Managing users
- Juan Tomás Alonso Nieto (Deactivated)
You can manually create and manage users in your domain using the Administration → Users area.
Create a user
Disable or enable a user
If you need to temporarily block a user from accessing the domain for whatever reason, you can do so by disabling them. This way the user can still be used in other domains and reactivated when deemed appropriate.
Go to Administration → Users. This area opens to the User Management tab where the current domain users are listed. The last column, Status, contains an icon that changes color so you can easily recognize the current status and at the same time works as a button you can click. In case you are uncertain about the behavior of the button, there is a tooltip indicating the action performed when clicking. See the table below for a summary of the different statuses.
Status | Description | Action tooltip | Behavior after clicking |
|---|---|---|---|
 | Enabled | Disable | Retrieves a confirmation message you need to accept to disable the user. |
Disabled | Activate | Retrieves a confirmation message you need to accept to enable the user. | |
Not validated | Pending user validation | Retrieves an error message informing that the user needs to be validated first and prompting you to re-send the activation link via the row options (ellipsis menu). |
Modify or delete a user
You can modify a user if you need to update certain information or, if the user is no longer needed, you can delete it.
Go to Administration → Users. This area opens to the User Management tab where the current domain users are listed.
To modify a user, click the user's name in the user list. The User Information window opens. You can edit any aspect of the user information except the e-mail address. Click Save to save the changes.
To delete a user, place the cursor on the required user to highlight the entire row and an ellipsis icon will appear at the end of the row, next to the status icon. Click it and select Delete. You can also click the user's name to open the User Information window and click Delete. In both cases, you will receive a confirmation message you need to accept.
Deleting your own user
If you try to delete your own user, you will have to introduce a justification message to confirm you want to leave the domain.