To start working with the Devo Platform, you need a validated account and a domain to access. You can contact the Devo customer success team for information about membership or to request a demo.
There is a special type of account called a multitenant account, designed for companies to provide their services using environments based on the Devo Platform and to give their users access to the so-called multitenant accounts. Contact the Devo support team for more information about multitenant accounts.
Domains aim to enable access to different subsets of the data within your organization and include only a specific set of users. You can have access to more than one domain and have different permissions and access to different information in each of them. Users with the required permissions can invite new users to join a domain. Go to Managing users to learn how to add new users to your domain.
To get a personalized introduction to Devo and to get up to speed, we recommend that you first request a live demo.
Create a Devo account
Contact us to get information about the different membership plans and start using Devo.
Companies willing to use multitenant accounts need to contact the Devo support team. They will be sent a special Devo URL, where they can create new accounts and log in to the application in the same way as for common accounts. The only difference is that you must enter an invitation code provided by Devo, and select a plan amongst those available.
Under the login and password fields, there is an I forgot my password link. It may be used up to 10 times, after which the user will be presented with the message “Too many password change attempts. Please contact support@devo.com“.
Your Devo password must contain a minimum of 8 characters, of which there must be 6 distinct characters, and one of the following:
1 lowercase + 1 uppercase + 1 number
OR1 lowercase or 1 uppercase + 1 special character
Log in to your Devo domain
Once you have registered, you can log in to the application following the steps below:
Access the Devo URL that corresponds to your region. You can also access it via the Devo website or here in the documentation top bar by selecting the Log In option and then the appropriate Devo region.
Region | Devo URL |
|---|---|
USA | |
Europe | |
Spain | |
Canada | |
Asia-Pacific (APAC) |
Enter your account credentials (email and password) and click Log in.
If you only have a single domain associated with your account, you will be automatically logged in. If your account has several domains, you will be prompted to select the required one.
After logging in, you will see the name of the domain you are logged in to, your user name, and your role in the upper area of the navigation pane.
Users may have access to multiple domains and have different roles and permissions in each of them. Learn more about roles here.
Access your user information
Provided you have the User profile permission, you can access your user information. Simply click on your name or profile picture in the navigation pane to access it. Here you can find two tabs:
User information: in this tab you can change your name, password, and phone number, as well as add a profile picture using Gravatar. You can also see the roles assigned to you but, even if you are an admin yourself, you cannot change them (only an admin other than yourself can change the roles assigned to you). When you make any changes, make sure to click Save changes to apply them.
Access details: In this tab you can see the permissions and resources associated with your assigned roles and examine their details to know the actions you can perform (use the search box to find a specific permission or resource). To modify the permissions of a role you need to have the relevant permission and access the role management area.
If you have the relevant permission, you can also access the users area to manage other users.
