Google Workspace Alerts collector

Configuration requirements

To run this collector, there are some configurations detailed below that you need to take into account.

Configuration	Details
GPC console	You have the right credentials to access the GCP console.
Permissions	You have to be the owner of the account or have administrator’s permissions in the GCP console.
Delegated email	You need to have a delegated email with the right permissions. Refer to Google documentation to know how to do it.

More information

Refer to the Vendor setup section to know more about these configurations.

Overview

Workspace is Google’s suite of products that includes email, calendar, driver, meet, and other collaboration solutions. This collector provides the possibility to integrate Google Workspace with the Devo Platform making it easy to query and analyze the relevant data from Workspace, view it in the pre-configured Activeboards, or customize them to enable Enterprise IT and Cybersecurity teams to make impactful data-driven decisions.

This collector will retrieve alerts on potential issues within your domain. Apps you develop can use Google’s Alert Center API to retrieve alerts in order to respond to them. Apps can also use the API to create and retrieve alert feedback. For example, a monitoring app could retrieve new alerts, prioritize them, and then notify members of your organization when action is needed. The collector processes the API responses and sends them to the Devo platform which then categorizes all data received on tables along rows and columns in your Devo domain.

Devo collector features

Feature	Details
Allow parallel downloading (`multipod`)	`Not allowed`
Running environments	`Collector server` `On-premise`
Populated Devo events	`Table`
Flattening preprocessing	`No`

Data sources

Data Source	Description	API Endpoint	Collector service name	Devo Table	Available from release
Customer takeout initiated	DomainWideTakeoutInitiated \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Customer takeout initiated`	`customer_takeout_initiated`	`cloud.gsuite.alerts.customer_takeout_initiated`	`v1.0.0`
Misconfigured whitelist	BadWhitelist \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Misconfigured whitelist`	`misconfigured_whitelist`	`cloud.gsuite.alerts.misconfigured_whitelist`	`v1.0.0`
Malware reclassification	MailPhishing \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Malware reclassification`	`malware_reclassification`	`cloud.gsuite.alerts.malware_reclassification`	`v1.0.0`
Phishing reclassification		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Phishing reclassification`	`phishing_reclassification`	`cloud.gsuite.alerts.phishing_reclassification`	`v1.0.0`
Suspicious message reported		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Suspicious message reported`	`suspicious_message_reported`	`cloud.gsuite.alerts.suspicious_message_reported`	`v1.0.0`
User reported phishing		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = User reported phishing`	`user_reported_phishing`	`cloud.gsuite.alerts.user_reported_phishing`	`v1.0.0`
User reported spam spike		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = User reported spam spike`	`user_reported_spam_spike`	`cloud.gsuite.alerts.user_reported_spam_spike`	`v1.0.0`
Leaked password	AccountWarning \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Leaked password`	`leaked_password`	`cloud.gsuite.alerts.leaked_password`	`v1.0.0`
Suspicious login		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Suspicious login`	`suspicious_login`	`cloud.gsuite.alerts.suspicious_login`	`v1.0.0`
Suspicious login (less secure app)		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Suspicious login (less secure app)`	`suspicious_login_less_secure_app`	`cloud.gsuite.alerts.suspicious_login_less_secure_app`	`v1.0.0`
Suspicious programmatic login		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Suspicious programmatic login`	`suspicious_programmatic_login`	`cloud.gsuite.alerts.suspicious_programmatic_login`	`v1.0.0`
User suspended		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = User suspended`	`user_suspended`	`cloud.gsuite.alerts.user_suspended`	`v1.0.0`
User suspended (spam)		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = User suspended (spam)`	`user_suspended_spam`	`cloud.gsuite.alerts.user_suspended_spam`	`v1.0.0`
User suspended (spam through relay)		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = User suspended (spam through relay)`	`user_suspended_spam_through_relay`	`cloud.gsuite.alerts.user_suspended_spam_through_relay`	`v1.0.0`
User suspended (suspicious activity)		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = User suspended (suspicious activity)`	`user_suspended_suspicious_activity`	`cloud.gsuite.alerts.user_suspended_suspicious_activity`	`v1.0.0`
Google Operations	GoogleOperations \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Google Operations`	`google_operations`	`cloud.gsuite.alerts.google_operations`	`v1.0.0`
Government attack warning	StateSponsoredAttack \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Government attack warning`	`government_attack_warning`	`cloud.gsuite.alerts.government_attack_warning`	`v1.0.0`
Device compromised	DeviceCompromised \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Device compromised`	`device_compromised`	`cloud.gsuite.alerts.device_compromised`	`v1.0.0`
Suspicious activity	SuspiciousActivity \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Suspicious activity`	`suspicious_activity`	`cloud.gsuite.alerts.suspicious_activity`	`v1.0.0`
AppMaker Default Cloud SQL setup	AppMakerSqlSetupNotification \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = AppMaker Default Cloud SQL setup`	`appmaker_default_cloud_sql_setup`	`cloud.gsuite.alerts.appmaker_default_cloud_sql_setup`	`v1.0.0`
Activity Rule	ActivityRule \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Activity Rule`	`activity_rule`	`cloud.gsuite.alerts.activity_rule`	`v1.0.0`
Configuration Problem	https://developers.google.com/admin-sdk/alertcenter/reference/rest/v1beta1/VoiceMisconfiguration	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Configuration problem`	`configuration_problem`	`cloud.gsuite.alerts`	`v1.0.0`
Data Loss Prevention	DlpRuleViolation \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Data Loss Prevention`	`data_loss_prevention`	`cloud.gsuite.alerts.data_loss_prevention`	`v1.3.0`
Apps outage	AppsOutage \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Apps outage`	`apps_outage`	`cloud.gsuite.alerts`	`v1.3.0`
Primary admin changed	SensitiveAdminAction \| Google Workspace Alert Center API \| Google Developers	`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Primary admin changed`	`primary_admin_changed`	`cloud.gsuite.alerts`	`v1.3.0`
SSO profile added		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = SSO profile added`	`sso_profile_added`	`cloud.gsuite.alerts`	`v1.3.0`
SSO profile updated		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = SSO profile updated`	`sso_profile_updated`	`cloud.gsuite.alerts`	`v1.3.0`
SSO profile deleted		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = SSO profile deleted`	`sso_profile_deleted`	`cloud.gsuite.alerts`	`v1.3.0`
Super admin password reset		`https://alertcenter.googleapis.com/v1beta1/alerts` Parameter `alert_type = Super admin password reset`	`super_admin_password_reset`	`cloud.gsuite.alerts.super_admin_password_reset`	`v1.3.0`

For more information on how the events are parsed, visit our page.

Vendor setup

There are minimal requirements to setup this collector:

GPC console access: Credentials are required to access the GCP console.
Owner or Administrator permissions within the GCP console.
Have a delegated email.

In order to retrieve the data, we need to create and authorize a Service account to authenticate the collector.

1. Create a Project

Login to Google APIs console.
In the search bar, search Create a Project.
Click on Create a Project.
Fill in the required fields.
Click on Create.

2.Enable Google Workspace Alert Center API

Login to Google APIs console.
In the search bar, search Workspace Alert Center API.
Click on Google Workspace Alert Center API.
Click on Enable to activate the API.

3. Create credentials

In the search bar, search Credentials.
Click on Credentials (APIs & Services).
In the Service Accounts section, click on Manage service accounts.
Click on the + Create service account button.
Enter a Service account name and click Done.
Click on the Email field of the created service account to access its details.
Copy and save the Unique ID of the created service account.
Click on the Keys tab.
Click on Add key button.
Click on Create new key. A pop-up window will open to select the details of the key.
In key type select JSON.
Click on the Create button.
The file with the credentials will be downloaded automatically.
Rename the file credentials.json.
Save the file in <any_directory>/devo-collectors/gsuite-google-workspace-alerts/credentials/
Convert the content of the credentials.json to base64. Recommended method using Python version higher or equal 3.6
1. Copy the Python script below:
```
import base64

def main():
    with open('credentials.json', 'r') as credentials:
        creds_as_bytes = credentials.read().encode('utf-8')
        base64creds = base64.b64encode(creds_as_bytes).decode("utf-8")
        print(f'Base64 encoded credentials.json: {base64creds}')

if __name__ == '__main__':
    main()
```
2. Save the script to <any_directory>/devo-collectors/gsuite-google-workspace-alerts/credentials/.
3. Rename it to b64encoder.py.
4. Run the command below in the <any_directory>/devo-collectors/gsuite-google-workspace-alerts/credentials/ directory.
```
$ python b64encoder.py
```
5. The script will output a line starting with Base64 encoded credentials.json: Copy the base64 value as this will be required for the collector configuration.
Copy the content of the json file. You can use any free software to convert the content of the json file to base64.
Paste it into a base64 encoder and copy the result.

Save base64 value

It is important to save the base64 value to later run the collector on-premise and in the collector server.

Unique ID

The Unique ID (step 7) will be used later in the domain delegation.

Don’t use base64 encoders

Online base64 encoders are not recommended for security reasons.

4. Authorize the service account through Domain Wide Delegation.

Once the service account is created and with credentials, it is necessary to authorize it through Domain Wide Delegation.

Login in the google administration console: https://admin.google.com/.
In the left menu select Security → Access and data control → API controls.
Click Manage domain wide delegation in the Domain wide delegation section.
Click on Add new. A pop-up window will open to enter the details.
1. In Client ID field enter the previously copied Service Account Unique ID.
2. In OAuth scopes field add the following: https://www.googleapis.com/auth/apps.alerts.
Finally click on Authorize.

Delegated email

You can copy the email used to login to https://accounts.google.com/ to later use it as delegated_email in the collector configuration.

Delegated email

delegated_email field should contain the email of a real user (you cannot use a service account here) with enough access to display the alerts in the Google WorkSpace Admin Console → Alert Center (https://admin.google.com/ac/ac).

5. Delegate and collaborate on email

You will need to provide a valid email address belonging to a user account. The user account must have appropriate permissions, such as alert viewing. Refer to Google documentation to know how to do it.

Minimum configuration required for basic pulling

Although this collector supports advanced configuration, the fields required to retrieve data with basic configuration are defined below.

This minimum configuration refers exclusively to those specific parameters of this integration. There are more required parameters related to the generic behavior of the collector.

Setting	Details
`filename_value`	This parameter is the name that you want to give to the token generated by the Collector. For example: `token.pickle`
`content_base64`	This parameter is the credentials in base64 format. To know how to obtain this value review the section Vendor setup.
`delegated_email`	This parameter is the email of the user whose domain is delegated to authorize the service account to access the alerts. To know how to obtain this value review the section Vendor setup. Use a real email `delegated_email` field should contain the email of a real user (you cannot use a service account here) with enough access to display the alerts in the Google WorkSpace Admin Console → Alert Center (https://admin.google.com/ac/ac).
`source_id_value`	This parameter will be used when {source_id} placeholder is present when using custom tags. Please use "abc" value when not used.

See the Accepted authentication methods section to verify what settings are required based on the desired authentication method.

Accepted authentication methods

Depending on how did you obtain your credentials, you will have to either fill or delete the following properties on the JSON credentials configuration block.

Authentication Method	Filename	Base64 credentials	Delegated email
Service Account with Base64	REQUIRED	REQUIRED	REQUIRED

Run the collector

Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (Cloud collector), or deploy and host the collector in your own machine using a Docker image (On-premise collector).

Collector services detail

This section is intended to explain how to proceed with specific actions for services.

Devo categorization and destination

The alerts are ingested in the Devo tables with the format cloud.gsuite.alerts.<alert_type> when alert_type is the alert type of the Alert Center. The alert types are listed below:

Alert type	Devo Table
`customer_takeout_initiated`	`cloud.gsuite.alerts.customer_takeout_initiated`
`misconfigured_whitelist`	`cloud.gsuite.alerts.misconfigured_whitelist`
`malware_reclassification`	`cloud.gsuite.alerts.malware_reclassification`
`phishing_reclassification`	`cloud.gsuite.alerts.phishing_reclassification`
`suspicious_message_reported`	`cloud.gsuite.alerts.suspicious_message_reported`
`user_reported_phishing`	`cloud.gsuite.alerts.user_reported_phishing`
`user_reported_spam_spike`	`cloud.gsuite.alerts.user_reported_spam_spike`
`leaked_password`	`cloud.gsuite.alerts.leaked_password`
`suspicious_login`	`cloud.gsuite.alerts.suspicious_login`
`suspicious_login_less_secure_app`	`cloud.gsuite.alerts.suspicious_login_less_secure_app`
`suspicious_programmatic_login`	`cloud.gsuite.alerts.suspicious_programmatic_login`
`user_suspended`	`cloud.gsuite.alerts.user_suspended`
`user_suspended_spam`	`cloud.gsuite.alerts.user_suspended_spam`
`user_suspended_spam_through_relay`	`cloud.gsuite.alerts.user_suspended_spam_through_relay`
`user_suspended_suspicious_activity`	`cloud.gsuite.alerts.user_suspended_suspicious_activity`
`google_operations`	`cloud.gsuite.alerts.google_operations`
`government_attack_warning`	`cloud.gsuite.alerts.government_attack_warning`
`device_compromised`	`cloud.gsuite.alerts.device_compromised`
`suspicious_activity`	`cloud.gsuite.alerts.suspicious_activity`
`appmaker_default_cloud_sql_setup`	`cloud.gsuite.alerts.appmaker_default_cloud_sql_setup`
`activity_rule`	`cloud.gsuite.alerts.activity_rule`
`configuration_problem`	`cloud.gsuite.alerts`
`data_loss_prevention`	`cloud.gsuite.alerts.data_loss_prevention`
`apps_outage`	`cloud.gsuite.alerts`
`primary_admin_changed`	`cloud.gsuite.alerts`
`sso_profile_added`	`cloud.gsuite.alerts`
`sso_profile_updated`	`cloud.gsuite.alerts`
`sso_profile_deleted`	`cloud.gsuite.alerts`
`super_admin_password_reset`	`cloud.gsuite.alerts.super_admin_password_reset`

Events service

Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component	Description
Setup	The setup module is in charge of authenticating the service and managing the token expiration when needed.
Puller	The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

INFO InputProcess::GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> Path for credentials file has been transformed to absolute: "token.pickle" -> "/../devo-collector-gsuite-google-workspace-alerts/credentials/token.pickle"
INFO InputProcess::GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> File "/../devo-collector-gsuite-google-workspace-alerts/credentials/token.pickle" has been created from base64 content
INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method started

Puller output

A successful initial run has the following output messages for the puller module:

Note that the PrePull action is executed only one time before the first run of the Pull action.

   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method started
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Retrieving persisted data
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> No persisted data found. The content will be initialized.
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> The <initial_start_time> did not change, so the persistence will not be reset
WARNING InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> The persistence changed and it will be updated. Current -> None | New -> {'initial_start_time': '2022-05-26T00:00:00.000Z', 'last_alert_timestamp': '2022-05-26T00:00:00.000Z', 'last_alert_ids': []} 
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> PrePull method completed
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Starting data collection every 60 seconds
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Unpacking messages to start the delivery
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Made 1 request(s), received 24 message(s), filtered 0 message(s), delivered 24 message(s), tag used: "cloud.gsuite.alerts.activity_rule.1.unknown". avg_time_per_source_message: 61.463 ms
   INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Data collection completed. Elapsed time: 1.480 seconds. Waiting for 58.520 second(s) until the next one

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

INFO InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Made 1 request(s), received 24 message(s), filtered 0 message(s), delivered 24 message(s), tag used: "cloud.gsuite.alerts.activity_rule.1.unknown". avg_time_per_source_message: 61.463 ms

Restart the persistence

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

Edit the configuration file.
Change the value of the start_time parameter to a different one.
Save the changes.
Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.

Troubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

ErrorType	Error Id	Error Message	Cause	Solution
`GSuiteAlertsSetupException`	`1`	`Error loading token pickle file: <exception_message>`	This error is raised when unknown error occurs while loading token.pickle	Check that the token.pickle is in the correct format and if not, regenerate it again.
`GSuiteAlertsPullerCredentialsException`	`0`	`HTTP error: <error_message>`	This error is raised when an HTTP error appears during setup.	The solution depends on the type of error.. Contact with Devo Support team.
	`2`	`File <filename> does not exist. Please, learn how to generate a token pickle on: https://docs.devo.com/confluence/ndt/latest/sending-data-to-devo/collectors/g-suite-collectors/g-suite-alerts-collector`	This error is raised when token.pickle does not exist.	Regenerate the token.json and save it in the file devo-`collector-gsuite-google-workspace-alerts/credentials/.` To know how the token is regenerated, consult the section Vendor setup.
	`1`	`Unable to refresh token or client Auth was deleted. Detail: <error_message>`	This error is raised when the token cannot be refreshed. The reason may be that it has been deleted.	Regenerate the token.json and save it in the file devo-`collector-gsuite-google-workspace-alerts/credentials/.` To know how the token is regenerated, consult the section Vendor setup.
`InputConfigurationError`	`70`	`<input_config_environment_key_path> property must be a string`	This error is raised when optional value `environment` is not in the str format.	Edit the value of `environment` in the configuration file so it is of valid str format.
`InputConfigurationError`	`71`	`<input_config_environment_key_path> property must fulfil the regex pattern r'^[A-Za-z0-9_-]{1,32}$'`	This error is raised when optional value `environment` does not match the required regex.	Make the value of `environment` in the configuration file match the indicated format.
`GSuiteAlertsPullerConnectionLostException`	`0`	`Operation timed out: <error_message>`	This error is raised when the maximum time to wait for the connection has been exceeded.	Check that the connection is working properly.
	`1`	`HTTP/1.1 503 Service Unavailable at moment - Retrying reconnection: <error_message>`	This error is raised when the service is not available.	This is an internal issue. Contact the support team.
	`2`	`DefaultCredentials: <error_message>`	This error is raised when credentials cannot be automatically determined.	This is an internal issue. Contact the support team.
	`0`	`Operation timed out`	This error is raised when the maximum time to wait for the connection has been exceeded.	Check that the connection is working properly.
	`1`	`HTTP/1.1 503 Service Unavailable at moment - Retrying reconnection.`	This error is raised when the service is not available.	This is an internal issue. Contact the support team.
	`3`	`<error_message>`	This error is raised when credentials cannot be automatically determined.	This is an internal issue. Contact the support team.
`GSuiteAlertsPullerCreationException`	`1`	`<module_properties_key_path> mandatory property is missing or empty'`	This error is raised when `module_properties` property is not found in `collector_definitions.yaml`	This is an internal issue. Contact the support team.
	`2`	`<module_properties_key_path> property must be a dictionary`	This error is raised when `module_properties` is defined in the `collector_definitions.yaml` file but the format is not `dict`.	This is an internal issue. Contact the support team.
	`3`	`<module_properties_key_path>.alert_type mandatory property is missing or empty`	This error is raised when `alert_type` property is not found in `collector_definitions.yaml`	This is an internal issue. Contact the support team.
	`4`	`<module_properties_key_path>.alert_type property must be a string`	This error is raised when `alert_type` is defined in the `collector_definitions.yaml` file but the format is not `str`.	This is an internal issue. Contact the support team.
	`5`	`<module_properties_key_path>.tag_base mandatory property is missing or empty`	This error is raised when `tag_base` property is not found in `collector_definitions.yaml`	This is an internal issue. Contact the support team.
	`6`	`<module_properties_key_path>.tag_base property must be a string`	This error is raised when `tag_base` is defined in the `collector_definitions.yaml` file but the format is not `str`.	This is an internal issue. Contact the support team.
	`7`	`<module_properties_key_path>.credentials_scopes" mandatory property is missing or empty`	This error is raised when `credentials_scopes` property is not found in `collector_definitions.yaml`	This is an internal issue. Contact the support team.
	`8`	`<module_properties_key_path>.credentials_scopes" property must be a string`	This error is raised when `credentials_scopes` is defined in the `collector_definitions.yaml` file but the format is not `str`.	This is an internal issue. Contact the support team.
	`9`	`<input_config_key_path> property must be a dictionary`	This error is raised when the required property `input_config_key_path` is not found in the `config` file.	Add `input_config_key_path` to `config` file, for example: `gsuit_alerts:`
	`10`	`<input_config_credentials_key_path> mandatory property is missing or empty`	This error is raised when the required property `credentials` is not found in the `config` file.	Add `credentials` dictionary in config.
	`11`	`<input_config_credentials_key_path> property must be a dictionary`	This error is raised when `credentials` is defined in the `config`file but the format is not `dict`.	Edit the value of `credentials` in `config` file, so it is of valid `dict` format.
	`12`	`<input_config_credentials_key_path>.filename mandatory property is missing or empty`	This error is raised when the required property `filename` is not found in the `config` file, into `credentials` dictionary.	Add `filename` property in `config` file, into `credentials` dictionary.
	`13`	`<input_config_credentials_key_path>.filename property must be a string`	This error is raised when `filename` is defined in the `config`file but the format is not `str`.	Edit the value of `filename` in `config` file, so it is of valid `str` format.
	`14`	`<input_config_credentials_key_path>.content_base64" property must be a string`	This error is raised when `content_base64` is defined in the `config`file but the format is not `str`.	Edit the value of `content_base64` in `config` file, so it is of valid `str` format.
	`15`	`<input_config_credentials_key_path>.content_base64" must be in a valid base64 format`	This error is raised when `content_base64` is defined in the `config`file but the format is not `base64 string`.	Edit the value of `content_base64` in `config` file, so it is of valid `base64 string` format.
	`16`	`<input_config_credentials_key_path>.delegated_email mandatory property is missing or empty`	This error is raised when the required property `delegated_email` is not found in the `config` file, into `credentials` dictionary.	Add `delegated_email` property in `config` file, into `credentials` dictionary.
	`17`	`<input_config_credentials_key_path>.delegated_email property must be a string`	This error is raised when `delegated_email` is defined in the `config`file but the format is not `str`.	Edit the value of `delegated_email` in `config` file, so it is of valid `str` format.
	`18`	`<input_config_credentials_key_path>.source_id mandatory property is missing or empty`	This error is raised when the required property `source_id` is not found in the `config` file, into `credentials` dictionary.	Add `source_id` property in `config` file, into `credentials` dictionary.
	`19`	`<input_config_credentials_key_path}.source_id> property must be a string'`	This error is raised when `source_id` is defined in the `config`file but the format is not `str`.	Edit the value of `source_id` in `config` file, so it is of valid `str` format.
	`20`	`\"start_time\" property from configuration file format is invalid`	This error is raised when `start_time` is defined in the `config`file but the format is not `"%Y-%m-%dT%H:%M:%S.%fZ"` or `"%Y-%m-%dT%H:%M:%SZ"`.	Edit the value of `start_time` in `config` file, so it is of valid `"%Y-%m-%dT%H:%M:%S.%fZ" or "%Y-%m-%dT%H:%M:%SZ"` format.
`PrePullError`	`200`	`The <state> does not meet the structure requirements of this collector version. '` `f'The keys <last_alert_timestamp> and <last_alerts_id> are mandatory. State = <state>`	This error is raised when the collector is upgraded or downgraded to an incompatible version.	Go back to a compatible version. Remove persistence by modifying the `start_time` property.
`PullError`	`300`	`Puller action cannot be executed when PrePull step failed`	This error is raised when the prepull fails for whatever reason.	Check the logs to find the PrePull error.
	`301`	`Could not automatically determine credentials. Cause:<exception_message>. Aborting...`	This error is raised when credentials cannot be automatically determined.	This is an internal issue. Contact the support team.
	`302`	`The <next_timestamp> value cannot be calculated, please check the related error logs.`	This error is raised when `next_timestampt` cannot be calculated for the next request.	Check the logs to find the related errors.

Collector operations

This section is intended to explain how to proceed with specific operations of this collector.

Verify collector operations

Initialization

The initialization module is in charge of setup and running the input (pulling logic) and output (delivering logic) services and validating the given configuration.

A successful run has the following output messages for the initializer module:

  INFO MainProcess::MainThread -> [OUTPUT] OutputMultiprocessingController::__init__ Configuration -> {'devo_1': {'type': 'devo_platform', 'config': {'address': ..
  INFO MainProcess::MainThread -> OutputProcess - Starting thread (executing_period=300s)
  INFO MainProcess::MainThread -> InputProcess - Starting thread (executing_period=300s)
  INFO OutputProcess::MainThread -> Process started
  INFO InputProcess::MainThread -> Process Started
  INFO OutputProcess::MainThread -> [INTERNAL LOGIC] DevoSender::_validate_kwargs_for_method__init__ -> The <address> does not appear to be an IP address and cannot be verified: collector-eu.devo.io
  INFO OutputProcess::MainThread -> [INTERNAL LOGIC] DevoSender::_validate_kwargs_for_method__init__ -> The <address> does not appear to be an IP address and cannot be verified: collector-eu.devo.io
  INFO InputProcess::MainThread -> InputThread(gsuite_alerts,1234) - Starting thread (execution_period=600s)
  INFO InputProcess::MainThread -> ServiceThread(gsuite_alerts,1234,activity_rule,predefined) - Starting thread (execution_period=600s)
  INFO InputProcess::MainThread -> GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> Starting thread
  INFO InputProcess::MainThread -> GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) - Starting thread
  INFO InputProcess::GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> Path for credentials file has been transformed to absolute: "token.pickle" -> "/../devo-collector-gsuite-google-workspace-alerts/credentials/token.pickle"
WARNING InputProcess::GSuiteAlertsPuller(gsuite_alerts,1234,activity_rule,predefined) -> Waiting until setup will be executed
  INFO OutputProcess::MainThread -> [INTERNAL LOGIC] DevoSender::_validate_kwargs_for_method__init__ -> The <address> does not appear to be an IP address and cannot be verified: collector-eu.devo.io
  INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
  INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
  INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
  INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
  INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 300 seconds)
  INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> Starting thread
  INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
  INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_1) -> Starting thread (every 300 seconds)
  INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> Starting thread
  INFO InputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(42.63MiB -> 42.69MiB), VMS(439.63MiB -> 503.63MiB)
  INFO InputProcess::GSuiteAlertsPullerSetup(gsuite_collector,gsuite_alerts#1234,activity_rule#predefined) -> File "/../devo-collector-gsuite-google-workspace-alerts/credentials/token.pickle" has been created from base64 content
  INFO OutputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(42.19MiB -> 44.24MiB), VMS(935.90MiB -> 935.90MiB)
  INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {..
  INFO OutputProcess::DevoSender(standard_senders,devo_sender_0) -> Created a sender: {..

Events delivery and Devo ingestion

The event delivery module is in charge of receiving the events from the internal queues where all events are injected by the pullers and delivering them using the selected compatible delivery method.

A successful run has the following output messages for the initializer module:

INFO OutputProcess::SyslogSenderManagerMonitor(standard_senders,sidecar_0) -> Number of available senders: 1, sender manager internal queue size: 0
INFO OutputProcess::SyslogSenderManagerMonitor(standard_senders,sidecar_0) -> enqueued_elapsed_times_in_seconds_stats: {}
INFO OutputProcess::SyslogSenderManagerMonitor(standard_senders,sidecar_0) -> Sender: SyslogSender(standard_senders,syslog_sender_0), status: {"internal_queue_size": 0, "is_connection_open": True}
INFO OutputProcess::SyslogSenderManagerMonitor(standard_senders,sidecar_0) -> Standard - Total number of messages sent: 44, messages sent since "2022-06-28 10:39:22.511671+00:00": 44 (elapsed 0.007 seconds)
INFO OutputProcess::SyslogSenderManagerMonitor(internal_senders,sidecar_0) -> Number of available senders: 1, sender manager internal queue size: 0
INFO OutputProcess::SyslogSenderManagerMonitor(internal_senders,sidecar_0) -> enqueued_elapsed_times_in_seconds_stats: {}
INFO OutputProcess::SyslogSenderManagerMonitor(internal_senders,sidecar_0) -> Sender: SyslogSender(internal_senders,syslog_sender_0), status: {"internal_queue_size": 0, "is_connection_open": True}
INFO OutputProcess::SyslogSenderManagerMonitor(internal_senders,sidecar_0) -> Internal - Total number of messages sent: 1, messages sent since "2022-06-28 10:39:22.516313+00:00": 1 (elapsed 0.019 seconds)

By default, these information traces will be displayed every 10 minutes.

Sender services

The Integrations Factory Collector SDK has 3 different senders services depending on the event type to delivery (internal, standard, and lookup). This collector uses the following Sender Services:

Sender services	Description
`internal_senders`	In charge of delivering internal metrics to Devo such as logging traces or metrics.
`standard_senders`	In charge of delivering pulled events to Devo.

Sender statistics

Each service displays its own performance statistics that allow checking how many events have been delivered to Devo by type:

Logging trace

Description

Number of available senders: 1

Displays the number of concurrent senders available for the given Sender Service.

sender manager internal queue size: 0

Displays the items available in the internal sender queue.

This value helps detect bottlenecks and needs to increase the performance of data delivery to Devo. This last can be made by increasing the concurrent senders.

Total number of messages sent: 44, messages sent since "2022-06-28 10:39:22.511671+00:00": 21 (elapsed 0.007 seconds)

Displayes the number of events from the last time and following the given example, the following conclusions can be obtained:

44 events were sent to Devo since the collector started.
The last checkpoint timestamp was 2022-06-28 10:39:22.511671+00:00.
21 events where sent to Devo between the last UTC checkpoint and now.
Those 21 events required 0.007 seconds to be delivered.

By default these traces will be shown every 10 minutes.

Check memory usage

To check the memory usage of this collector, look for the following log records in the collector which are displayed every 5 minutes by default, always after running the memory-free process.

The used memory is displayed by running processes and the sum of both values will give the total used memory for the collector.
The global pressure of the available memory is displayed in the global value.
All metrics (Global, RSS, VMS) include the value before freeing and after previous -> after freeing memory

INFO InputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(34.50MiB -> 34.08MiB), VMS(410.52MiB -> 410.02MiB)
INFO OutputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(28.41MiB -> 28.41MiB), VMS(705.28MiB -> 705.28MiB)

Differences between RSS and VMS memory usage:

RSS is the Resident Set Size, which is the actual physical memory the process is using
VMS is the Virtual Memory Size which is the virtual memory that process is using

Enable/disable the logging debug mode

Sometimes it is necessary to activate the debug mode of the collector's logging. This debug mode increases the verbosity of the log and allows you to print execution traces that are very helpful in resolving incidents or detecting bottlenecks in heavy download processes.

To enable this option you just need to edit the configuration file and change the debug_status parameter from false to true and restart the collector.
To disable this option, you just need to update the configuration file and change the debug_status parameter from true to false and restart the collector.

For more information, visit the configuration and parameterization section corresponding to the chosen deployment mode.

Change log

Release	Released on	Release type	Details	Recommendations
`v1.7.0`	17 Nov 2023	IMPROVEMENTNEW FEATURE	Improvements: Updated DCSDK from 1.8.0 to 1.10.2 New features: Added new alert types: Access Approvals request APNS certificate is expiring soon APNS certificate has expired MSA Billing MSA Legal MSA Product MSA Security Customer abuse detected Drive settings changed Email settings changed Mobile settings changed New user Added Suspended user made active User deleted User granted Admin privilege Users Admin privilege revoked Users password changed Reporting Rule Account suspension warning Chrome devices auto-update expiration warning	`Recommended version`
`v1.6.0`	15 Jun 2023	IMPROVEMENT	Improvements: Updated DCSDK from 1.4.1 to 1.8.0.	`Update`
`v1.5.0`	08 Sep 2022	IMPROVEMENT	Improvements: The Google Workspace Collector has been divided into two: Google Workspace Alerts and Google Workspace Reports to improve the user experience. Added base64 validation: Validates whether the credentials token is in the correct base64 format.	`Update`
`v1.4.2`	12 Aug 2023	BUG FIX	Bugs fixes: Fixed a bug that prevented Syslog output from being enabled.	`Update`
`v1.4.1`	12 Aug 2022	IMPROVEMENT	Improvements: Upgraded underlay Devo Collector SDK from v1.1.4 to v1.4.1. The resilience has been improved with a new feature that restart the collector when the Devo connections is lost and it cannot be recovered. When an exception is raised by the Collector Setup, the collector retries after 5 seconds. For consecutive exceptions, the waiting time is multiplied by 5 until hits 1800 seconds, which is the maximum waiting time allowed. No maximum retries are applied. When an exception is raised by the Collector Pull method, the collector retries after 5 seconds. For consecutive exceptions, the waiting time is multiplied by 5 until hits 1800 seconds, which is the maximum waiting time allowed. No maximum retries are applied. When an exception is raised by the Collector pre-pull method, the collector retries after 30 seconds. No maximum retries are applied. Updated the underlying DevoSDK package to v3.6.4 and dependencies, this upgrade increases the resilience of the collector when the connection with Devo or the Syslog server is lost. The collector is able to reconnect in some scenarios without running the self-kill feature. Support for stopping the collector when a GRACEFULL_SHUTDOWN system signal is received. Re-enabled the logging to devo.collector.out for Input threads. Improved self-kill functionality behavior. Added more details in log traces. Added log traces for knowing system memory usage.	`Update`
`v1.3.0`	26 May 2022	NEW FEATURE	New features: Added new alert types: Data Loss Prevention Apps outage Primary admin changed SSO profile added SSO profile updated SSO profile deleted Super admin password reset	`Update`
`v1.2.0`	29 Apr 2022	NEW FEATURE IMPROVEMENT	New features: We added to the Alerts puller the feature to restart the persistence when the config `start_time` is updated at service level. Improvements: The performance has been improved after switching the internal delivery method. The events are delivered in batches instead of one by one.	`Update`