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Info

This minimum configuration refers exclusively to those specific parameters of this integration. There are more required parameters related to the generic behavior of the collector. Check setting sections for details.

Setting

Details

api_key

Credential api_key

organization_id

Credential organization_id

Info

See the Accepted authentication methods section to verify what settings are required based on the desired authentication method.

Devo collector features

Feature

Details

Allow parallel downloading (multipod)

Not allowed

Running environments

Collector server

On-premise

Populated Devo events

Table

Flattening preprocessing

No

Data sources

Data source

Description

API endpoint

Collector service name

Devo table

Available from release

Software package by device id

This service ingests all the packets of a certain device identified by an id.

/packages

software_packages_by_device_id

itops.automox.api.package

v1.0.0

All packages for all devices

This service ingests all packets from all registered devices.

/packages

all_packages_for_all_devices

itops.automox.api.package

v1.0.0

For more information on how the events are parsed, visit our page.

Vendor setup

There are some requirements to run this collector. You will need to:

...

Accepted authentication methods

Authentication Method

Username

Password

api_key

Status
colourGreen
titleRequired

Status
colourGreen
titleRequired

Run the collector

Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (Cloud collector), or deploy and host the collector in your own machine using a Docker image (On-premise collector).

rw-ui-tabs-macro-macro
Rw tab
titleCloud collector

We use a piece of software called Collector Server to host and manage all our available collectors.

To enable the collector for a customer:

  1. In the Collector Server GUI, access the domain in which you want this instance to be created

  2. Click Add Collector and find the one you wish to add.

  3. In the Version field, select the latest value.

  4. In the Collector Name field, set the value you prefer (this name must be unique inside the same Collector Server domain).

  5. In the sending method select Direct Send. Direct Send configuration is optional for collectors that create Table events, but mandatory for those that create Lookups.

  6. In the Parameters section, establish the Collector Parameters as follows below:

Editing the JSON configuration

Code Block
{
  "global_overrides": {
    "debug": False
  },
  "inputs": {
    "automox": {
      "id": "<short_unique_id>",
      "enabled": <input_status>,
      "credentials": {
        "api_key": "<api_key>",
        "organization_id": "<organization_id>"
      },
      "services": {
        "all_packages_for_all_devices": {
          "request_period_in_seconds": <request_period_in_seconds>,
          "override_tag": "<custom_devo_tag>",
          "override_include_unmanaged": "<override_include_unmanaged>",
          "override_awaiting": "<override_awaiting>",
          "override_page_size": "<override_page_size>"
        },
        "software_packages_by_device_id": {
          "device_id": "<device_id>",
          "request_period_in_seconds": <request_period_in_seconds>,
          "override_tag": "<custom_devo_tag>",
          "override_page_size": "<override_page_size>"
        }
      }
    }
  }
}
Info

All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the services object.

Please replace the placeholders with real world values following the description table below:

Parameter

Data Type

Type

Value Range / Format

Details

input_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this input service.

Note

This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

input_status

bool

Mandatory

false / true

If the value is true, the input definition will be executed. If the value is false, the service will be ignored.

api_key

str

Mandatory

Minimum length: 1

api_key  of the Automox server

organization_id

int

Mandatory

Minimum length: 1

organization_id  of the Automox server

request_period_in_seconds

int

Optional

Minimum length: 1

Period in seconds used between each data pulling, this value will overwrite the default value (300 seconds)

This parameter can be removed or commented.

custom_devo_tag

str

Optional

A Devo Tag. For more information see Devo Tags.

This parameter allows to define a custom devo tag.

This parameter can be removed or commented.

override_include_unmanaged

int

optional

Enum: 0 1

Include applications Automox does not currently support for patching.

This parameter can be removed or commented.

override_awaiting

int 

optional

Enum: 0 1

Filter based installation status of package. awaiting=1: Packages that are currently available but not installed. awaiting=0: Packages that are already installed.

This parameter can be removed or commented.

override_page_size

int

optional

Minimum length:

1

A limit on the number of results to be returned, between 1 and 500, with a default of 500. 

This parameter can be removed or commented.

Rw tab
titleOn-premise collector

This data collector can be run in any machine that has the Docker service available because it should be executed as a docker container. The following sections explain how to prepare all the required setup for having the data collector running.

Structure

The following directory structure should be created for being used when running the collector:

Code Block
<any_directory>
└── devo-collectors/
    └── <product_name>/
        ├── certs/
        │   ├── chain.crt
        │   ├── <your_domain>.key
        │   └── <your_domain>.crt
        ├── state/
        └── config/ 
            └── config.yaml 
Note

Replace <product_name> with the proper value.

Devo credentials

In Devo, go to Administration → Credentials → X.509 Certificates, download the Certificate, Private key and Chain CA and save them in <product_name>/certs/. Learn more about security credentials in Devo here.

Image RemovedImage Added
Note

Replace <product_name> with the proper value.

Editing the config.yaml file

Code Block
globals:
  debug: False
  id: <collector_id>
  name: <collector_name>
  persistence:
    type: filesystem
    config:
      directory_name: state
outputs:
  devo_1:
    type: devo_platform
    config:
      address: <devo_address>
      port: 443
      type: SSL
      chain: <chain_filename>
      cert: <cert_filename>
      key: <key_filename>
inputs:
  automox:
    id: <input_id>
    enabled: <input_status>
    credentials:
      api_key: <api_key>
      organization_id: <organization_id>
    services:
      all_packages_for_all_devices:
        request_period_in_seconds: <request_period_in_seconds>
        override_tag: <custom_devo_tag>
        override_include_unmanaged: <override_include_unmanaged>
        override_awaiting: <override_awaiting>
        override_page_size: <override_page_size>
      software_packages_by_device_id:
        device_id: <device_id>
        request_period_in_seconds: <request_period_in_seconds>
        override_tag: <custom_devo_tag>
        override_page_size: <override_page_size>
Info

All defined service entities will be executed by the collector. If you do not want to run any of them, just remove the entity from the services object.

Replace the placeholders with your required values following the description table below:

Parameter

Data type

Type

Value range / Format

Details

collector_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this collector.

collector_name

str

Mandatory

Minimum length: 1
Maximum length: 10

Use this param to give a valid name to this collector.

devo_address

str

Mandatory

collector-us.devo.io
collector-eu.devo.io

Use this param to identify the Devo Cloud where the events will be sent.

chain_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the chain.cert  file downloaded from your Devo domain. Usually this file's name is: chain.crt

cert_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the file.cert downloaded from your Devo domain.

key_filename

str

Mandatory

Minimum length: 4
Maximum length: 20

Use this param to identify the file.key downloaded from your Devo domain.

input_id

int

Mandatory

Minimum length: 1
Maximum length: 5

Use this param to give an unique id to this input service.

Note

This parameter is used to build the persistence address, do not use the same value for multiple collectors. It could cause a collision.

input_status

bool

Mandatory

false / true

If the value is true, the input definition will be executed. If the value is false, the service will be ignored.

api_key

str

Mandatory

Minimum length: 1

api_key  of the Automox server

organization_id

int

Mandatory

Minimum length: 1

organization_id  of the Automox server

request_period_in_seconds

int

Optional

Minimum length: 1

Period in seconds used between each data pulling, this value will overwrite the default value (300 seconds)

This parameter can be removed or commented.

custom_devo_tag

str

Optional

A Devo Tag. For more information see Devo Tags.

This parameter allows to define a custom devo tag.

This parameter can be removed or commented.

override_include_unmanaged

int

optional

Enum: 0 1

Include applications Automox does not currently support for patching.

This parameter can be removed or commented.

override_awaiting

int 

optional

Enum: 0 1

Filter based installation status of package. awaiting=1: Packages that are currently available but not installed. awaiting=0: Packages that are already installed.

This parameter can be removed or commented.

override_page_size

int

optional

Minimum length:

1

A limit on the number of results to be returned, between 1 and 500, with a default of 500. 

This parameter can be removed or commented.

Download the Docker image

The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:

Collector Docker image

SHA-256 hash

https://drive.google.com/file/d/1Q_gi7v9wre6ISGMZ2n6t-sbo8pwSlqeZ/view?usp=share_link collector-automox_if-docker-image-1.0.0.tgz

9c4b282b64045200843a0bfc86cf84f6575fcba8dc24a07ea73f53fc707333a6

Use the following command to add the Docker image to the system:

Code Block
gunzip -c <image_file>-<version>.tgz | docker load
Note

Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace <image_file> and <version> with a proper value.

The Docker image can be deployed on the following services:

Docker

Execute the following command on the root directory <any_directory>/devo-collectors/<product_name>/

Code Block
docker run 
--name collector-<product_name> 
--volume $PWD/certs:/devo-collector/certs 
--volume $PWD/config:/devo-collector/config 
--volume $PWD/state:/devo-collector/state 
--env CONFIG_FILE=config.yaml 
--restart=always 
--interactive 
--tty 
<image_name>:<version>
Note

Replace <product_name>, <image_name> and <version> with the proper values.

Docker Compose

The following Docker Compose file can be used to execute the Docker container. It must be created in the <any_directory>/devo-collectors/<product_name>/ directory.

Code Block
version: '3'
services:
  collector-<product_name>:
    image: <image_name>:${IMAGE_VERSION:-latest}
    container_name: collector-<product_name>
    restart: always
    volumes:
      - ./certs:/devo-collector/certs
      - ./config:/devo-collector/config
      - ./credentials:/devo-collector/credentials
      - ./state:/devo-collector/state
    environment:
      - CONFIG_FILE=${CONFIG_FILE:-config.yaml}

To run the container using docker-compose, execute the following command from the <any_directory>/devo-collectors/<product_name>/ directory:

Code Block
IMAGE_VERSION=<version> docker-compose up -d
Note

Replace <product_name>, <image_name> and <version> with the proper values.

Rw tab
titleCloud collector

We use a piece of software called Collector Server to host and manage all our available collectors. If you want us to host this collector for you, get in touch with us and we will guide you through the configuration.

Collector services detail

...

Expand
titleCheck memory usage

To check the memory usage of this collector, look for the following log records in the collector which are displayed every 5 minutes by default, always after running the memory-free process.

  • The used memory is displayed by running processes and the sum of both values will give the total used memory for the collector.

  • The global pressure of the available memory is displayed in the global value.

  • All metrics (Global, RSS, VMS) include the value before freeing and after previous -> after freeing memory

Code Block
INFO InputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(34.50MiB -> 34.08MiB), VMS(410.52MiB -> 410.02MiB)
INFO OutputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(28.41MiB -> 28.41MiB), VMS(705.28MiB -> 705.28MiB)
Info

Differences between RSS and VMS memory usage:

  • RSS is the Resident Set Size, which is the actual physical memory the process is using

  • VMS is the Virtual Memory Size which is the virtual memory that process is using

Change log

...

Release

Released on

Release type

Details

Recommendations

v1.0.0

Status
colourPurple
titleNEW FEATURE

New features:

Released first version of Automox collector with the following services:

  • List Software Packages for Specific Device: Retrieves the software packages for the specified device. Packages include pending updates and currently installed updates/applications.

  • List All Software Packages for All Devices: This will list all pending/installed updates, and all installed applications, for all devices in a given organization.

Recommended version