SMTP connections

[ 1 To set up the SMTP Server Connections: ] [ 2 To maintain the SMTP Server Connections: ]

Devo SOAR simplifies the configuration by providing preconfigured options for popular SMTP email servers.

To set up the SMTP Server Connections:

Navigate to Settings > Advanced Settings on the left navigation.
Choose SMTP Connections tab and click New.

Select one of the following Server Type:
Gmail: Predefined values will be automatically set for SMTP Server Address as smtp.gmail.com, SMTP Port as 587, and Encryption is set as TLS.
** Office 365**: Predefined values will be automatically set for SMTP Server Address as smtp.office365.com, SMTP Port as 587, and Encryption is set as TLS.

👍 Recommendation

Maintain the predefined settings encryption type (TLS for port 587, and SSL for port 465) and the respective SMTP Server Address as-is while you use the Gmail or ** Office 365** server types.

Custom: This option allows you to configure your own SMTP server settings.
Use the Enable Authentication toggle option to enable or disable the authentication.
Select None in Encryption drop-down to deactivate the encryption.
Name your SMTP connection with a unique identifier.
Enter the Email ID or the domain associated with the SMTP server that is to be listed as "From" on the email notifications.
Create a new Username and Password
Click Save.

To maintain the SMTP Server Connections:

To Edit/Update the SMTP connections from the existing list, hover and click the respective Name of the SMTP Connection.
To make an SMTP Connection default, click the respective three-dot icon (mid-line ellipsis) and select Make Default.
To delete an SMTP Connection, click the respective three-dot icon (mid-line ellipsis) and select Delete.

On the list of SMTP Connections, the Email ID from which the notifications will be generated has been assigned with a sign D against the Name.