PagerDuty is an operations performance platform delivering visibility and actionable intelligence across the entire incident lifecycle.

Connect PagerDuty with Devo SOAR

1. Navigate to Automations > Integrations.

2. Search for PagerDuty.

3. Click Details, then the + icon. Enter the required information in the following fields.

4. Label: Enter a connection name.

5. Reference Values: Define variables here to templatize integration connections and actions. For example, you can use https://www.{{hostname}}.com where, hostname is a variable defined in this input. For more information on how to add data, see 'Add Data' Input Type for Integrations.

6. Verify SSL: Select option to verify connecting server's SSL certificate (Default is Verify SSL Certificate).

7. Remote Agent: Run this integration using the Devo SOAR Remote Agent.

8. API Token: All PagerDuty REST APIs require authentication. In order to make successful requests to the API, you must provide a valid form of authorization.

9. Generic API Integration Key: The GUID of one of your "Generic API" services. This is the "Integration Key" listed on a Generic API's service detail page.

10. API V2 Integration Key: The GUID of one of your Events API V2 integrations. This is the "Integration Key" listed on the Events API V2 integration's detail page.

11. After you've entered all the details, click Connect.

Actions for PagerDuty

Trigger Incident

Automatically trigger a PagerDuty incident.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Trigger Incident V2

Automatically trigger a PagerDuty incident (V2).

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Release Notes

• v3.0.0 - Updated architecture to support IO via filesystem

• v2.0.7 - Added documentation link in the automation library.