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Overview

Symantec Endpoint Protection, developed by Broadcom Inc., is a security software suite that consists of anti-malware, intrusion prevention and firewall features for server and desktop computers.

Devo collector features

Feature

Details

Allow parallel downloading (multipod)

not allowed

Running environments

collector server

Populated Devo events

table

Flattening preprocessing

no

Data sources

Data source

Description

API endpoint

Collector service name

Devo table

Available from release

All

Get all scanned email

/all

all_emails

mail.symantec.email_security_cloud.all_email

v1.0.0

Threat isolation

Get all the Isolation feature

/isolation

isolation

mail.symantec.email_security_cloud.isolation

v1.0.0

Malware

Get all the Malware containing email

/malware

malware

mail.symantec.email_security_cloud.malware

v1.0.0

clicktime

Get all the Click-time

/clicktime

clicktime

mail.symantec.email_security_cloud.clicktime

v1.0.0

Anti-spam

Get all email as spam, and action taken

/spam

anti_spam

mail.symantec.email_security_cloud.anti_spam

v1.0.0

Email Threat Analytics

Get all emails blocked by Anti-Malware service

/ec_reports

email_threat

mail.symantec.email_security_cloud.ec_report

v1.0.0

Email delivery data

Get all the describes both inbound and outbound email delivery

/delivery

email_delivery

mail.symantec.email_security_cloud.email_delivery

v1.0.0

For more information on how the events are parsed, visit our page.

Flattening preprocessing

Data source

Collector service

Optional

Flattening details

All

all_emails

yes

not required

Threat isolation

isolation

yes

not required

Malware

malware

yes

not required

clicktime

clicktime

yes

not required

Anti-spam

anti_spam

yes

not required

Email Threat Analytics

email_threat

yes

not required

Email delivery data

email_delivery

yes

not required

Vendor setup

-

Minimum configuration required for basic pulling

Although this collector supports advanced configuration, the fields required to retrieve data with basic configuration are defined below.

This minimum configuration refers exclusively to those specific parameters of this integration. There are more required parameters related to the generic behavior of the collector. Check setting sections for details.

Setting

Details

username

The username for Symantec Email Security Cloud API

password

The password for Symantec Email Security Cloud API

base_url

The Base Url for Symantec Email Security Cloud API . (Ex: https://<Symantec_base_url>)

reset_url

The Reset Url for Symantec Email Security Cloud API. (Ex: https://<Symantec_base_url>/reset?2024-07-16T10:00:00Z)

Run the collector

Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (Cloud collector), or deploy and host the collector in your own machine using a Docker image (On-premise collector).

Collector services detail

This section is intended to explain how to proceed with specific actions for services.

This collector can only make 30 requests per hour for each service.

Malware

 Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

2024-07-19T15:30:22.555    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,malware,predefined) - Starting thread
2024-07-19T15:30:22.555    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSender;internal_senders;devo_sender_0.json.gz
2024-07-19T15:30:22.555 WARNING InputProcess::SymantecBasePuller(symantec,123123,malware,predefined) -> Waiting until setup will be executed
2024-07-19T15:30:22.556    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-19T15:30:22.556    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/4ff7b345dc444ac050cf75f93e5dcb3b"
2024-07-19T15:30:22.556    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/OutputInternalConsumer;internal_senders;0.json.gz
2024-07-19T15:30:22.557    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-19T15:30:22.557    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/10dd360c86621afd5a28a029a0dddcf6"
2024-07-19T15:30:22.557    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2024-07-19T15:30:22.557    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-19T15:30:22.557    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
2024-07-19T15:30:22.557    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-19T15:30:22.558    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-19T15:30:22.558    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2024-07-19T15:30:22.558    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-19T15:30:22.558    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-19T15:30:22.558    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-19T15:30:22.559    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> Starting thread
2024-07-19T15:30:22.559    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-19T15:30:22.559    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-19T15:30:22.559    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2024-07-19T15:30:22.559    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-19T15:30:22.559    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> Starting thread
2024-07-19T15:30:22.559    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-19T15:30:22.559    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-19T15:30:22.559    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-19T15:30:22.560    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-19T15:30:22.560    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-19T15:30:22.560    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-19T15:30:22.568    INFO InputProcess::MainThread -> [GC] global: 26.4% -> 26.5%, process: RSS(42.12MiB -> 42.12MiB), VMS(496.55MiB -> 496.55MiB)
2024-07-19T15:30:22.574    INFO OutputProcess::MainThread -> [GC] global: 26.5% -> 26.5%, process: RSS(42.97MiB -> 43.47MiB), VMS(929.05MiB -> 929.05MiB)
2024-07-19T15:30:23.075    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/chain.crt", "cert_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.crt", "key_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "127870209828560"
2024-07-19T15:30:23.075    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-19T15:30:24.060    INFO InputProcess::SymantecBasePullerSetup(unknown,symantec#123123,malware,#predefined) -> Setup for module <SymantecBasePuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Note that the PrePull action is executed only one time before the first run of the Pull action.

2024-07-19T15:30:24.564    INFO InputProcess::SymantecBasePuller(symantec,123123,malware,,predefined) -> Pull Started
2024-07-19T15:30:24.565    INFO InputProcess::SymantecBasePuller(symantec,123123,malware,,predefined) -> Fetching data From : 2024-07-16T10:00:00Z to the current date
2024-07-19T15:30:27.075    INFO InputProcess::SymantecBasePuller(symantec,123123,malware,,predefined) -> Sent 87 malware events to Devo.
2024-07-19T15:30:27.075    INFO InputProcess::SymantecBasePuller(symantec,123123,malware,,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1721383224558):Number of requests made: 1; Number of events received: 87; Number of duplicated events filtered out: 0; Number of events generated and sent: 87; Average of events per second: 34.643.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

2024-07-19T15:30:28.452    INFO InputProcess::SymantecBasePuller(symantec,123123,malware,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1721383224558):Number of requests made: 2; Number of events received: 87; Number of duplicated events filtered out: 0; Number of events generated and sent: 87; Average of events per second: 22.375.

all_emails

 Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

2024-07-22T10:46:00.050    INFO InputProcess::MainThread -> SymantecBasePullerSetup(unknown,symantec#123123,all_emails#predefined) -> Starting thread
2024-07-22T10:46:00.050    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,all_emails,predefined) - Starting thread
2024-07-22T10:46:00.051    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSender;internal_senders;devo_sender_0.json.gz
2024-07-22T10:46:00.052    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T10:46:00.052    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/4ff7b345dc444ac050cf75f93e5dcb3b"
2024-07-22T10:46:00.052    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/OutputInternalConsumer;internal_senders;0.json.gz
2024-07-22T10:46:00.052 WARNING InputProcess::SymantecBasePuller(symantec,123123,all_emails,predefined) -> Waiting until setup will be executed
2024-07-22T10:46:00.053    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T10:46:00.053    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/10dd360c86621afd5a28a029a0dddcf6"
2024-07-22T10:46:00.053    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2024-07-22T10:46:00.053    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T10:46:00.053    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
2024-07-22T10:46:00.053    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T10:46:00.054    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T10:46:00.054    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2024-07-22T10:46:00.054    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T10:46:00.054    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> Starting thread
2024-07-22T10:46:00.055    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T10:46:00.055    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T10:46:00.055    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2024-07-22T10:46:00.056    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T10:46:00.056    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T10:46:00.056    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T10:46:00.057    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T10:46:00.057    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> Starting thread
2024-07-22T10:46:00.057    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T10:46:00.057    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T10:46:00.057    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T10:46:00.058    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T10:46:00.061    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T10:46:00.065    INFO InputProcess::MainThread -> [GC] global: 17.2% -> 17.2%, process: RSS(41.87MiB -> 41.99MiB), VMS(496.53MiB -> 496.53MiB)
2024-07-22T10:46:00.075    INFO OutputProcess::MainThread -> [GC] global: 17.2% -> 17.2%, process: RSS(42.22MiB -> 42.84MiB), VMS(929.05MiB -> 929.05MiB)
2024-07-22T10:46:01.448    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/chain.crt", "cert_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.crt", "key_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "127102554053168"
2024-07-22T10:46:01.448    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T10:46:06.653    INFO InputProcess::SymantecBasePullerSetup(unknown,symantec#123123,all_emails#predefined) -> Setup for module <SymantecBasePuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Note that the PrePull action is executed only one time before the first run of the Pull action.

2024-07-22T10:46:07.066    INFO InputProcess::SymantecBasePuller(symantec,123123,all_emails,predefined) -> Pull Started
2024-07-22T10:46:07.067    INFO InputProcess::SymantecBasePuller(symantec,123123,all_emails,predefined) -> Fetching data From : 2024-07-22T04:00:00Z to the current date
2024-07-22T10:46:11.069    INFO InputProcess::SymantecBasePuller(symantec,123123,all_emails,predefined) -> Sent 1000 all_emails events to Devo.
2024-07-22T10:46:11.069    INFO InputProcess::SymantecBasePuller(symantec,123123,all_emails,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1721625367060):Number of requests made: 2; Number of events received: 1000; Number of duplicated events filtered out: 0; Number of events generated and sent: 1000; Average of events per second: 249.803.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

2024-07-22T10:46:11.069    INFO InputProcess::SymantecBasePuller(symantec,123123,all_emails,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1721625367060):Number of requests made: 4; Number of events received: 3000; Number of duplicated events filtered out: 0; Number of events generated and sent: 3000; Average of events per second: 249.803.

anti_spam

 Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

2024-07-22T11:38:42.319    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,anti_spam,predefined) - Starting thread
2024-07-22T11:38:42.319 WARNING InputProcess::SymantecBasePuller(symantec,123123,anti_spam,predefined) -> Waiting until setup will be executed
2024-07-22T11:38:42.320    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSender;internal_senders;devo_sender_0.json.gz
2024-07-22T11:38:42.320    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:38:42.320    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/4ff7b345dc444ac050cf75f93e5dcb3b"
2024-07-22T11:38:42.321    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/OutputInternalConsumer;internal_senders;0.json.gz
2024-07-22T11:38:42.321    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:38:42.321    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/10dd360c86621afd5a28a029a0dddcf6"
2024-07-22T11:38:42.322    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2024-07-22T11:38:42.322    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:38:42.322    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
2024-07-22T11:38:42.322    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:38:42.322    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:38:42.322    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2024-07-22T11:38:42.323    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:38:42.323    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:38:42.323    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:38:42.323    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> Starting thread
2024-07-22T11:38:42.323    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:38:42.323    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:38:42.323    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2024-07-22T11:38:42.324    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:38:42.324    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:38:42.324    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:38:42.324    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> Starting thread
2024-07-22T11:38:42.324    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:38:42.324    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:38:42.324    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:38:42.326    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:38:42.332    INFO InputProcess::MainThread -> [GC] global: 26.7% -> 26.8%, process: RSS(41.87MiB -> 41.99MiB), VMS(496.53MiB -> 496.53MiB)
2024-07-22T11:38:42.338    INFO OutputProcess::MainThread -> [GC] global: 26.8% -> 26.8%, process: RSS(43.22MiB -> 43.59MiB), VMS(929.05MiB -> 929.05MiB)
2024-07-22T11:38:42.776    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/chain.crt", "cert_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.crt", "key_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "135970397056160"
2024-07-22T11:38:42.777    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:38:44.611    INFO InputProcess::SymantecBasePullerSetup(unknown,symantec#123123,anti_spam#predefined) -> Setup for module <SymantecBasePuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Note that the PrePull action is executed only one time before the first run of the Pull action.

2024-07-22T11:38:45.333    INFO InputProcess::SymantecBasePuller(symantec,123123,anti_spam,predefined) -> Pull Started
2024-07-22T11:38:45.334    INFO InputProcess::SymantecBasePuller(symantec,123123,anti_spam,predefined) -> Fetching data From : 2024-07-22T04:00:00Z to the current date
2024-07-22T11:39:19.437    INFO InputProcess::SymantecBasePuller(symantec,123123,anti_spam,predefined) -> Sent 1000 anti_spam events to Devo.
2024-07-22T11:39:19.437    INFO InputProcess::SymantecBasePuller(symantec,123123,anti_spam,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1721628525323):Number of requests made: 2; Number of events received: 1000; Number of duplicated events filtered out: 0; Number of events generated and sent: 1000; Average of events per second: 29.321.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

2024-07-22T11:40:00.186    INFO InputProcess::SymantecBasePuller(symantec,123123,anti_spam,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1721628525323):Number of requests made: 9; Number of events received: 5267; Number of duplicated events filtered out: 0; Number of events generated and sent: 5267; Average of events per second: 70.365.

email_threat

 Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

2024-07-22T11:41:55.652    INFO InputProcess::MainThread -> SymantecBasePullerSetup(unknown,symantec#123123,email_threat#predefined) -> Starting thread
2024-07-22T11:41:55.653    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,email_threat,predefined) - Starting thread
2024-07-22T11:41:55.653    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSender;internal_senders;devo_sender_0.json.gz
2024-07-22T11:41:55.654 WARNING InputProcess::SymantecBasePuller(symantec,123123,email_threat,predefined) -> Waiting until setup will be executed
2024-07-22T11:41:55.654    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:41:55.654    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/4ff7b345dc444ac050cf75f93e5dcb3b"
2024-07-22T11:41:55.654    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/OutputInternalConsumer;internal_senders;0.json.gz
2024-07-22T11:41:55.655    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:41:55.655    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/10dd360c86621afd5a28a029a0dddcf6"
2024-07-22T11:41:55.655    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2024-07-22T11:41:55.655    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:41:55.655    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
2024-07-22T11:41:55.656    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:41:55.656    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:41:55.656    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:41:55.656    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2024-07-22T11:41:55.656    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:41:55.656    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> Starting thread
2024-07-22T11:41:55.656    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:41:55.657    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:41:55.657    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:41:55.657    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2024-07-22T11:41:55.657    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:41:55.657    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:41:55.657    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> Starting thread
2024-07-22T11:41:55.657    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:41:55.657    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:41:55.657    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:41:55.658    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:41:55.658    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:41:55.664    INFO InputProcess::MainThread -> [GC] global: 26.5% -> 26.6%, process: RSS(42.00MiB -> 42.12MiB), VMS(496.53MiB -> 496.53MiB)
2024-07-22T11:41:55.670    INFO OutputProcess::MainThread -> [GC] global: 26.5% -> 26.6%, process: RSS(42.22MiB -> 43.22MiB), VMS(929.05MiB -> 929.05MiB)
2024-07-22T11:41:56.219    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/chain.crt", "cert_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.crt", "key_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "140077869205584"
2024-07-22T11:41:56.220    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:41:57.000    INFO InputProcess::SymantecBasePullerSetup(unknown,symantec#123123,email_threat#predefined) -> Setup for module <SymantecBasePuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Note that the PrePull action is executed only one time before the first run of the Pull action.

2024-07-22T11:41:57.662    INFO InputProcess::SymantecBasePuller(symantec,123123,email_threat,predefined) -> Pull Started
2024-07-22T11:41:57.663    INFO InputProcess::SymantecBasePuller(symantec,123123,email_threat,predefined) -> Fetching data From : 2024-07-22T04:00:00Z to the current date
2024-07-22T11:42:01.778    INFO InputProcess::SymantecBasePuller(symantec,123123,email_threat,predefined) -> Sent 247 email_threat events to Devo.
2024-07-22T11:42:01.778    INFO InputProcess::SymantecBasePuller(symantec,123123,email_threat,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1721628717656):Number of requests made: 2; Number of events received: 247; Number of duplicated events filtered out: 0; Number of events generated and sent: 247; Average of events per second: 60.011.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

2024-07-22T11:42:03.174    INFO InputProcess::SymantecBasePuller(symantec,123123,email_threat,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1721628717656):Number of requests made: 3; Number of events received: 247; Number of duplicated events filtered out: 0; Number of events generated and sent: 247; Average of events per second: 44.817.

email_delivery

 Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

2024-07-22T11:44:06.320    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,email_delivery,predefined) - Starting thread
2024-07-22T11:44:06.321    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/OutputInternalConsumer;internal_senders;0.json.gz
2024-07-22T11:44:06.321    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:44:06.321    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/10dd360c86621afd5a28a029a0dddcf6"
2024-07-22T11:44:06.321 WARNING InputProcess::SymantecBasePuller(symantec,123123,email_delivery,predefined) -> Waiting until setup will be executed
2024-07-22T11:44:06.321    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2024-07-22T11:44:06.322    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:44:06.322    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
2024-07-22T11:44:06.322    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:44:06.322    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:44:06.322    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2024-07-22T11:44:06.322    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:44:06.322    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> Starting thread
2024-07-22T11:44:06.322    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:44:06.323    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:44:06.323    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:44:06.323    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:44:06.323    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2024-07-22T11:44:06.323    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:44:06.323    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:44:06.323    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:44:06.323    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> Starting thread
2024-07-22T11:44:06.324    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:44:06.324    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:44:06.324    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:44:06.326    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:44:06.334    INFO InputProcess::MainThread -> [GC] global: 26.5% -> 26.5%, process: RSS(41.87MiB -> 41.87MiB), VMS(496.53MiB -> 496.53MiB)
2024-07-22T11:44:06.339    INFO OutputProcess::MainThread -> [GC] global: 26.5% -> 26.5%, process: RSS(42.84MiB -> 43.34MiB), VMS(929.05MiB -> 929.05MiB)
2024-07-22T11:44:06.882    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/chain.crt", "cert_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.crt", "key_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "135456966012064"
2024-07-22T11:44:06.882    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:44:07.758    INFO InputProcess::SymantecBasePullerSetup(unknown,symantec#123123,email_delivery#predefined) -> Setup for module <SymantecBasePuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Note that the PrePull action is executed only one time before the first run of the Pull action.

2024-07-22T11:44:08.332    INFO InputProcess::SymantecBasePuller(symantec,123123,email_delivery,predefined) -> Pull Started
2024-07-22T11:44:08.333    INFO InputProcess::SymantecBasePuller(symantec,123123,email_delivery,predefined) -> Fetching data From : 2024-07-22T04:00:00Z to the current date
2024-07-22T11:44:11.590    INFO InputProcess::SymantecBasePuller(symantec,123123,email_delivery,predefined) -> Sent 1000 email_delivery events to Devo.
2024-07-22T11:44:11.590    INFO InputProcess::SymantecBasePuller(symantec,123123,email_delivery,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1721628848323):Number of requests made: 2; Number of events received: 1000; Number of duplicated events filtered out: 0; Number of events generated and sent: 1000; Average of events per second: 306.937.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

2024-07-22T11:45:34.457    INFO InputProcess::SymantecBasePuller(symantec,123123,email_delivery,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1721628848323):Number of requests made: 28; Number of events received: 27000; Number of duplicated events filtered out: 0; Number of events generated and sent: 27000; Average of events per second: 313.496.

clicktime

 Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

2024-07-22T11:46:56.063    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,clicktime,predefined) - Starting thread
2024-07-22T11:46:56.063    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/e784c94a6fe28de5937e50674407d82e"
2024-07-22T11:46:56.064 WARNING InputProcess::SymantecBasePuller(symantec,123123,clicktime,predefined) -> Waiting until setup will be executed
2024-07-22T11:46:56.064    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSender;internal_senders;devo_sender_0.json.gz
2024-07-22T11:46:56.065    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:46:56.065    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/4ff7b345dc444ac050cf75f93e5dcb3b"
2024-07-22T11:46:56.065    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/OutputInternalConsumer;internal_senders;0.json.gz
2024-07-22T11:46:56.066    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:46:56.066    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/10dd360c86621afd5a28a029a0dddcf6"
2024-07-22T11:46:56.066    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2024-07-22T11:46:56.066    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:46:56.066    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
2024-07-22T11:46:56.066    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:46:56.066    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:46:56.066    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2024-07-22T11:46:56.067    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:46:56.067    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:46:56.067    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> Starting thread
2024-07-22T11:46:56.067    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:46:56.067    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:46:56.068    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2024-07-22T11:46:56.068    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:46:56.068    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:46:56.068    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:46:56.068    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> Starting thread
2024-07-22T11:46:56.068    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:46:56.068    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:46:56.069    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:46:56.069    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:46:56.071    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:46:56.078    INFO InputProcess::MainThread -> [GC] global: 27.0% -> 27.0%, process: RSS(41.62MiB -> 41.62MiB), VMS(496.55MiB -> 496.55MiB)
2024-07-22T11:46:56.083    INFO OutputProcess::MainThread -> [GC] global: 27.0% -> 27.0%, process: RSS(42.97MiB -> 43.47MiB), VMS(929.05MiB -> 929.05MiB)
2024-07-22T11:46:56.580    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/chain.crt", "cert_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.crt", "key_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "129877148861632"
2024-07-22T11:46:56.580    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:46:57.664    INFO InputProcess::SymantecBasePullerSetup(unknown,symantec#123123,clicktime#predefined) -> Setup for module <SymantecBasePuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Note that the PrePull action is executed only one time before the first run of the Pull action.

2024-07-22T11:46:58.068    INFO InputProcess::SymantecBasePuller(symantec,123123,clicktime,predefined) -> Pull Started
2024-07-22T11:46:58.068    INFO InputProcess::SymantecBasePuller(symantec,123123,clicktime,predefined) -> Fetching data From : 2024-07-22T04:00:00Z to the current date
2024-07-22T11:47:02.724    INFO InputProcess::SymantecBasePuller(symantec,123123,clicktime,predefined) -> Sent 733 clicktime events to Devo.
2024-07-22T11:47:02.724    INFO InputProcess::SymantecBasePuller(symantec,123123,clicktime,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1721629018066):Number of requests made: 2; Number of events received: 733; Number of duplicated events filtered out: 0; Number of events generated and sent: 733; Average of events per second: 157.444.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

2024-07-22T11:47:05.159    INFO InputProcess::SymantecBasePuller(symantec,123123,clicktime,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1721629018066):Number of requests made: 4; Number of events received: 734; Number of duplicated events filtered out: 0; Number of events generated and sent: 734; Average of events per second: 103.520.

threat_isolation

 Verify data collection

Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.

This service has the following components:

Component

Description

Setup

The setup module is in charge of authenticating the service and managing the token expiration when needed.

Puller

The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.

Setup output

A successful run has the following output messages for the setup module:

2024-07-22T11:49:21.823    INFO InputProcess::MainThread -> ServiceThread(symantec,123123,threat_isolation,predefined) - Starting thread (execution_period=60s)
2024-07-22T11:49:21.823    INFO InputProcess::MainThread -> SymantecBasePullerSetup(unknown,symantec#123123,threat_isolation#predefined) -> Starting thread
2024-07-22T11:49:21.823    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:49:21.823    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/4ff7b345dc444ac050cf75f93e5dcb3b"
2024-07-22T11:49:21.823    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,threat_isolation,predefined) - Starting thread
2024-07-22T11:49:21.823 WARNING InputProcess::SymantecBasePuller(symantec,123123,threat_isolation,predefined) -> Waiting until setup will be executed
2024-07-22T11:49:21.824    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/OutputInternalConsumer;internal_senders;0.json.gz
2024-07-22T11:49:21.824    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-22T11:49:21.824    INFO OutputProcess::MainThread -> OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/10dd360c86621afd5a28a029a0dddcf6"
2024-07-22T11:49:21.825    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> Starting thread
2024-07-22T11:49:21.825    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:49:21.825    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> Starting thread
2024-07-22T11:49:21.825    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:49:21.825    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:49:21.825    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2024-07-22T11:49:21.825    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:49:21.826    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> Starting thread
2024-07-22T11:49:21.826    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:49:21.826    INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:49:21.826    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:49:21.826    INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:49:21.826    INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2024-07-22T11:49:21.826    INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:49:21.827    INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(internal_senders,devo_1) -> Starting thread (every 300 seconds)
2024-07-22T11:49:21.827    INFO OutputProcess::MainThread -> DevoSenderManager(internal_senders,manager,devo_1) -> Starting thread
2024-07-22T11:49:21.827    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:49:21.827    INFO OutputProcess::DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:49:21.827    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2024-07-22T11:49:21.827    INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:49:21.829    INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:49:21.837    INFO InputProcess::MainThread -> [GC] global: 26.6% -> 26.7%, process: RSS(42.00MiB -> 42.00MiB), VMS(496.55MiB -> 496.55MiB)
2024-07-22T11:49:21.842    INFO OutputProcess::MainThread -> [GC] global: 26.7% -> 26.7%, process: RSS(43.10MiB -> 43.47MiB), VMS(929.06MiB -> 929.06MiB)
2024-07-22T11:49:22.290    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/chain.crt", "cert_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.crt", "key_path": "/home/md_tausif/gitlab/devo-collector-symantec/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "2023-apac-0046", session_id: "140337000446320"
2024-07-22T11:49:22.290    INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2024-07-22T11:49:23.198    INFO InputProcess::SymantecBasePullerSetup(unknown,symantec#123123,threat_isolation#predefined) -> Setup for module <SymantecBasePuller> has been successfully executed

Puller output

A successful initial run has the following output messages for the puller module:

Note that the PrePull action is executed only one time before the first run of the Pull action.

2024-07-22T11:49:23.835    INFO InputProcess::SymantecBasePuller(symantec,123123,threat_isolation,predefined) -> Pull Started
2024-07-22T11:49:23.836    INFO InputProcess::SymantecBasePuller(symantec,123123,threat_isolation,predefined) -> Fetching data From : 2024-07-22T04:00:00Z to the current date
2024-07-22T11:49:30.201    INFO InputProcess::SymantecBasePuller(symantec,123123,threat_isolation,predefined) -> Sent 1000 threat_isolation events to Devo.
2024-07-22T11:49:30.201    INFO InputProcess::SymantecBasePuller(symantec,123123,threat_isolation,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1721629163826):Number of requests made: 2; Number of events received: 1000; Number of duplicated events filtered out: 0; Number of events generated and sent: 1000; Average of events per second: 157.095.

After a successful collector’s execution (that is, no error logs found), you will see the following log message:

2024-07-22T11:49:38.664    INFO InputProcess::SymantecBasePuller(symantec,123123,threat_isolation,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1721629163826):Number of requests made: 4; Number of events received: 1516; Number of duplicated events filtered out: 0; Number of events generated and sent: 1516; Average of events per second: 102.231.
 Restart the persistence

This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:

  1. Edit the configuration file.

  2. Change the value of the request_period_in_seconds parameter to a different one.

  3. Save the changes.

  4. Restart the collector.

The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.

Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.

 Troubleshooting

This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.

Error type

Error ID

Error message

Cause

Solution

SetupError

100

Error occurred while requesting from the Symantec server. Error message: {error message}

Credentials error {unauthorized} or mismatch b/w credentials or Symantec server error

Check the credentials or contact developer with required message

SetupError

101

Some error occurred while retrieving events from symantec server. Error detail {e}.

Error on the symantec server.

Contact the developer with exact error message.

PullError

300

Error related to HTTP, occurred while retrieving events from symantec server{summery} , {details}

This error happens when the collector tries to fetch the data from API.

In this error you will find the HTTP error code as well as the summary and details.

PullError

301

Some error occurred while retrieving events from symantec server. Error details: {details}

Some exceptions occurred while making the API request.

Contact the developer with exact error message.

Collector operations

This section is intended to explain how to proceed with specific operations of this collector.

 Verify collector operations

Initialization

The initialization module is in charge of setup and running the input (pulling logic) and output (delivering logic) services and validating the given configuration.

A successful run has the following output messages for the initializer module:

2024-07-19T09:35:08.565    INFO OutputProcess::MainThread -> Process started (pid=10692, ppid=10689)
2024-07-19T09:35:08.567    INFO MainProcess::MainThread -> Started all objects from "MainProcess" process (multiprocessing.start_method="fork")
2024-07-19T09:35:08.567    INFO InputProcess::MainThread -> Process started (pid=10694, ppid=10689)
2024-07-19T09:35:08.584    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSenderManager;standard_senders;devo_1.json.gz
2024-07-19T09:35:08.585    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) -> [PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/symantec;123123;malware;predefined;SymantecBasePuller.json
2024-07-19T09:35:08.585    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) -> [PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-19T09:35:08.586    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 2), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/f9ab91a10d8d4015795972ee144a22dc"
2024-07-19T09:35:08.586    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/fdea0ae3fa54ae9b9b08a64e3c9337a2"
2024-07-19T09:35:08.586    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-19T09:35:08.586    INFO OutputProcess::MainThread -> DevoSenderManager(standard_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/5bdbabbd30e1988d6e2b0b74b6ec3289"
2024-07-19T09:35:08.586    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) -> [PERSISTENCE_SYSTEM] Checking if old persisted data must be removed
2024-07-19T09:35:08.586    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists (Version 2), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/f9ab91a10d8d4015795972ee144a22dc"
2024-07-19T09:35:08.586    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/fdea0ae3fa54ae9b9b08a64e3c9337a2"
2024-07-19T09:35:08.587    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) Starting the execution of init_variables()
2024-07-19T09:35:08.587    INFO InputProcess::MainThread -> Validating service metadata
2024-07-19T09:35:08.588    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSender;standard_senders;devo_sender_0.json.gz
2024-07-19T09:35:08.588    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-19T09:35:08.588    INFO OutputProcess::MainThread -> DevoSender(standard_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/b1ee30ea2c4b3be1eb50c8b2ca80d8d8"
2024-07-19T09:35:08.589    INFO InputProcess::MainThread -> Validating defined module definition
2024-07-19T09:35:08.589    INFO OutputProcess::MainThread -> OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/OutputStandardConsumer;standard_senders;0.json.gz
2024-07-19T09:35:08.590    INFO OutputProcess::MainThread -> OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-19T09:35:08.590    INFO OutputProcess::MainThread -> OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/de28663278a264d05d531fbc1db51a93"
2024-07-19T09:35:08.591    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSenderManager;lookup_senders;devo_1.json.gz
2024-07-19T09:35:08.591    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2024-07-19T09:35:08.591    INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_1) -> [EMERGENCY_PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/md_tausif/gitlab/devo-collector-symantec/state/a28c135f3fc69ece87d8fc2fdb029e8c"
2024-07-19T09:35:08.592    INFO InputProcess::MainThread -> Validating common input config
2024-07-19T09:35:08.593    INFO InputProcess::MainThread -> Validating service input config
2024-07-19T09:35:08.593    INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/md_tausif/gitlab/devo-collector-symantec/state/not_used/DevoSender;lookup_senders;devo_sender_0.json.gz
2024-07-19T09:35:08.593    INFO InputProcess::MainThread -> Running overriding rules
2024-07-19T09:35:08.593    INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2024-07-19T09:35:08.594    INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2024-07-19T09:35:08.594    INFO InputProcess::MainThread -> Adding raw config to the collector store
2024-07-19T09:35:08.594    INFO InputProcess::MainThread -> Running custom validation rules
2024-07-19T09:35:08.594    INFO InputProcess::MainThread -> SymantecBasePuller(symantec,123123,,malware,,predefined) Finalizing the execution of init_variables()

Events delivery and Devo ingestion

The event delivery module is in charge of receiving the events from the internal queues where all events are injected by the pullers and delivering them using the selected compatible delivery method.

A successful run has the following output messages for the initializer module:

2024-07-19T09:40:08.602    INFO OutputProcess::DevoSenderManagerMonitor(lookup_senders,devo_1) -> Number of available senders: 1, sender manager internal queue size: 0
2024-07-19T09:40:08.603    INFO OutputProcess::DevoSenderManagerMonitor(lookup_senders,devo_1) -> enqueued_elapsed_times_in_seconds_stats: {}
2024-07-19T09:40:08.603    INFO OutputProcess::DevoSenderManagerMonitor(lookup_senders,devo_1) -> Sender: DevoSender(lookup_senders,devo_sender_0), status: {"internal_queue_size": 0, "is_connection_open": False}
2024-07-19T09:40:08.603    INFO OutputProcess::DevoSenderManagerMonitor(lookup_senders,devo_1) -> Lookup - Total number of messages sent: 0, messages sent since "2024-07-19 04:05:08.593399+00:00": 0 (elapsed 0.000 seconds)
2024-07-19T09:40:08.603    INFO OutputProcess::DevoSenderManagerMonitor(internal_senders,devo_1) -> Number of available senders: 1, sender manager internal queue size: 0
2024-07-19T09:40:08.603    INFO OutputProcess::DevoSenderManagerMonitor(internal_senders,devo_1) -> enqueued_elapsed_times_in_seconds_stats: {}
2024-07-19T09:40:08.603    INFO OutputProcess::DevoSenderManagerMonitor(internal_senders,devo_1) -> Sender: DevoSender(internal_senders,devo_sender_0), status: {"internal_queue_size": 0, "is_connection_open": True}
2024-07-19T09:40:08.603    INFO OutputProcess::DevoSenderManagerMonitor(internal_senders,devo_1) -> Internal - Total number of messages: 74 messages/bytes sent since/to "2024-07-19T04:05:08.598004+00:00/2024-07-19T04:10:08.603954+00:00": 74/31723, (elapsed 0.568 seconds)

By default, these information traces will be displayed every 10 minutes.

Sender services

The Integrations Factory Collector SDK has 3 different senders services depending on the event type to delivery (internal, standard, and lookup). This collector uses the following Sender Services:

Sender services

Description

internal_senders

In charge of delivering internal metrics to Devo such as logging traces or metrics.

standard_senders

In charge of delivering pulled events to Devo.

Sender statistics

Each service displays its own performance statistics that allow checking how many events have been delivered to Devo by type:

Logging trace

Description

Number of available senders: 1

Displays the number of concurrent senders available for the given Sender Service.

sender manager internal queue size: 0

Displays the items available in the internal sender queue.

This value helps detect bottlenecks and needs to increase the performance of data delivery to Devo. This last can be made by increasing the concurrent senders.

Total number of messages sent: 44, messages sent since "2022-06-28 10:39:22.511671+00:00": 21 (elapsed 0.007 seconds)

Displayes the number of events from the last time and following the given example, the following conclusions can be obtained:

  • 44 events were sent to Devo since the collector started.

  • The last checkpoint timestamp was 2022-06-28 10:39:22.511671+00:00.

  • 21 events where sent to Devo between the last UTC checkpoint and now.

  • Those 21 events required 0.007 seconds to be delivered.

By default these traces will be shown every 10 minutes.

 Check memory usage

To check the memory usage of this collector, look for the following log records in the collector which are displayed every 5 minutes by default, always after running the memory-free process.

  • The used memory is displayed by running processes and the sum of both values will give the total used memory for the collector.

  • The global pressure of the available memory is displayed in the global value.

  • All metrics (Global, RSS, VMS) include the value before freeing and after previous -> after freeing memory

2024-07-19T09:35:08.608    INFO InputProcess::MainThread -> [GC] global: 19.1% -> 19.1%, process: RSS(41.86MiB -> 41.99MiB), VMS(496.55MiB -> 496.55MiB)
2024-07-19T09:35:08.616    INFO OutputProcess::MainThread -> [GC] global: 19.1% -> 19.1%, process: RSS(43.21MiB -> 43.71MiB), VMS(929.06MiB -> 929.06MiB)

Differences between RSS and VMS memory usage:

  • RSS is the Resident Set Size, which is the actual physical memory the process is using

  • VMS is the Virtual Memory Size which is the virtual memory that process is using

Change log

Release

Released on

Release type

Details

Recommendations

v1.0.0

NEW FEATURE


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