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Twilio

Twilio allows software developers to programmatically make and receive phone calls and send and receive text messages using its web service APIs.

Connect Twilio with Devo SOAR

  1. Navigate to Automations > Integrations.

  2. Search for Twilio.

  3. Click Details, then the + icon. Enter the required information in the following fields.

  4. Label: Enter a connection name.

  5. Reference Values: Define variables here to templatize integration connections and actions. For example, you can use https://www.{{hostname}}.com where, hostname is a variable defined in this input. For more information on how to add data, see 'Add Data' Input Type for Integrations.

  6. Verify SSL: Select option to verify connecting server's SSL certificate (Default is Verify SSL Certificate).

  7. Remote Agent: Run this integration using the Devo SOAR Remote Agent.

  8. Account SID: SID for a Twilio account.

  9. Auth Token: Auth Token for a Twilio account.

  10. Originating Phone Number: Phone number for a Twilio account.

  11. After you've entered all the details, click Connect.

Actions for Twilio

Send SMS

Sends a text message with a user-defined message to a phone number.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input Name

Description

Required

Input Name

Description

Required

Phone_to

Column name from the parent table to lookup value for.

Required

Message Column

Message to be sent to the phone number.

Required

Read SMS

Reads a received SMS message from a specified phone number.

Input Field

Choose a connection that you have previously created and then fill in the necessary information in the following input fields to complete the connection.

Input Name

Description

Required

Input Name

Description

Required

Column containing the phone number

Column name from the parent table to lookup value for.

Required

Column containing the SMS sent time

Time that SMS was sent.

Required

Release Notes

  • v3.0.0 - Updated architecture to support IO via filesystem

  • v2.0.7 - Added documentation link in the automation library.