Creating new alerts
- Juan Tomás Alonso Nieto (Deactivated)
What permissions do I need?
In order to define new alerts, you need to have a role with management permissions on Alert configuration and also in My Alerts or any of the subcategories (Administration → Roles → Permissions/Alerts tabs).
Where can I create new alerts?
Alerts are tasks that continually monitor active queries to look for and report on specific events or conditions. Therefore, alerts are created from within the Data Search area where queries are made.
Open the required data table and perform the operations and filters necessary to identify the alert condition. Then, select New Alert Definition on the toolbar and fill in the required information as instructed in the section below. Click Create to save the alert.
The new alert is automatically associated with the default sending policy. If you want to choose a different one, go to Administration → Alert Configuration. Check the Manage defined alerts article to know how to do it.
You can also click on the Configure Alerts button on the message that appears right after creating the alert.
Alerts based on triggered alerts
Once you have some alerts created, you can create an alert based on them. For more information, see Create an alert based on triggered alerts.
Active defined alerts limit
Newly created domains can have up to 10 alert definitions activated while domains with a full subscription can have up to 300. When you create a new alert that exceeds that limit, it will be automatically deactivated upon creation. To activate it, you can either deactivate or delete some others to free up some slots (see Manage defined alerts).
If you need to adjust this limit, contact Devo support.
New Alert Definition window
These are the fields to complete in this form, all of them mandatory except for the description:
Summary | A short message used to identify the alert condition. This text is displayed in the Alerts History, found in the Summary column. You can include in the alert Summary the field values associated with the alert using the case-sensitive variable$columnName.Take into account that only those fields strictly related to the alert are valid and they depend on the trigger method used. See each Alert trigger method to know the accepted fields. |
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Description | The full description of the alert condition. In the Alerts History, this is the information displayed when you use the drop-down control to expand the Summary. Even though it is not a mandatory field, it is highly recommended to include a description because it determines the success of the alerts when certain delivery methods are used.
You can include in the alert Description the field values associated with the alert using the case-sensitive variable $columnName. Take into account that only those fields strictly related to the alert are valid and they depend on the trigger method used. See each Alert trigger method to know the accepted fields. |
Subcategory | Alerts created by Devo users are always created under the My Alerts category. This is the subcategory you will use to group this alert. |
Alert name | This should be a descriptive title for this alert. It will appear in the Alerts History in the Alert name column. When a triggered alert is distributed by e-mail, this text is included in the e-mail subject. |
Priority | Indicates the priority assigned to this type of alert. Choose from five levels: Very Low, Low, Medium, High, and Very high. |
Trigger methods | In the lower part of the window, you will see those methods you can use according to the transformations you applied in the query: |
Can I create alerts with all queries?
You can create alerts with a variety of queries and tables, however, there are some restrictions.
Blocked queries
You cannot create an alert on a query that has been blocked or added to your aliased finder. The New Alert Definition button will not appear in the toolbar and you will see the Incognito Mode button. Click it and select to clone the query in order to be able to create the alert.
Injected tables
Alerts created on tables that has been injected with data from another table (my.app tables) will not work as expected so you must not create them.
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