Sign up and log in

To start working with the Devo Platform, you need a validated account and a domain to access.

You can sign up for a free trial account with an email address and password, or you can contact the Devo customer success team for information about full membership. The trial account is created with an associated domain and grants you limited access to Devo. After the trial expires, you have the option to become a full member. There is a special type of account called a reseller account, designed for companies to provide their services using environments based on the Devo Platform and to give their users access to the so-called reseller accounts. Contact the Devo support team for more information about reseller accounts. 

Domains aim to enable access to different subsets of the data within your organization and include only a specific set of users. You can have access to more than one domain and have different permissions and access to different information in each of them. Users with the required permissions can invite new users to join a domain. Go to Managing users to learn how to add new users to your domain.

Create a Devo account

You can create a new free trial account to start using Devo. To do that, you need to access the Devo URL that corresponds to your region.

Then, click the Start free trial link under the Login button.

You will be redirected to the section of the Devo website where you can fill a form to request a free trial account. This section is also accessible by clicking Contact → Request Demo at the top right of the Devo website. Enter the required information in the form and click Get Access. You will receive an email with the instructions you need to follow to create your own account and an associated domain to access Devo.

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Under the login and password fields, there is an I forgot my password link. It may be used up to 10 times, after which the user will be presented with the message “Too many password change attempts. Please contact support@devo.com“.

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Create a new domain for your account

To create a new domain for your account, follow the same procedure explained above to create a new account and you will receive the necessary instructions. 

Log in to your Devo domain

Once you have registered, you can log in to the application following the steps below:

1. Access the Devo URL that corresponds to your region. You can also access it via the Devo website or here in the documentation top bar by selecting the Log In option and then the appropriate Devo region.

2. Enter your account credentials (email and password) and click Log in.

3. If you only have a single domain associated with your account, you will be automatically logged in. If your account has several domains, you will be prompted to select the required one.

After logging in, you will see the name of the domain you are logged in to, your user name, and your role in the upper area of the navigation pane. 

Access your user information

Click your name to access your user information, where you can modify your name, password, and phone number. You can also add a profile picture using Gravatar and check the permissions and resources assigned to your role (finders, applications, alerts, lookups, and Activeboards). Click Save after performing any modification.