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If the value is false, the service will be ignored.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"api_key","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"str","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Mandatory","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Minimum length: 1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"api_key of the Automox server","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"organization_id","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"int","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Mandatory","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Minimum length: 1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"organization_id","type":"text","marks":[{"type":"code"}]},{"text":" of the Automox server","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"request_period_in_seconds","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"int","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Optional","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Minimum length: 1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Period in seconds used between each data pulling, this value will overwrite the default value (300 seconds)","type":"text"}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"text":"This parameter can be removed or commented.","type":"text"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"custom_devo_tag","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"str","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Optional","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"A Devo Tag. For more information see ","type":"text"},{"text":"Devo Tags","type":"text","marks":[{"type":"link","attrs":{"href":"https://docs.devo.com/space/latest/95126204/About%20Devo%20tags"}}]},{"text":".","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"This parameter allows to define a custom devo tag.","type":"text"}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"text":"This parameter can be removed or commented.","type":"text"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"override_include_unmanaged","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"int","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"optional","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Enum: 0 1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Include applications Automox does not currently support for patching.","type":"text"}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"text":"This parameter can be removed or commented.","type":"text"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"override_awaiting","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"int ","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"optional","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Enum: 0 1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Filter based installation status of package. awaiting=1: Packages that are currently available but not installed. awaiting=0: Packages that are already installed.","type":"text"}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"text":"This parameter can be removed or commented.","type":"text"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"override_page_size","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"int","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"optional","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"Minimum length:","type":"text"}]},{"type":"paragraph","content":[{"text":"1","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[129.0]},"content":[{"type":"paragraph","content":[{"text":"A limit on the number of results to be returned, between 1 and 500, with a default of 500. ","type":"text"}]},{"type":"panel","attrs":{"panelType":"note"},"content":[{"type":"paragraph","content":[{"text":"This parameter can be removed or commented.","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Download the Docker image","type":"text"}]},{"type":"paragraph","content":[{"text":"The collector should be deployed as a Docker container. Download the Docker image of the collector as a .tgz file by clicking the link in the following table:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"94785be3-54fc-4266-9d73-deee265f1451"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[323.0]},"content":[{"type":"paragraph","content":[{"text":"Collector Docker image","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[323.0]},"content":[{"type":"paragraph","content":[{"text":"SHA-256 hash","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[323.0]},"content":[{"type":"paragraph","content":[{"text":"collector-automox_if-docker-image-1.0.0.tgz","type":"text","marks":[{"type":"link","attrs":{"href":"https://drive.google.com/file/d/1Q_gi7v9wre6ISGMZ2n6t-sbo8pwSlqeZ/view?usp=share_link"}}]},{"text":" ","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[323.0]},"content":[{"type":"paragraph","content":[{"text":"9c4b282b64045200843a0bfc86cf84f6575fcba8dc24a07ea73f53fc707333a6","type":"text","marks":[{"type":"code"}]}]}]}]}]},{"type":"paragraph","content":[{"text":"Use the following command to add the Docker image to the system:","type":"text"}]},{"type":"codeBlock","content":[{"text":"gunzip -c -.tgz | docker load","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Once the Docker image is imported, it will show the real name of the Docker image (including version info). Replace ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" with a proper value.","type":"text"}]}]},{"type":"paragraph","content":[{"text":"The Docker image can be deployed on the following services:","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Docker","type":"text"}]},{"type":"paragraph","content":[{"text":"Execute the following command on the root directory ","type":"text"},{"text":"/devo-collectors//","type":"text","marks":[{"type":"code"}]}]},{"type":"codeBlock","content":[{"text":"docker run \n--name collector- \n--volume $PWD/certs:/devo-collector/certs \n--volume $PWD/config:/devo-collector/config \n--volume $PWD/state:/devo-collector/state \n--env CONFIG_FILE=config.yaml \n--restart=always \n--interactive \n--tty \n:","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Replace ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":", ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" with the proper values.","type":"text"}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Docker Compose","type":"text"}]},{"type":"paragraph","content":[{"text":"The following Docker Compose file can be used to execute the Docker container. It must be created in the ","type":"text"},{"text":"/devo-collectors//","type":"text","marks":[{"type":"code"}]},{"text":" directory.","type":"text"}]},{"type":"codeBlock","content":[{"text":"version: '3'\nservices:\n collector-:\n image: :${IMAGE_VERSION:-latest}\n container_name: collector-\n restart: always\n volumes:\n - ./certs:/devo-collector/certs\n - ./config:/devo-collector/config\n - ./credentials:/devo-collector/credentials\n - ./state:/devo-collector/state\n environment:\n - CONFIG_FILE=${CONFIG_FILE:-config.yaml}","type":"text"}]},{"type":"paragraph","content":[{"text":"To run the container using docker-compose, execute the following command from the ","type":"text"},{"text":"/devo-collectors//","type":"text","marks":[{"type":"code"}]},{"text":" directory:","type":"text"}]},{"type":"codeBlock","content":[{"text":"IMAGE_VERSION= docker-compose up -d","type":"text"}]},{"type":"panel","attrs":{"panelType":"warning"},"content":[{"type":"paragraph","content":[{"text":"Replace ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":", ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"","type":"text","marks":[{"type":"code"}]},{"text":" with the proper values.","type":"text"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Collector services detail","type":"text"}]},{"type":"paragraph","content":[{"text":"This section is intended to explain how to proceed with specific actions for services.","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"All packages for all devices","type":"text"}]},{"type":"expand","attrs":{"title":"Verify data collection"},"content":[{"type":"paragraph","content":[{"text":"Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.","type":"text"}]},{"type":"paragraph","content":[{"text":"This service has the following components:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"0fc14022-ade5-4eae-ba9b-eaa9749ea4a9"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Component","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Setup","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"The setup module is in charge of authenticating the service and managing the token expiration when needed.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Puller","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Setup output","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful run has the following output messages for the setup module:","type":"text"}]},{"type":"codeBlock","content":[{"text":"2023-01-23T11:24:19.182\tINFO InputProcess::MainThread -> InputThread(automox_data_puller,12345) - Starting thread (execution_period=60s)\n2023-01-23T11:24:19.182\tINFO InputProcess::MainThread -> ServiceThread(automox_data_puller,12345,all_packages_for_all_devices,predefined) - Starting thread (execution_period=60s)\n2023-01-23T11:24:19.183\tINFO InputProcess::MainThread -> AutomoxDataPullerSetup(automox_collector,automox_data_puller#12345,all_packages_for_all_devices#predefined) -> Starting thread\n2023-01-23T11:24:19.183\tINFO InputProcess::MainThread -> AutomoxAllPackagesForAllDevicesDataPuller(automox_data_puller,12345,all_packages_for_all_devices,predefined) - Starting thread\n2023-01-23T11:24:19.183 WARNING InputProcess::AutomoxAllPackagesForAllDevicesDataPuller(automox_data_puller,12345,all_packages_for_all_devices,predefined) -> Waiting until setup will be executed\n2023-01-23T11:24:19.184\tINFO InputProcess::AutomoxDataPullerSetup(automox_collector,automox_data_puller#12345,all_packages_for_all_devices#predefined) -> Setup for module has been successfully executed","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Puller output","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful initial run has the following output messages for the puller module:","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"Note that the ","type":"text"},{"text":"PrePull","type":"text","marks":[{"type":"code"}]},{"text":" action is executed only one time before the first run of the ","type":"text"},{"text":"Pull","type":"text","marks":[{"type":"code"}]},{"text":" action.","type":"text"}]}]},{"type":"codeBlock","content":[{"text":"INFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Pull Started\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Response received from Automox server Resource Url: https://console.automox.com/api/orgs/104944/packages\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Total number of events: 500\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Number of events sent to Devo: 500\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1679983458939):Number of requests made: 1; Number of events received: 500; Number of duplicated events filtered out: 0; Number of events generated and sent: 500; Average of events per second: 327.207.\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Response received from Automox server Resource Url: https://console.automox.com/api/orgs/104944/packages\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Total number of events: 500\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Number of events sent to Devo: 500\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1679983458939):Number of requests made: 2; Number of events received: 1000; Number of duplicated events filtered out: 0; Number of events generated and sent: 1000; Average of events per second: 347.990.\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Response received from Automox server Resource Url: https://console.automox.com/api/orgs/104944/packages\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Total number of events: 500\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Number of events sent to Devo: 500\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1679983458939):Number of requests made: 3; Number of events received: 1500; Number of duplicated events filtered out: 0; Number of events generated and sent: 1500; Average of events per second: 352.534.\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Response received from Automox server Resource Url: https://console.automox.com/api/orgs/104944/packages\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Total number of events: 259\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Number of events sent to Devo: 259\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1679983458939):Number of requests made: 4; Number of events received: 1759; Number of duplicated events filtered out: 0; Number of events generated and sent: 1759; Average of events per second: 313.086.\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Response received from Automox server Resource Url: https://console.automox.com/api/orgs/104944/packages\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Total number of events: 0\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> No data is present on page.\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1679983458939):Number of requests made: 5; Number of events received: 1759; Number of duplicated events filtered out: 0; Number of events generated and sent: 1759; Average of events per second: 260.893.\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1679983458939):Number of requests made: 5; Number of events received: 1759; Number of duplicated events filtered out: 0; Number of events generated and sent: 1759; Average of events per second: 260.881.\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> The data is up to date!\nINFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Data collection completed. Elapsed time: 6.747 seconds. Waiting for 53.253 second(s) until the next one","type":"text"}]},{"type":"paragraph","content":[{"text":"After a successful collector’s execution (that is, no error logs found), you will see the following log message:","type":"text"}]},{"type":"codeBlock","content":[{"text":"INFO InputProcess::AutomoxSoftwarePackagesForAllDevices(automox,12345,all_packages_for_all_devices,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1679983458939):Number of requests made: 5; Number of events received: 1759; Number of duplicated events filtered out: 0; Number of events generated and sent: 1759; Average of events per second: 260.881.","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"The value ","type":"text"},{"text":"@devo_pulling_id","type":"text","marks":[{"type":"code"}]},{"text":" is injected in each event to group all events ingested by the same pull action. 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To do so, go to the collector’s logs console.","type":"text"}]},{"type":"paragraph","content":[{"text":"This service has the following components:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"08226ca0-d0e5-4cba-822f-5aa9ac55ef80"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Component","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Setup","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"The setup module is in charge of authenticating the service and managing the token expiration when needed.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Puller","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"The setup module is in charge of pulling the data in a organized way and delivering the events via SDK.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Setup output","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful run has the following output messages for the setup module:","type":"text"}]},{"type":"codeBlock","content":[{"text":"2023-01-23T11:24:19.182\tINFO InputProcess::MainThread -> InputThread(automox_data_puller,12345) - Starting thread (execution_period=60s)\n2023-01-23T11:24:19.182\tINFO InputProcess::MainThread -> ServiceThread(automox_data_puller,12345,all_packages_for_all_devices,predefined) - Starting thread (execution_period=60s)\n2023-01-23T11:24:19.183\tINFO InputProcess::MainThread -> AutomoxDataPullerSetup(automox_collector,automox_data_puller#12345,all_packages_for_all_devices#predefined) -> Starting thread\n2023-01-23T11:24:19.183\tINFO InputProcess::MainThread -> AutomoxAllPackagesForAllDevicesDataPuller(automox_data_puller,12345,all_packages_for_all_devices,predefined) - Starting thread\n2023-01-23T11:24:19.183 WARNING InputProcess::AutomoxAllPackagesForAllDevicesDataPuller(automox_data_puller,12345,all_packages_for_all_devices,predefined) -> Waiting until setup will be executed\n2023-01-23T11:24:19.184\tINFO InputProcess::AutomoxDataPullerSetup(automox_collector,automox_data_puller#12345,all_packages_for_all_devices#predefined) -> Setup for module has been successfully executed","type":"text"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Puller output","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful initial run has the following output messages for the puller module:","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"Note that the ","type":"text"},{"text":"PrePull","type":"text","marks":[{"type":"code"}]},{"text":" action is executed only one time before the first run of the ","type":"text"},{"text":"Pull","type":"text","marks":[{"type":"code"}]},{"text":" action.","type":"text"}]}]},{"type":"codeBlock","content":[{"text":"INFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> Pull Started\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> Response received from Automox server Resource Url: https://console.automox.com/api/servers/2436430/packages\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> Total number of events: 25\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> Number of events sent to Devo: 25\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1679982801715):Number of requests made: 1; Number of events received: 25; Number of duplicated events filtered out: 0; Number of events generated and sent: 25; Average of events per second: 22.583.2023-03-28T07:53:23.770 INFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> Response received from Automox server Resource Url: https://console.automox.com/api/servers/2436430/packages\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> Total number of events: 0\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> No data is present on page.\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1679982801715):Number of requests made: 2; Number of events received: 25; Number of duplicated events filtered out: 0; Number of events generated and sent: 25; Average of events per second: 12.210.\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1679982801715):Number of requests made: 2; Number of events received: 25; Number of duplicated events filtered out: 0; Number of events generated and sent: 25; Average of events per second: 12.208.\nINFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> The data is up to date!","type":"text"}]},{"type":"paragraph","content":[{"text":"After a successful collector’s execution (that is, no error logs found), you will see the following log message:","type":"text"}]},{"type":"codeBlock","content":[{"text":"INFO InputProcess::AutomoxSoftwarePackagesByDeviceId(automox,12345,software_packages_by_device_id,predefined) -> Statistics for this pull cycle (@devo_pulling_id=1679982801715):Number of requests made: 2; Number of events received: 25; Number of duplicated events filtered out: 0; Number of events generated and sent: 25; Average of events per second: 12.208.","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"The value ","type":"text"},{"text":"@devo_pulling_id","type":"text","marks":[{"type":"code"}]},{"text":" is injected in each event to group all events ingested by the same pull action. You can use it to get the exact events downloaded in that ","type":"text"},{"text":"Pull","type":"text","marks":[{"type":"code"}]},{"text":" action in Devo’s search window.same pull action. You can use it to get the exact events downloaded in that ","type":"text"},{"text":"Pull","type":"text","marks":[{"type":"code"}]},{"text":" action in Devo’s search window.","type":"text"}]}]}]},{"type":"expand","attrs":{"title":"Restart the persistance"},"content":[{"type":"paragraph","content":[{"text":"This service does not implement persistence.","type":"text"}]}]},{"type":"expand","attrs":{"title":"Troubleshooting"},"content":[{"type":"paragraph","content":[{"text":"This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"ddc2e55c-8280-4100-8925-742ca198ce7e"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Error type","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Error ID","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Error message","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Cause","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Solution","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"SetupError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"100","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"The remote data is not pullable with the given credentials. Check the error traces for details.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Not able to establish connection/ pull data due to incorrect credentials or account expired.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-check if the entered credentials are correct, and that the access token is expired or not","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"300","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Error occurred while retrieving data from Automox server.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid Api key OR Organization IDare passed.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-enter correct Api key/Organization ID .","type":"text"}]},{"type":"paragraph","content":[{"text":" ","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"301","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"After multiple retries still getting the too many requests error.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Automox only support 100 authenticated requests per second.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-run the collector ","type":"text"}]},{"type":"paragraph","content":[{"text":"after some time.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"302","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"\"Error in the request query : ___ .","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Cause for this error will be you have enter invalid values in service parameters.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Check whether the parameters for that service are correct or not.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"303","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Api key OR Organization ID are incorrect. status code: 401. 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Error message: ___.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"API key that you enter is expired.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Use the Automox portal to get a new API key, then provide it to the collector..","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"306","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"The resource requested is not found OR check the Organization ID. Resource Url: ___.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"There are two reasons:","type":"text"}]},{"type":"paragraph","content":[{"text":"1.The Organization’s ID is incorrect.","type":"text"}]},{"type":"paragraph","content":[{"text":"2.Entity not found for that particular query.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Check the Automox site to check whether there any data for that query.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"307","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Some thing is wrong with the query. Please provide the correct value in config.yaml file.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Enter invalid value in config.yaml file for that service.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Check whether the parameters for that service are correct or not.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"308","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Currently server is unavailable to process our request.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Automox Server is not able to fulfil the request for current service.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-run the collector ","type":"text"}]},{"type":"paragraph","content":[{"text":"after some time.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"309","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Unexpected error occurred at the Automox server.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Cause for this error will be written in the Error message on the console.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"As there are number of causes for this error, check on the console as the reason is described and take action accordingly.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"SetupError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"100","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"The remote data is not pullable with the given credentials. Check the error traces for details.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Not able to establish connection/ pull data due to incorrect credentials or account expired.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-check if the entered credentials are correct, and that the access token is expired or not","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"300","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Error occurred while retrieving data from Automox server.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Invalid Api key OR Organization IDare passed.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-enter correct Api key/Organization ID .","type":"text"}]},{"type":"paragraph","content":[{"text":" ","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"301","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"After multiple retries still getting the too many requests error.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Automox only support 100 authenticated requests per second.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-run the collector ","type":"text"}]},{"type":"paragraph","content":[{"text":"after some time.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"302","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"\"Error in the request query : ___ .","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Cause for this error will be you have enter invalid values in service parameters.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Check whether the parameters for that service are correct or not.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"303","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Api key OR Organization ID are incorrect. status code: 401. Error message: ___.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Incorrect Api key/Organization ID entered","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-enter correct Api key/Organization ID .","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"304","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Your Organization's subscription does not allow access to this feature.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"The subscription for your Organization's could have expired or it might not have access to API functions.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Check your subscription status through the Automox portal.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"305","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Api key is incorrect. status code: 401. Error message: ___.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"API key that you enter is expired.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Use the Automox portal to get a new API key, then provide it to the collector..","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"306","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"The resource requested is not found OR check the Organization ID. Resource Url: ___.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"There are two reasons:","type":"text"}]},{"type":"paragraph","content":[{"text":"1.The Organization’s ID is incorrect.","type":"text"}]},{"type":"paragraph","content":[{"text":"2.Entity not found for that particular query.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Check the Automox site to check whether there any data for that query.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"307","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Some thing is wrong with the query. Please provide the correct value in config.yaml file.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Enter invalid value in config.yaml file for that service.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Check whether the parameters for that service are correct or not.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"308","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Currently server is unavailable to process our request.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Automox Server is not able to fulfil the request for current service.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Re-run the collector ","type":"text"}]},{"type":"paragraph","content":[{"text":"after some time.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"PullError","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"309","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Unexpected error occurred at the Automox server.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"Cause for this error will be written in the Error message on the console.","type":"text"}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[130.0]},"content":[{"type":"paragraph","content":[{"text":"As there are number of causes for this error, check on the console as the reason is described and take action accordingly.","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Collector operations","type":"text"}]},{"type":"paragraph","content":[{"text":"This section is intended to explain how to proceed with the specific operations of this collector.","type":"text"}]},{"type":"expand","attrs":{"title":"Verify collector operations"},"content":[{"type":"heading","attrs":{"level":3},"content":[{"text":"Initialization","type":"text"}]},{"type":"paragraph","content":[{"text":"The initialization module is in charge of setup and running the input (pulling logic) and output (delivering logic) services and validating the given configuration.","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful run has the following output messages for the initializer module:","type":"text"}]},{"type":"codeBlock","content":[{"text":"INFO MainThread -> (CollectorMultithreadingQueue) standard_queue_multithreading -> max_size_in_messages: 10000, max_size_in_mb: 1024, max_wrap_size_in_items: 100\nWARNING MainThread -> [INTERNAL LOGIC] DevoSender::_validate_kwargs_for_method__init__ -> The

does not appear to be an IP address and cannot be verified: collector-us.devo.io\nWARNING MainThread -> [OUTPUT] OutputLookupSenders -> setting has been modified from 1.1 to 1.0 due to this configuration increases the Lookup sender performance.\nWARNING MainThread -> [INTERNAL LOGIC] DevoSender::_validate_kwargs_for_method__init__ -> The

does not appear to be an IP address and cannot be verified: collector-us.devo.io\nINFO MainThread -> [OUTPUT] OutputMultithreadingController(threatquotient_collector) -> Starting thread\nINFO MainThread -> [OUTPUT] DevoSender(standard_senders,devo_sender_0) -> Starting thread\nINFO MainThread -> [OUTPUT] DevoSenderManagerMonitor(standard_senders,devo_1) -> Starting thread (every 600 seconds)\nINFO MainThread -> [OUTPUT] DevoSenderManager(standard_senders,manager,devo_1)(devo_1) -> Starting thread\nINFO MainThread -> [OUTPUT] DevoSender(lookup_senders,devo_sender_0) -> Starting thread\nINFO MainThread -> [OUTPUT] DevoSenderManagerMonitor(lookup_senders,devo_1) -> Starting thread (every 600 seconds)\nINFO MainThread -> [OUTPUT] DevoSenderManager(lookup_senders,manager,devo_1)(devo_1) -> Starting thread\nINFO MainThread -> InitVariables Started\nINFO MainThread -> start_time_value initialized\nINFO MainThread -> verify_host_ssl_cert initialized\nINFO MainThread -> event_fetch_limit_in_items initialized\nINFO MainThread -> InitVariables Terminated\nINFO MainThread -> [INPUT] InputMultithreadingController(threatquotient_collector) - Starting thread (executing_period=300s)\nINFO MainThread -> [INPUT] InputThread(threatquotient_collector,threatquotient_data_puller#111) - Starting thread (execution_period=600s)\nINFO MainThread -> [INPUT] ServiceThread(threatquotient_collector,threatquotient_data_puller#111,events#predefined) - Starting thread (execution_period=600s)\nINFO MainThread -> [SETUP] ThreatQuotientDataPullerSetup(threatquotient_collector,threatquotient_data_puller#111,events#predefined) - Starting thread\nINFO MainThread -> [INPUT] ThreatQuotientDataPuller(threatquotient_collector,threatquotient_data_puller#111,events#predefined) - Starting thread","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"Events delivery and Devo ingestion","type":"text"}]},{"type":"paragraph","content":[{"text":"The event delivery module is in charge of receiving the events from the internal queues where all events are injected by the pullers and delivering them using the selected compatible delivery method.","type":"text"}]},{"type":"paragraph","content":[{"text":"A successful run has the following output messages for the initializer module:","type":"text"}]},{"type":"codeBlock","content":[{"text":"INFO OutputProcess::SyslogSenderManagerMonitor(standard_senders,sidecar_0) -> Number of available senders: 1, sender manager internal queue size: 0\nINFO OutputProcess::SyslogSenderManagerMonitor(standard_senders,sidecar_0) -> enqueued_elapsed_times_in_seconds_stats: {}\nINFO OutputProcess::SyslogSenderManagerMonitor(standard_senders,sidecar_0) -> Sender: SyslogSender(standard_senders,syslog_sender_0), status: {\"internal_queue_size\": 0, \"is_connection_open\": True}\nINFO OutputProcess::SyslogSenderManagerMonitor(standard_senders,sidecar_0) -> Standard - Total number of messages sent: 44, messages sent since \"2022-06-28 10:39:22.511671+00:00\": 44 (elapsed 0.007 seconds)\nINFO OutputProcess::SyslogSenderManagerMonitor(internal_senders,sidecar_0) -> Number of available senders: 1, sender manager internal queue size: 0\nINFO OutputProcess::SyslogSenderManagerMonitor(internal_senders,sidecar_0) -> enqueued_elapsed_times_in_seconds_stats: {}\nINFO OutputProcess::SyslogSenderManagerMonitor(internal_senders,sidecar_0) -> Sender: SyslogSender(internal_senders,syslog_sender_0), status: {\"internal_queue_size\": 0, \"is_connection_open\": True}\nINFO OutputProcess::SyslogSenderManagerMonitor(internal_senders,sidecar_0) -> Internal - Total number of messages sent: 1, messages sent since \"2022-06-28 10:39:22.516313+00:00\": 1 (elapsed 0.019 seconds)","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"By default, these information traces will be displayed every 10 minutes.","type":"text"}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Sender services","type":"text"}]},{"type":"paragraph","content":[{"text":"The Integrations Factory Collector SDK has 3 different senders services depending on the event type to delivery (","type":"text"},{"text":"internal","type":"text","marks":[{"type":"code"}]},{"text":", ","type":"text"},{"text":"standard","type":"text","marks":[{"type":"code"}]},{"text":", and ","type":"text"},{"text":"lookup","type":"text","marks":[{"type":"code"}]},{"text":"). This collector uses the following Sender Services:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"61a5faa3-9215-42d7-bbbc-45b51ce1322b"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Sender services","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"internal_senders","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"In charge of delivering internal metrics to Devo such as logging traces or metrics.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"standard_senders","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"In charge of delivering pulled events to Devo.","type":"text"}]}]}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Sender statistics","type":"text"}]},{"type":"paragraph","content":[{"text":"Each service displays its own performance statistics that allow checking how many events have been delivered to Devo by type:","type":"text"}]},{"type":"table","attrs":{"layout":"default","localId":"609a5618-bfd6-4594-8aa7-22a9691e0c08"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Logging trace","type":"text","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Description","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Number of available senders: 1","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Displays the number of concurrent senders available for the given Sender Service.","type":"text"}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"sender manager internal queue size: 0","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Displays the items available in the internal sender queue.","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"This value helps detect bottlenecks and needs to increase the performance of data delivery to Devo. This last can be made by increasing the concurrent senders.","type":"text"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Total number of messages sent: 44, messages sent since \"2022-06-28 10:39:22.511671+00:00\": 21 (elapsed 0.007 seconds)","type":"text","marks":[{"type":"code"}]}]}]},{"type":"tableCell","attrs":{"colspan":1,"rowspan":1,"colwidth":[325.0]},"content":[{"type":"paragraph","content":[{"text":"Displayes the number of events from the last time and following the given example, the following conclusions can be obtained:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"44 events were sent to Devo since the collector started.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The last checkpoint timestamp was ","type":"text"},{"text":"2022-06-28 10:39:22.511671+00:00","type":"text","marks":[{"type":"code"}]},{"text":".","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"21 events where sent to Devo between the last UTC checkpoint and now.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Those 21 events required ","type":"text"},{"text":"0.007 seconds","type":"text","marks":[{"type":"code"}]},{"text":" to be delivered.","type":"text"}]}]}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"By default these traces will be shown every 10 minutes.","type":"text"}]}]}]}]}]}]},{"type":"expand","attrs":{"title":"Check memory usage"},"content":[{"type":"paragraph","content":[{"text":"To check the memory usage of this collector, look for the following log records in the collector which are displayed every 5 minutes by default, always after running the memory-free process.","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The used memory is displayed by running processes and the sum of both values will give the total used memory for the collector.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The global pressure of the available memory is displayed in the ","type":"text"},{"text":"global","type":"text","marks":[{"type":"code"}]},{"text":" value.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"All metrics (Global, RSS, VMS) include the value before freeing and after ","type":"text"},{"text":"previous -> after freeing memory","type":"text","marks":[{"type":"code"}]}]}]}]},{"type":"codeBlock","content":[{"text":"INFO InputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(34.50MiB -> 34.08MiB), VMS(410.52MiB -> 410.02MiB)\nINFO OutputProcess::MainThread -> [GC] global: 20.4% -> 20.4%, process: RSS(28.41MiB -> 28.41MiB), VMS(705.28MiB -> 705.28MiB)","type":"text"}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"text":"Differences between ","type":"text"},{"text":"RSS","type":"text","marks":[{"type":"code"}]},{"text":" and ","type":"text"},{"text":"VMS","type":"text","marks":[{"type":"code"}]},{"text":" memory usage:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"RSS","type":"text","marks":[{"type":"code"}]},{"text":" is the Resident Set Size, which is the actual physical memory the process is using","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"VMS","type":"text","marks":[{"type":"code"}]},{"text":" is the Virtual Memory Size which is the virtual memory that process is using","type":"text"}]}]}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"text":"Change 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