputProcess::MainThread -> Validating service metadata
2023-12-26T09:15:01.206    INFO InputProcess::MainThread -> Validating defined module definition
2023-12-26T09:15:01.207    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2023-12-26T09:0515:3301.935208    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:0515:3301.935208    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:0515:3301.935209    INFO OutputProcess::MainThreadOutputStandardConsumer(standard_senders_consumer_0) -> DevoSender(internal[EMERGENCY PERSISTENCE SYSTEM] OutputStandardConsumer(standard_senders,devo_senderconsumer_0) -> Starting thread Nothing retrieved from the persistence.
2023-12-26T09:0515:3301.935209    INFO OutputProcessInputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders Validating common input config
2023-12-26T09:15:01.209    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_us_1) -> Starting thread (every 300 seconds)[EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(standard_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:0515:3301.935209    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(lookup_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:0515:3301.935209    INFO OutputProcess::MainThread -> DevoSenderManagerDevoSender(internal_senders,manager,devo_ussender_10) -> Starting thread
2023-12-26T09:0515:3301.935209    INFO InputProcess::MainThreadOutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputLookupConsumer(lookup_senders_consumer_0) -> ValidatingNothing retrieved definedfrom modulethe definitionpersistence.
2023-12-26T09:0515:3301.936209    INFO OutputProcess::DevoSenderManagerMainThread -> DevoSenderManagerMonitor(internal_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM]Starting thread (every 300 seconds)
2023-12-26T09:15:01.209    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_us_1) -> NothingStarting retrieved from the persistence.
thread
2023-12-26T09:0515:3301.936209    INFO OutputProcess::OutputInternalConsumerDevoSenderManager(internal_senders,manager,devo_consumerus_01) -> [EMERGENCY PERSISTENCE SYSTEM] OutputInternalConsumerDevoSenderManager(internal_senders,manager,devo_consumerus_01) -> Nothing retrieved from the persistence.
2023-12-26T09:0515:3301.936209    INFO OutputProcess::OutputLookupConsumerOutputInternalConsumer(lookupinternal_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputLookupConsumerOutputInternalConsumer(lookupinternal_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:0515:3301.939210    INFO InputProcess::MainThread -> Validating common input config 2023-12-26T09:05:33.940    INFO InputProcess::MainThread -> Validating service input config
2023-12-26T09:0515:3301.940210    INFO InputProcess::MainThread -> Running overriding rules
2023-12-26T09:0515:3301.941210    INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2023-12-26T09:0515:3301.941210    INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2023-12-26T09:0515:3301.941211    INFO InputProcess::MainThread -> Adding raw config to the collector store
2023-12-26T09:0515:3301.941211    INFO InputProcess::MainThread -> Running custom validation rules
2023-12-26T09:0515:3301.941211    INFO InputProcess::MainThread -> Creating API client.
2023-12-26T09:0515:3301.941211    INFO InputProcess::MainThread -> Created request client: <agent.modules.proofpoint.commons.proofpoint_client.ProofPointClient object at 0x7f75040e44c0>0x7f364f0fe5e0>
2023-12-26T09:0515:3301.941211    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesBlockedthreats,predefined) Finalizing the execution of init_variables()
2023-12-26T09:0515:3301.942212    INFO InputProcess::MainThread -> InputThread(proofpoint_tap,123456) - Starting thread (execution_period=60s)
2023-12-26T09:0515:3301.942212    INFO InputProcess::MainThread -> ServiceThread(proofpoint_tap,123456,messagesBlockedthreats,predefined) - Starting thread (execution_period=60s)
2023-12-26T09:05:33.942    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesBlocked#predefined) -> Starting thread60s)
2023-12-26T09:0515:33.942 WARNING01.212    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesBlocked#predefinedthreats#predefined) -> The token/header/authentication has not been created yet
Starting thread
2023-12-26T09:0515:3301.943212    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) - Starting thread
2023-12-26T09:0515:3301.943212 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> Waiting until setup will be executed
2023-12-26T09:05:33.947:15:01.212 WARNING InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,threats#predefined) -> The token/header/authentication has not been created yet
2023-12-26T09:15:01.221    INFO OutputProcess::MainThread -> [GC] global: 28.2%0% -> 28.2%1%, process: RSS(40.77MiB -> 41.64MiB89MiB), VMS(926.00MiB -> 926.00MiB)
2023-12-26T09:0515:3301.954225    INFO InputProcess::MainThread -> [GC] global: 28.2%0% -> 28.2%1%, process: RSS(40.29MiB -> 40.29MiB), VMS(421.98MiB -> 421.98MiB)
2023-12-26T09:0515:3401.739713    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/chain.crt", "cert_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.crt", "key_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "140140610316704139871239825152"
2023-12-26T09:0515:3603.819324    INFO InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesBlocked#predefinedthreats#predefined) -> Setup for module <ProofPointPuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Info
Note that the `PrePull` action is executed only one time before the first run of the `Pull` action.

Code Block

0232023-12-26T09:0515:3604.953224    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> Pull Started
2023-12-26T09:0515:3604.956227    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> Time Window FROM: 2023-12-1025 1103:00:00+00:00 TO: 2023-12-1025 1204:00:00+00:00
2023-12-26T09:05:36.956 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlocked,predefined) -> Start_Time_in_utc must be at most 7.00d into the past, Changing the time startTime to be in the specified time
2023-12-26T09:05:39.32015:12.140    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=17035617369461703562304216):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:0515:3912.321140    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> Time Window FROM: 2023-12-1925 04:3500:36.94663300+00:00 TO: 2023-12-1925 05:3500:36.94663300+00:00
2023-12-26T09:0515:4113.780985    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=17035617369461703562304216):Number of requests made: 2; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:0515:4113.781986    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> Time Window FROM: 2023-12-1925 05:3500:36.94663300+00:00 TO: 2023-12-1925 06:3500:36.94663300+00:00
2023-12-26T09:0515:4416.135077    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=17035617369461703562304216):Number of requests made: 3; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:0515:4416.136077    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> Time Window FROM: 2023-12-1925 06:3500:36.94663300+00:00 TO: 2023-12-1925 07:3500:36.94663300+00:00
2023-12-26T09:0515:4618.495287    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedmessagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=17035617369461703562304216):Number of requests made: 4; Number of events received: 10; Number of duplicated events filtered out: 0; Number of events generated and sent: 10; Average of events per second: 0.105000.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

Code Block

2023-12-26T0922T10:0528:4658.495153    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesBlockedclicksBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=17035617369461703220842731):Number of requests made: 4164; Number of events received: 114; Number of duplicated events filtered out: 0; Number of events generated and sent: 114; Average of events per second: 0.105047.

Info
The value `@devo_pulling_id` is injected in each event to group all events ingested by the same pull action. You can use it to get the exact events downloaded in that `Pull` action in Devo’s search window.

...

Expand

title	Troubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

Error type	Error ID	Error message	Cause	Solution
SetupError	100	`HTTP Error occurred while retrieving events from Proof point server`	username and password is not correct	Make sure that credentials are correct.
SetupError	101	`Error occurred while retrieving events from ProofPoint server`	start_time_in_utc is in future or not in proper format	Make sure the start time is not in future and not in proper format
PullError	300	`HTTP Error occurred while retrieving events from Proof point server : {summery} , {details}`	This error happens when the collector tries to fetch the data from API.	In this error you will find the HTTP error code as well as the summary and details.
	301	`Some Error occurred while retrieving events from ProofPoint server : {Exception}`	Some exception occured while making the API request.	Reach out to the developer with the exact error message.

...

Campaigns

Expand

title	Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component	Description
Setup	The setup module is in charge of authenticating the service and managing the token expiration when needed.
Puller	The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

Code Block

2023-12-26T09:15:01.181    INFO OutputProcess::MainThread -> Process started
2023-12-26T09:15:01.182    INFO MainProcess::MainThread -> Started all object from "MainProcess" process
2023-12-26T09:15:01.182    INFO InputProcess::MainThread -> Process Started
2023-12-26T09:15:01.204    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) Starting the execution of init_variables()
2023-12-26T09:15:01.204    INFO InputProcess::MainThread -> Validating service metadata
2023-12-26T09:15:01.206    INFO InputProcess::MainThread -> Validating defined module definition
2023-12-26T09:15:01.207    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:15:01.208    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:15:01.209    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputStandardConsumer(standard_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO InputProcess::MainThread -> Validating common input config
2023-12-26T09:15:01.209    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(standard_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(lookup_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2023-12-26T09:15:01.209    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputLookupConsumer(lookup_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_us_1) -> Starting thread (every 300 seconds)
2023-12-26T09:15:01.209    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_us_1) -> Starting thread
2023-12-26T09:15:01.209    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_us_1) -> [EMERGENCY PERSISTENCE SYSTEM] DevoSenderManager(internal_senders,manager,devo_us_1) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.209    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY PERSISTENCE SYSTEM] OutputInternalConsumer(internal_senders_consumer_0) -> Nothing retrieved from the persistence.
2023-12-26T09:15:01.210    INFO InputProcess::MainThread -> Validating service input config
2023-12-26T09:15:01.210    INFO InputProcess::MainThread -> Running overriding rules
2023-12-26T09:15:01.210    INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2023-12-26T09:15:01.210    INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> Adding raw config to the collector store
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> Running custom validation rules
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> Creating API client.
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> Created request client: <agent.modules.proofpoint.commons.proofpoint_client.ProofPointClient object at 0x7f364f0fe5e0>
2023-12-26T09:15:01.211    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) Finalizing the execution of init_variables()
2023-12-26T09:15:01.212    INFO InputProcess::MainThread -> InputThread(proofpoint_tap,123456) - Starting thread (execution_period=60s)
2023-12-26T09:15:01.212    INFO InputProcess::MainThread -> ServiceThread(proofpoint_tap,123456,messagesDelivered,predefined) - Starting thread (execution_period=60s)
2023-12-26T09:15:01.212    INFO InputProcess::MainThread -> ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesDelivered#predefined) -> Starting thread
2023-12-26T09:15:01.212    INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) - Starting thread
2023-12-26T09:15:01.212 WARNING InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Waiting until setup will be executed
2023-12-26T09:15:01.212 WARNING InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesDelivered#predefined) -> The token/header/authentication has not been created yet
2023-12-26T09:15:01.221    INFO OutputProcess::MainThread -> [GC] global: 28.0% -> 28.1%, process: RSS(40.77MiB -> 41.89MiB), VMS(926.00MiB -> 926.00MiB)
2023-12-26T09:15:01.225    INFO InputProcess::MainThread -> [GC] global: 28.0% -> 28.1%, process: RSS(40.29MiB -> 40.29MiB), VMS(421.98MiB -> 421.98MiB)
2023-12-26T09:15:01.713    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/chain.crt", "cert_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.crt", "key_path": "/home/mdtausif/Gitlab/devo-collector-proofpoint-tap/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "139871239825152"
2023-12-26T09:15:03.324    INFO InputProcess::ProofPointPullerSetup(proofpoint_tap_collector,proofpoint_tap#123456,messagesDelivered#predefined) -> Setup for module <ProofPointPuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Info
Note that the `PrePull` action is executed only one time before the first run of the `Pull` action.

Code Block

2023-12-26T09:15:04.224    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Pull Started
2023-12-26T09:15:04.227    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Time Window FROM: 2023-12-25 03:00:00+00:00 TO: 2023-12-25 04:00:00+00:00
2023-12-26T09:15:12.140    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703562304216):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:15:12.140    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Time Window FROM: 2023-12-25 04:00:00+00:00 TO: 2023-12-25 05:00:00+00:00
2023-12-26T09:15:13.985    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703562304216):Number of requests made: 2; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:15:13.986    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Time Window FROM: 2023-12-25 05:00:00+00:00 TO: 2023-12-25 06:00:00+00:00
2023-12-26T09:15:16.077    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703562304216):Number of requests made: 3; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.
2023-12-26T09:15:16.077    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> Time Window FROM: 2023-12-25 06:00:00+00:00 TO: 2023-12-25 07:00:00+00:00
2023-12-26T09:15:18.287    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,messagesDelivered,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703562304216):Number of requests made: 4; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

Code Block

2023-12-22T10:28:58.153    INFO InputProcess::ProofPointPuller(proofpoint_tap,123456,clicksBlocked,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1703220842731):Number of requests made: 164; Number of events received: 14; Number of duplicated events filtered out: 0; Number of events generated and sent: 14; Average of events per second: 0.047.

Info
The value `@devo_pulling_id` is injected in each event to group all events ingested by the same pull action. You can use it to get the exact events downloaded in that `Pull` action in Devo’s search window.

...

Setup output

A successful run has the following output messages for the setup module:

2023-12-26T08:57:18.936 INFO MainProcess::MainThread -> Started all object from "MainProcess" process 2023-12-26T08:57:18.957 WARNING InputProcess::MainThread -> A previous rate limiter with same "period_in_seconds" and "number_of requests" was already existing: "86400/1800" 2023-12-26T08:57:18.957 INFO InputProcess::MainThread -> ProofPointPuller(proofpoint_tap,123456,clicksPermitted,predefined) Starting the execution of init_variables() 2023-12-26T08:57:18.957 INFO InputProcess::MainThread -> Validating service metadata 2023-12-26T08:57:18.959 INFO InputProcess::MainThread -> Validating defined module definition 2023-12-26T08:57:18.962

Expand

title	Troubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

Expand

title	Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Code Block

Error type	Error ID	Error message	Cause	Solution
SetupError	100	`HTTP Error occurred while retrieving events from Proof point server`	username and password is not correct	Make sure that credentials are correct.
SetupError	101	`Error occurred while retrieving events from ProofPoint server`	start_time_in_utc is in future or not in proper format	Make sure the start time is not in future and not in proper format
PullError	300	`HTTP Error occurred while retrieving events from Proof point server : {summery} , {details}`	This error happens when the collector tries to fetch the data from API.	In this error you will find the HTTP error code as well as the summary and details.
	301	`Some Error occurred while retrieving events from ProofPoint server : {Exception}`	Some exception occured while making the API request.	Reach out to the

developer with the exact error message.

Version	Old Version 5	New Version Current
Changes made by	Juan Tomás Alonso Nieto (Deactivated)	Virginia Camuñas Núñez
Saved on	Jan 19, 2024	Feb 17, 2025

Content Comparison

Versions Compared

Key

Flattening preprocessing

Accepted authentication methods

Minimum configuration required for basic pulling

Run the collector

Structure

Devo credentials

Editing the config.yaml file

Flattening preprocessing

Accepted authentication methods

Minimum configuration required for basic pulling

Run the collector

Download the Docker image

Docker

Docker Compose

Collector services detail

Messages blocked

Setup output

Structure

Devo credentials

Editing the config.yaml file

Download the Docker image

Docker

Docker Compose

Collector services detail

Messages blocked

Setup output

Puller output

Messages delivered

Setup output

Puller output

Clicks permitted

Setup output

Puller output

Clicks blocked

Setup output

Puller output

Threats

Setup output

Puller output

Campaigns

Setup output

Puller output

Setup output

Clicks permitted

People Topclicks

Setup output

Puller output

Puller output

Setup output

Clicks blocked

Setup output

Puller output

Collector operations

Initialization

Events delivery and Devo ingestion

Sender services

Sender statistics

Change log

Sender services

Sender statistics

Change log

Version migration