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The following sections explain how to prepare all the required setup for having the data collector running.","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Structure","type":"text"}]},{"type":"paragraph","content":[{"text":"The following directory structure should be created for being used when running the collector:","type":"text"}]},{"type":"codeBlock","content":[{"text":"\n└── devo-collectors/\n └── /\n ├── certs/\n │ ├── chain.crt\n │ ├── .key\n │ └── .crt\n ├── state/\n └── config/ \n └── config.yaml ","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Replace ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" with the proper value.","type":"text"}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Devo credentials","type":"text"}]},{"type":"paragraph","content":[{"text":"In Devo, go to ","type":"text"},{"text":"Administration → Credentials → X.509 Certificates","type":"text","marks":[{"type":"strong"}]},{"text":", download the ","type":"text"},{"text":"Certificate","type":"text","marks":[{"type":"strong"}]},{"text":", ","type":"text"},{"text":"Private key","type":"text","marks":[{"type":"strong"}]},{"text":" and ","type":"text"},{"text":"Chain CA","type":"text","marks":[{"type":"strong"}]},{"text":" and save them in ","type":"text"},{"text":"/certs/","type":"text","marks":[{"type":"code"}]},{"text":". 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period.","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"This parameter can be removed or commented.","type":"text"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"period_value","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"str","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Optional","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"A period expression: 30m, 1h, 12h, 1d…","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"For each request limitter, this parameter indicates the period in which the number_of_requests_value number is accumulated until it reaches the specified maximum value.","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"This parameter can be removed or commented.","type":"text"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"request_period_in_seconds_value","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"int","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Optional","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Minimum value:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"1 for audit and incidents services.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"3600 for birds and tokens services.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Maximum value: 604800.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Period in seconds used between each data pulling. This value will overwrite the default value (300 seconds).","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"This parameter can be removed or commented.","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Download the Docker image","type":"text"}]},{"type":"paragraph","content":[{"text":"The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"94785be3-54fc-4266-9d73-deee265f1451"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[363.0]},"content":[{"type":"paragraph","content":[{"text":"Collector Docker image","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[363.0]},"content":[{"type":"paragraph","content":[{"text":"SHA-256 hash","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[363.0]},"content":[{"type":"paragraph","content":[{"text":"collector-thinkst_canary_collector_if-docker-image-1.2.0","type":"text","marks":[{"type":"link","attrs":{"href":"https://drive.google.com/file/d/13qOb78sm1EHAqcFhgZ4sL6-vRfiubLZ2/view?usp=drive_link"}}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[363.0]},"content":[{"type":"paragraph","content":[{"text":"154b8c5b60e397b7b801c7f1063f5fd3810e5c19e8860951687b12317a8ae981","type":"text","marks":[{"type":"code"}]}]}]}]}]},{"type":"paragraph","content":[{"text":"Use the following command to add the Docker image to the system:","type":"text"}]},{"type":"codeBlock","content":[{"text":"gunzip -c -.tgz | docker load","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" with a proper value.","type":"text"}]}]},{"type":"paragraph","content":[{"text":"The Docker image can be deployed on the following services:","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Docker","type":"text"}]},{"type":"paragraph","content":[{"text":"Execute the following command on the root directory ","type":"text"},{"text":"/devo-collectors//","type":"text","marks":[{"type":"code"}]}]},{"type":"codeBlock","content":[{"text":"docker run \n--name collector- \n--volume $PWD/certs:/devo-collector/certs \n--volume $PWD/config:/devo-collector/config \n--volume $PWD/state:/devo-collector/state \n--env CONFIG_FILE=config.yaml \n--rm \n--interactive \n--tty \n:","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Replace ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":", ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" with the proper values.","type":"text"}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Docker Compose","type":"text"}]},{"type":"paragraph","content":[{"text":"The following Docker Compose file can be used to execute the Docker container. It must be created in the ","type":"text"},{"text":"/devo-collectors//","type":"text","marks":[{"type":"code"}]},{"text":" directory.","type":"text"}]},{"type":"codeBlock","content":[{"text":"version: '3'\nservices:\n collector-:\n image: :${IMAGE_VERSION:-latest}\n container_name: collector-\n volumes:\n - ./certs:/devo-collector/certs\n - ./config:/devo-collector/config\n - ./credentials:/devo-collector/credentials\n - ./state:/devo-collector/state\n environment:\n - CONFIG_FILE=${CONFIG_FILE:-config.yaml}","type":"text"}]},{"type":"paragraph","content":[{"text":"To run the container using docker-compose, execute the following command from the ","type":"text"},{"text":"/devo-collectors//","type":"text","marks":[{"type":"code"}]},{"text":" directory:","type":"text"}]},{"type":"codeBlock","content":[{"text":"IMAGE_VERSION= docker-compose up -d","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Replace ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":", ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" with the proper values.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Collector services detail","type":"text"}]},{"type":"paragraph","content":[{"text":"This section is intended to explain how to proceed with specific actions for services.","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Events service","type":"text"}]},{"type":"expand","attrs":{"title":"Verify data collection"},"content":[{"type":"heading","attrs":{"level":4},"content":[{"text":"Internal services’ implementation","type":"text"}]},{"type":"paragraph","content":[{"text":"In the table below we can see an overview of how each service was implemented:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"d6de0283-be63-45f8-9d76-850c8ed70fe5"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1,"colwidth":[230.0]},"content":[{"type":"paragraph","content":[{"text":"Service name","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1,"colwidth":[500.0]},"content":[{"type":"paragraph","content":[{"text":"Implementation details","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[230.0]},"content":[{"type":"paragraph","content":[{"text":"birds","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[500.0]},"content":[{"type":"paragraph","content":[{"text":"This service obtains the full list of birds (devices) and sends all the retrieved events in Devo in a “snapshot” fashion. This is the reason we limit the maximum frequency of this service to at least one hour.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[230.0]},"content":[{"type":"paragraph","content":[{"text":"audit_trail_log","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[500.0]},"content":[{"type":"paragraph","content":[{"text":"This service uses an endpoint that allows filtering by the start and end date (up to the day), but it does not offer a sorting mechanism. To circumvent this limitation and send all the events in an ordered fashion, we do the following:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Establish a range of days between the date_from parameter and the day before the current one to chonologically fetch the logs day by day.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"All the logs from one single day are sorted before these are sent to Devo.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"We keep track of the last “visited day” whose logs were fetched and sent.","type":"text"}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"We obtain the logs for the current day, filtering out those that were already obtained.","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"We keep track of the last fetched and sent log to only send consequent ones.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Once the day finishes, it will be treated as in the previous step.","type":"text"}]}]}]}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[230.0]},"content":[{"type":"paragraph","content":[{"text":"incidents","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[500.0]},"content":[{"type":"paragraph","content":[{"text":"The endpoint that this service uses, instead of allowing to filter by dates, uses a numeric ID that facilitates following the sequence of events ingested. The service starts from the beginning of the sequence until the last updated ID (included in every response). During the first pulling execution, however, we filter out those events that are previous to the ","type":"text"},{"text":"datetime_from","type":"text","marks":[{"type":"code"}]},{"text":" (timezone-aware) parameter.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[230.0]},"content":[{"type":"paragraph","content":[{"text":"tokens","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[500.0]},"content":[{"type":"paragraph","content":[{"text":"This service obtains a paginated list of tokens and sends all the retrieved events in Devo in a “snapshot” fashion. This is the reason we limit the maximum frequency of this service to at least one hour.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Setup output","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful run has the following output messages for the setup module:","type":"text"}]},{"type":"codeBlock","content":[{"text":"INFO MainThread -> [SETUP] ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) - Starting thread\nINFO ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) -> Puller Setup Started\nINFO ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) -> We do not have a token. Getting a new one from the server.\nINFO ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) -> Attempting to get OAuth2 token from ThreatQuotient server....\nINFO ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) -> Attempting to get from client_id ThreatQuotient server....\nINFO ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) -> Successfully received a client_id token from (...)/assets/js/config.js\nINFO ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) -> Successfully received JWT token from (...) which expires in 3599 seconds\nINFO ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) -> Puller Setup Terminated\nINFO ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) -> Setup for module \"ThreatQuotientDataPuller\" has been successfully executed","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Puller output","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful initial run has the following output messages for the puller module:","type":"text"}]},{"type":"codeBlock","content":[{"text":"2023-08-03T11:01:04.307 WARNING InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Waiting until setup will be executed\n2023-08-03T11:01:06.318 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) Starting the execution of pre_pull()\n2023-08-03T11:01:06.319 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Reading persisted data\n2023-08-03T11:01:06.324 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Data retrieved from the persistence: None\n2023-08-03T11:01:06.324 WARNING InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Persistence will be overridden due to the retrieved state is empty\n2023-08-03T11:01:06.325 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Running the persistence upgrade steps\n2023-08-03T11:01:06.325 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Running the persistence corrections steps\n2023-08-03T11:01:06.325 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Running the persistence corrections steps\n2023-08-03T11:01:06.326 WARNING InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Some changes have been detected and the persistence needs to be updated. Previous content: None. New content: {'max_updated_id': 0, 'max_time': None, 'datetime_from_config': '2023-04-01 12:00:00 UTC+0000'}\n2023-08-03T11:01:06.332 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Updating the persistence\n2023-08-03T11:01:06.335 WARNING InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Persistence has been updated successfully\n2023-08-03T11:01:06.335 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) Finalizing the execution of pre_pull()\n2023-08-03T11:01:06.336 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Starting data collection every 60 seconds\n2023-08-03T11:01:06.337 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Pull Started\n2023-08-03T11:01:10.055 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1691053266318):Number of requests made: 1; Number of events received: 50; Number of duplicated events filtered out: 37; Number of events generated and sent: 13; Average of events per second: 3.497.\n2023-08-03T11:01:24.968 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1691053266318):Number of requests made: 2; Number of events received: 100; Number of duplicated events filtered out: 87; Number of events generated and sent: 13; Average of events per second: 0.698.\n2023-08-03T11:01:25.531 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1691053266318):Number of requests made: 3; Number of events received: 105; Number of duplicated events filtered out: 92; Number of events generated and sent: 13; Average of events per second: 0.677.\n2023-08-03T11:01:25.533 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1691053266318):Number of requests made: 3; Number of events received: 105; Number of duplicated events filtered out: 92; Number of events generated and sent: 13; Average of events per second: 0.677.\n2023-08-03T11:01:25.534 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1691053266318):Number of requests made: 3; Number of events received: 105; Number of duplicated events filtered out: 92; Number of events generated and sent: 13; Average of events per second: 0.677.\n2023-08-03T11:01:25.534 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> The data is up to date!\n2023-08-03T11:01:25.535 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Data collection completed. Elapsed time: 19.217 seconds. Waiting for 40.783 second(s) until the next one\n2023-08-03T11:02:06.322 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Pull Started\n2023-08-03T11:02:06.551 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1691053326321):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.\n2023-08-03T11:02:06.558 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1691053326321):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.\n2023-08-03T11:02:06.560 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1691053326321):Number of requests made: 1; Number of events received: 0; Number of duplicated events filtered out: 0; Number of events generated and sent: 0; Average of events per second: 0.000.\n2023-08-03T11:02:06.561 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> The data is up to date!\n2023-08-03T11:02:06.561 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents,predefined) -> Data collection completed. Elapsed time: 0.240 seconds. Waiting for 59.760 second(s) until the next one","type":"text"}]},{"type":"paragraph","content":[{"text":"After a successful collector’s execution (that is, no error logs found), you will see the following log message:","type":"text"}]},{"type":"codeBlock","content":[{"text":"2023-03-30T16:36:45.759 INFO InputProcess::ThinkstCanaryIncidentPuller(thinkst,12345,incidents_puller,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1680174320435):Number of requests made: 2; Number of events received: 91; Number of duplicated events filtered out: 0; Number of events generated and sent: 91; Average of events per second: 1.067.","type":"text"}]}]},{"type":"expand","attrs":{"title":"Restart the persistence"},"content":[{"type":"paragraph","content":[{"text":"This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:","type":"text"}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Edit the configuration file.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Change the value of the ","type":"text"},{"text":"date_from","type":"text","marks":[{"type":"code"}]},{"text":"/","type":"text"},{"text":"datetime_from","type":"text","marks":[{"type":"code"}]},{"text":" parameter to a different one.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Save the changes.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Restart the collector.","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"The collector will detect this change and will restart the persistence using the parameters of the configuration file. Note that this persistence reset only works for the ","type":"text"},{"text":"audit_trail_log","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"incidents","type":"text","marks":[{"type":"code"}]},{"text":" services (","type":"text"},{"text":"birds","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"tokens","type":"text","marks":[{"type":"code"}]},{"text":" are \"snapshot\" services, without state).","type":"text"}]}]},{"type":"expand","attrs":{"title":"Troubleshooting"},"content":[{"type":"paragraph","content":[{"text":"This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"57fb72e0-401b-40fd-9dbc-4f639d2f1985"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Error Type","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Error Id","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Error Message","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Cause","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"background":"#f4f5f7","rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Solution","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"InitVariableError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"10","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Ping endpoint not found in module globals in collector_definitons.yaml","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"There is an internal error with the collector.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Please, contact Devo support.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"InitVariableError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"11","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"datetime_format not found in module globals for service: {service_name}","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"There is an internal error with the collector.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Please, contact Devo support.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"InitVariableError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"12","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Start date from config: {start_date} is greater than current date for service: {service_name}","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"The value provided in date_from/datetime_from parameters is a future date.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Please provide a date/datetime that is before the current date. Note that the datetime_from parameter in the incidents service is timezone-aware.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"InitVariableError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"13","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"date_format not found in module globals for service: {self.service_name}","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"There is an internal error with the collector.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Please, contact Devo support.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"308","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Auth token expired. Confirm from Thinkst Canary that the token is still valid.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Auth token expired. Confirm from Thinkst Canary that the token is still valid.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Login to canary console and confirm if you are using the correct auth token.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"311, 312, 313, 320, 321","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph"}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1},"content":[{"type":"paragraph","content":[{"text":"Follow the instructions in the error message","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Collector operations","type":"text"}]},{"type":"paragraph","content":[{"text":"This section is intended to explain how to proceed with specific operations of this collector.","type":"text"}]},{"type":"expand","attrs":{"title":"Verify collector operations"},"content":[{"type":"heading","attrs":{"level":3},"content":[{"text":"Initialization","type":"text"}]},{"type":"paragraph","content":[{"text":"The initialization module is in charge of setup and running the input (pulling logic) and output (delivering logic) services and validating the given configuration.","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful run has the following output messages for the initializer module:","type":"text"}]},{"type":"codeBlock","content":[{"text":"2023-01-10T15:22:57.146 INFO MainProcess::MainThread -> Loading configuration using the following files: {\"full_config\": \"config-josemi-test-local.yaml\", \"job_config_loc\": null, \"collector_config_loc\": null}\n2023-01-10T15:22:57.146 INFO MainProcess::MainThread -> Using the default location for \"job_config_loc\" file: \"/etc/devo/job/job_config.json\"\n2023-01-10T15:22:57.147 INFO MainProcess::MainThread -> \"\\etc\\devo\\job\" does not exists\n2023-01-10T15:22:57.147 INFO MainProcess::MainThread -> Using the default location for \"collector_config_loc\" file: \"/etc/devo/collector/collector_config.json\"\n2023-01-10T15:22:57.148 INFO MainProcess::MainThread -> \"\\etc\\devo\\collector\" does not exists\n2023-01-10T15:22:57.148 INFO MainProcess::MainThread -> Results of validation of config files parameters: {\"config\": \"C:\\git\\collectors2\\devo-collector-trend-micro-vision-one\\config\\config-josemi-test-local.yaml\", \"config_validated\": True, \"job_config_loc\": \"/etc/devo/job/job_config.json\", \"job_config_loc_default\": True, \"job_config_loc_validated\": False, \"collector_config_loc\": \"/etc/devo/collector/collector_config.json\", \"collector_config_loc_default\": True, \"collector_config_loc_validated\": False}\n2023-01-10T15:22:57.171 WARNING MainProcess::MainThread -> [WARNING] Illegal global setting has been ignored -> multiprocessing: False","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Events delivery and Devo ingestion","type":"text"}]},{"type":"paragraph","content":[{"text":"The event delivery module is in charge of receiving the events from the internal queues where all events are injected by the pullers and delivering them using the selected compatible delivery method.","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful run has the following output messages for the initializer module:","type":"text"}]},{"type":"codeBlock","content":[{"text":"2023-01-10T15:23:00.788 INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread\n2023-01-10T15:23:00.789 INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)\n2023-01-10T15:23:00.790 INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread\n2023-01-10T15:23:00.842 INFO OutputProcess::MainThread -> global_status: {\"output_process\": {\"process_id\": 18804, \"process_status\": \"running\", \"thread_counter\": 21, \"thread_names\": [\"MainThread\", \"pydevd.Writer\", \"pydevd.Reader\", \"pydevd.CommandThread\", \"pydevd.CheckAliveThread\", \"DevoSender(standard_senders,devo_sender_0)\", \"DevoSenderManagerMonitor(standard_senders,devo_1)\", \"DevoSenderManager(standard_senders,manager,devo_1)\", \"OutputStandardConsumer(standard_senders_consumer_0)\", ","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"By default, these information traces will be displayed every 10 minutes.","type":"text"}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Sender services","type":"text"}]},{"type":"paragraph","content":[{"text":"The Integrations Factory Collector SDK has 3 different senders services depending on the event type to delivery (","type":"text"},{"text":"internal","type":"text","marks":[{"type":"code"}]},{"text":", ","type":"text"},{"text":"standard","type":"text","marks":[{"type":"code"}]},{"text":", and ","type":"text"},{"text":"lookup","type":"text","marks":[{"type":"code"}]},{"text":"). This collector uses the following Sender Services:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"6bd704ef-0e1e-4407-992c-002264d15132"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"background":"var(--ds-background-neutral, #F4F5F7)","rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Sender services","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"background":"var(--ds-background-neutral, #F4F5F7)","rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"internal_senders","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"In charge of delivering internal metrics to Devo such as logging traces or metrics.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"standard_senders","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"In charge of delivering pulled events to Devo.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Sender statistics","type":"text"}]},{"type":"paragraph","content":[{"text":"Each service displays its own performance statistics that allow checking how many events have been delivered to Devo by type:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"b4ce6589-85aa-4583-b31b-545216de40ff"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"background":"var(--ds-background-neutral, #F4F5F7)","rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Logging trace","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"background":"var(--ds-background-neutral, #F4F5F7)","rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Number of available senders: 1","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Displays the number of concurrent senders available for the given Sender Service.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"sender manager internal queue size: 0","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Displays the items available in the internal sender queue.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Standard - Total number of messages sent: 57, messages sent since \"2023-01-10 16:09:16.116750+00:00\": 0 (elapsed 0.000 seconds","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[365.0]},"content":[{"type":"paragraph","content":[{"text":"Displays the number of events from the last time and following the given example, the following conclusions can be obtained:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"44 events were sent to Devo since the collector started.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The last checkpoint timestamp was ","type":"text"},{"text":"2023-01-10 16:09:16.116750+00:00","type":"text","marks":[{"type":"code"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"21 events where sent to Devo between the last UTC checkpoint and now.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Those 21 events required ","type":"text"},{"text":"0.007 seconds","type":"text","marks":[{"type":"code"}]},{"text":" to be delivered.","type":"text"}]}]}]}]}]}]}]},{"type":"expand","attrs":{"title":"Check memory usage"},"content":[{"type":"paragraph","content":[{"text":"To check the memory usage of this collector, look for the following log records in the collector which are displayed every 5 minutes by default, always after running the memory-free process.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The used memory is displayed by running processes and the sum of both values will give the total used memory for the collector.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The global pressure of the available memory is displayed in the ","type":"text"},{"text":"global","type":"text","marks":[{"type":"code"}]},{"text":" value.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"All metrics (Global, RSS, VMS) include the value before freeing and after ","type":"text"},{"text":"previous -> after freeing memory","type":"text","marks":[{"type":"code"}]}]}]}]},{"type":"codeBlock","content":[{"text":"INFO InputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(34.50MiB -> 34.08MiB), VMS(410.52MiB -> 410.02MiB)\nINFO OutputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(28.41MiB -> 28.41MiB), VMS(705.28MiB -> 705.28MiB)","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"Differences between ","type":"text"},{"text":"RSS","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"VMS","type":"text","marks":[{"type":"code"}]},{"text":" memory usage:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"RSS","type":"text","marks":[{"type":"code"}]},{"text":" is the Resident Set Size, which is the actual physical memory the process is using","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"VMS","type":"text","marks":[{"type":"code"}]},{"text":" is the Virtual Memory Size which is the virtual memory that process is using","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Change log","type":"text"}]},{"type":"table","attrs":{"layout":"default","width":760.0,"localId":"ffe42a46-4f35-4aec-b7a9-e5bb47d1fad6"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"background":"var(--ds-background-neutral, #F4F5F7)","rowspan":1,"colwidth":[190.0]},"content":[{"type":"paragraph","content":[{"text":"Release","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"background":"var(--ds-background-neutral, #F4F5F7)","rowspan":1,"colwidth":[190.0]},"content":[{"type":"paragraph","content":[{"text":"Released on","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"background":"var(--ds-background-neutral, #F4F5F7)","rowspan":1,"colwidth":[190.0]},"content":[{"type":"paragraph","content":[{"text":"Release type","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"background":"var(--ds-background-neutral, 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