- Created by Shivank Shukla on Feb 17, 2025
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Overview
The Prisma Cloud API allows you to programmatically access and manage your Prisma Cloud resources, making it easy to automate tasks, integrate with other tools, and build custom integrations. With a variety of endpoints available, Prisma Cloud API aims to automate tasks and facilitate integrations with a wide range of application types while covering the majority of workflows and use cases currently supported by the Prisma Cloud web interface.
Devo collector features
Feature | Details |
|---|---|
Allow parallel downloading ( |
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Running environments |
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Populated Devo events |
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Flattening preprocessing |
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Data sources
Data source | Description | API endpoint | Collector service name | Devo table | Available from release |
|---|---|---|---|---|---|
Alert | Get the list of alerts. |
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Audit | Get the audit logs. |
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Inventory View | Get the latest inventory view data |
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Inventory Trend | Get the data related to historical inventory trends |
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For more information on how the events are parsed, visit our page
Flattening preprocessing
Data source | Collector service | Optional | Flattening details |
|---|---|---|---|
Alert | alert | yes | not required |
Audit | audit | yes | not required |
Inventory View | inventory_view | yes | not required |
Inventory Trend | inventory_trend | yes | not required |
Accepted authentication methods
Authentication method | access_key_id | secret_key |
|---|---|---|
JWT auth token | REQUIRED | REQUIRED |
Minimum configuration required for basic pulling
Although this collector supports advanced configuration, the fields required to retrieve data with basic configuration are defined below.
This minimum configuration refers exclusively to those specific parameters of this integration. There are more required parameters related to the generic behavior of the collector. Check setting sections for details.
Setting | Details |
|---|---|
access_key_id | The access key id to generate the JWT token for authentication. |
secret_key | The secret key to generate the JWT token for authentication. |
The auth token timeout specified in Prisma Cloud API official documentation is 600 seconds, but we are using it as 540 seconds to avoid authentication failure due to any possible lag.
See the Accepted authentication methods section to verify what settings are required based on the desired authentication method.
Run the collector
Once the data source is configured, you can either send us the required information if you want us to host and manage the collector for you (Cloud collector), or deploy and host the collector in your own machine using a Docker image (On-premise collector).
Collector services detail
This section is intended to explain how to proceed with specific actions for services.
Events service
Once the collector has been launched, it is important to check if the ingestion is performed in a proper way. To do so, go to the collector’s logs console.
This service has the following components:
Component | Description |
|---|---|
Setup | The setup module is in charge of authenticating the service and managing the token expiration when needed. |
Puller | The setup module is in charge of pulling the data in a organized way and delivering the events via SDK. |
Setup output
A successful run has the following output messages for the setup module:
2025-01-23T10:47:53.524 INFO OutputProcess::MainThread -> DevoSender(lookup_senders,devo_sender_0) -> Starting thread
2025-01-23T10:47:53.524 INFO OutputProcess::MainThread -> DevoSenderManagerMonitor(lookup_senders,devo_2) -> Starting thread (every 300 seconds)
2025-01-23T10:47:53.524 INFO OutputProcess::MainThread -> DevoSenderManager(lookup_senders,manager,devo_2) -> Starting thread
2025-01-23T10:47:53.525 INFO OutputProcess::DevoSenderManager(lookup_senders,manager,devo_2) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2025-01-23T10:47:53.525 INFO InputProcess::MainThread -> Validating common input config
2025-01-23T10:47:53.526 INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2025-01-23T10:47:53.526 INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2025-01-23T10:47:53.526 INFO OutputProcess::OutputStandardConsumer(standard_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Elapsed seconds: 0.00
2025-01-23T10:47:53.527 INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2025-01-23T10:47:53.527 INFO OutputProcess::OutputLookupConsumer(lookup_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Elapsed seconds: 0.00
2025-01-23T10:47:53.527 INFO OutputProcess::MainThread -> DevoSender(internal_senders,devo_sender_0) -> Starting thread
2025-01-23T10:47:53.527 INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_2) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2025-01-23T10:47:53.528 INFO InputProcess::MainThread -> Validating service input config
2025-01-23T10:47:53.528 INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Recovering any available content from the persistence system
2025-01-23T10:47:53.528 INFO OutputProcess::MainThread -> OutputMetricsThread -> Started thread for updating metrics values (update_period=10.0)
2025-01-23T10:47:53.529 INFO InputProcess::MainThread -> Running overriding rules
2025-01-23T10:47:53.529 INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_2) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2025-01-23T10:47:53.529 INFO OutputProcess::DevoSenderManager(internal_senders,manager,devo_2) -> [EMERGENCY_PERSISTENCE_SYSTEM] Elapsed seconds: 0.00
2025-01-23T10:47:53.529 INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2025-01-23T10:47:53.529 INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2025-01-23T10:47:53.529 INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2025-01-23T10:47:53.529 INFO OutputProcess::OutputInternalConsumer(internal_senders_consumer_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Elapsed seconds: 0.00
2025-01-23T10:47:53.529 INFO InputProcess::MainThread -> Adding raw config to the collector store
2025-01-23T10:47:53.530 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_sent_counter" created: "Number of messages sent to the defined output", unit: "1"
2025-01-23T10:47:53.530 INFO InputProcess::MainThread -> Running custom validation rules
2025-01-23T10:47:53.530 INFO InputProcess::MainThread -> PrismaCloudPuller(prisma_cloud#23451,audit#predefined) Finalizing the execution of init_variables()
2025-01-23T10:47:53.532 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> [PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/not_used/prisma_cloud;23451;inventory_view;predefined;PrismaCloudInventoryPuller.json
2025-01-23T10:47:53.533 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> [PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2025-01-23T10:47:53.533 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 2), filename_path: "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/ae8b4e96b60a096f3f54d9d4be5d6f13"
2025-01-23T10:47:53.533 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/b0c8166a1a3a1693da67377fa9a0d99b"
2025-01-23T10:47:53.534 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> [PERSISTENCE_SYSTEM] Checking if old persisted data must be removed
2025-01-23T10:47:53.534 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists (Version 2), filename_path: "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/ae8b4e96b60a096f3f54d9d4be5d6f13"
2025-01-23T10:47:53.534 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists (Version 1), filename_path: "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/b0c8166a1a3a1693da67377fa9a0d99b"
2025-01-23T10:47:53.535 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) Starting the execution of init_variables()
2025-01-23T10:47:53.535 INFO InputProcess::MainThread -> Validating service metadata
2025-01-23T10:47:53.536 INFO InputProcess::MainThread -> Validating defined module definition
2025-01-23T10:47:53.540 INFO InputProcess::MainThread -> Validating common input config
2025-01-23T10:47:53.541 INFO InputProcess::MainThread -> Validating service input config
2025-01-23T10:47:53.542 INFO InputProcess::MainThread -> Running overriding rules
2025-01-23T10:47:53.542 INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2025-01-23T10:47:53.543 INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2025-01-23T10:47:53.543 INFO InputProcess::MainThread -> Adding raw config to the collector store
2025-01-23T10:47:53.543 INFO InputProcess::MainThread -> Running custom validation rules
2025-01-23T10:47:53.543 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) Finalizing the execution of init_variables()
2025-01-23T10:47:53.544 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) -> [PERSISTENCE_SYSTEM] Created persistence instance, filename_path: /home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/not_used/prisma_cloud;23451;inventory_trend;predefined;PrismaCloudInventoryPuller.json
2025-01-23T10:47:53.545 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) -> [PERSISTENCE_SYSTEM] There is no data persisted with the latest format, any previous persisted data will be migrated
2025-01-23T10:47:53.545 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 2), filename_path: "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/898ba6ca8f3097b447bc601f7b6b0df7"
2025-01-23T10:47:53.545 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists to migrate (Version 1), filename_path: "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/656d472346fc85529936965f9bfa5e8c"
2025-01-23T10:47:53.545 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) -> [PERSISTENCE_SYSTEM] Checking if old persisted data must be removed
2025-01-23T10:47:53.545 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists (Version 2), filename_path: "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/898ba6ca8f3097b447bc601f7b6b0df7"
2025-01-23T10:47:53.545 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) -> [PERSISTENCE_SYSTEM] No previous persistence file exists (Version 1), filename_path: "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/state/656d472346fc85529936965f9bfa5e8c"
2025-01-23T10:47:53.546 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) Starting the execution of init_variables()
2025-01-23T10:47:53.546 INFO InputProcess::MainThread -> Validating service metadata
2025-01-23T10:47:53.547 INFO InputProcess::MainThread -> Validating defined module definition
2025-01-23T10:47:53.548 INFO InputProcess::MainThread -> Validating common input config
2025-01-23T10:47:53.550 INFO InputProcess::MainThread -> Validating service input config
2025-01-23T10:47:53.550 INFO InputProcess::MainThread -> Running overriding rules
2025-01-23T10:47:53.550 INFO InputProcess::MainThread -> Validating the rate limiter config given by the user
2025-01-23T10:47:53.550 INFO InputProcess::MainThread -> <requests_limits> setting has not been defined. The generic settings will be used instead.
2025-01-23T10:47:53.551 INFO InputProcess::MainThread -> Adding raw config to the collector store
2025-01-23T10:47:53.551 INFO InputProcess::MainThread -> Running custom validation rules
2025-01-23T10:47:53.551 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) Finalizing the execution of init_variables()
2025-01-23T10:47:53.551 INFO InputProcess::MainThread -> InputThread(prisma_cloud,23451) - Starting thread (execution_period=60s)
2025-01-23T10:47:53.552 INFO InputProcess::MainThread -> ServiceThread(prisma_cloud,23451,alert,predefined) - Starting thread (execution_period=60s)
2025-01-23T10:47:53.552 INFO InputProcess::MainThread -> PrismaCloudPullerSetup(prisma_cloud#23451,alert#predefined) -> Starting thread
2025-01-23T10:47:53.552 INFO InputProcess::MainThread -> PrismaCloudPuller(prisma_cloud#23451,alert#predefined) - Starting thread
2025-01-23T10:47:53.552 WARNING InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,alert#predefined) -> The token/header/authentication has not been created yet
2025-01-23T10:47:53.553 WARNING InputProcess::PrismaCloudPuller(prisma_cloud#23451,alert#predefined) -> Waiting until setup will be executed
2025-01-23T10:47:53.553 INFO InputProcess::MainThread -> ServiceThread(prisma_cloud,23451,audit,predefined) - Starting thread (execution_period=60s)
2025-01-23T10:47:53.553 INFO InputProcess::MainThread -> PrismaCloudPullerSetup(prisma_cloud#23451,audit#predefined) -> Starting thread
2025-01-23T10:47:53.554 INFO InputProcess::MainThread -> PrismaCloudPuller(prisma_cloud#23451,audit#predefined) - Starting thread
2025-01-23T10:47:53.554 WARNING InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,audit#predefined) -> The token/header/authentication has not been created yet
2025-01-23T10:47:53.554 WARNING InputProcess::PrismaCloudPuller(prisma_cloud#23451,audit#predefined) -> Waiting until setup will be executed
2025-01-23T10:47:53.556 INFO InputProcess::MainThread -> ServiceThread(prisma_cloud,23451,inventory_view,predefined) - Starting thread (execution_period=60s)
2025-01-23T10:47:53.557 INFO InputProcess::MainThread -> PrismaCloudPullerSetup(prisma_cloud#23451,inventory_view#predefined) -> Starting thread
2025-01-23T10:47:53.557 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) - Starting thread
2025-01-23T10:47:53.557 WARNING InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,inventory_view#predefined) -> The token/header/authentication has not been created yet
2025-01-23T10:47:53.557 WARNING InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Waiting until setup will be executed
2025-01-23T10:47:53.558 INFO InputProcess::MainThread -> ServiceThread(prisma_cloud,23451,inventory_trend,predefined) - Starting thread (execution_period=60s)
2025-01-23T10:47:53.559 INFO InputProcess::MainThread -> PrismaCloudPullerSetup(prisma_cloud#23451,inventory_trend#predefined) -> Starting thread
2025-01-23T10:47:53.560 INFO InputProcess::MainThread -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) - Starting thread
2025-01-23T10:47:53.560 WARNING InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,inventory_trend#predefined) -> The token/header/authentication has not been created yet
2025-01-23T10:47:53.560 WARNING InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_trend#predefined) -> Waiting until setup will be executed
2025-01-23T10:47:53.561 INFO OutputProcess::MainThread -> [GC] global: 37.3% -> 37.4%, process: RSS(62.25MiB -> 62.87MiB), VMS(1.08GiB -> 1.08GiB)
2025-01-23T10:47:53.561 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_sent_bytes" created: "Number of bytes sent to the defined output", unit: "1"
2025-01-23T10:47:53.561 INFO InputProcess::MainThread -> InputMetricsThread -> Started thread for updating metrics values (update_period=10.0)
2025-01-23T10:47:53.564 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "vendor_requests" created: "Number of requests received from the vendor API", unit: "requests"
2025-01-23T10:47:53.592 INFO InputProcess::MainThread -> [GC] global: 37.4% -> 37.4%, process: RSS(62.75MiB -> 63.25MiB), VMS(1.15GiB -> 1.15GiB)
2025-01-23T10:47:53.593 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_incoming_received" created: "Number of messages received from the vendor API", unit: "1"
2025-01-23T10:47:53.593 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_incoming_removed" created: "Number of messages removed by the collector", unit: "1"
2025-01-23T10:47:53.594 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_incoming_filtered" created: "Number of messages filtered by the collector", unit: "1"
2025-01-23T10:47:53.594 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_enqueued_standard_counter" created: "Number of messages enqueued", unit: "1"
2025-01-23T10:47:53.595 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_enqueued_standard_bytes" created: "Number of bytes enqueued", unit: "1"
2025-01-23T10:47:53.595 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_enqueued_lookup_counter" created: "Number of messages enqueued", unit: "1"
2025-01-23T10:47:53.596 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_enqueued_lookup_bytes" created: "Number of messages enqueued", unit: "1"
2025-01-23T10:47:53.596 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_enqueued_internal_counter" created: "Number of messages enqueued in the queue", unit: "1"
2025-01-23T10:47:53.596 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Counter "msg_enqueued_internal_bytes" created: "Number of messages enqueued in the queue", unit: "1"
2025-01-23T10:47:53.597 INFO MainProcess::MetricsConsumerThread -> OpenTelemetryServer -> [METRIC] Gauge "module_global_status" created: "Global status of current module", unit: "1"
2025-01-23T10:47:54.245 INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> Created a sender: {"name": "DevoSender(internal_senders,devo_sender_0)", "url": "collector-eu.devo.io:443", "chain_path": "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/certs/chain.crt", "cert_path": "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/certs/int-if-integrations-india.crt", "key_path": "/home/shivank/PycharmProjects/Devo/devo-prismacloud-collector/certs/int-if-integrations-india.key", "transport_layer_type": "SSL", "last_usage_timestamp": null, "socket_status": null}, hostname: "shivank", session_id: "137403887435248"
2025-01-23T10:47:54.245 INFO OutputProcess::DevoSender(internal_senders,devo_sender_0) -> [EMERGENCY_PERSISTENCE_SYSTEM] Nothing available in the persistence system
2025-01-23T10:47:55.513 INFO InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,audit#predefined) -> Token is valid. Skipping the generation of new auth token
2025-01-23T10:47:55.515 INFO InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,audit#predefined) -> Token is valid. Skipping the generation of new auth token
2025-01-23T10:47:55.516 INFO InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,audit#predefined) -> Setup for module <PrismaCloudPuller> has been successfully executed
2025-01-23T10:47:55.560 INFO InputProcess::PrismaCloudPuller(prisma_cloud#23451,audit#predefined) -> PrismaCloudPuller(prisma_cloud#23451,audit#predefined) Starting the execution of pre_pull()
2025-01-23T10:47:55.561 INFO InputProcess::PrismaCloudPuller(prisma_cloud#23451,audit#predefined) -> Reading persisted data
Puller output
A successful initial run has the following output messages for the puller module:
Note that the PrePull action is executed only one time before the first run of the Pull action.
2025-01-23T10:47:56.579 INFO InputProcess::PrismaCloudPuller(prisma_cloud#23451,alert#predefined) -> Pull Started
2025-01-23T10:47:56.581 INFO InputProcess::PrismaCloudPuller(prisma_cloud#23451,alert#predefined) -> Fetching data From : 2025-01-22T11:30:00.000000Z
2025-01-23T10:47:59.446 INFO InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,inventory_view#predefined) -> Token is valid. Skipping the generation of new auth token
2025-01-23T10:47:59.456 INFO InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,inventory_view#predefined) -> Token is valid. Skipping the generation of new auth token
2025-01-23T10:47:59.467 INFO InputProcess::PrismaCloudPullerSetup(prisma_cloud#23451,inventory_view#predefined) -> Setup for module <PrismaCloudInventoryPuller> has been successfully executed
2025-01-23T10:47:59.571 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) Starting the execution of pre_pull()
2025-01-23T10:47:59.592 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Reading persisted data
2025-01-23T10:47:59.632 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Data retrieved from the persistence: None
2025-01-23T10:47:59.633 WARNING InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Persistence will be overridden due to the retrieved state is empty
2025-01-23T10:47:59.633 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Running the persistence upgrade steps
2025-01-23T10:47:59.635 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Running the persistence corrections steps
2025-01-23T10:47:59.635 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Running the persistence corrections steps
2025-01-23T10:47:59.635 WARNING InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Some changes have been detected and the persistence needs to be updated. Previous content: None. New content: {'@persistence_version': 1, 'start_time': None, 'last_ids': []}
2025-01-23T10:47:59.638 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Updating the persistence
2025-01-23T10:47:59.640 WARNING InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Persistence has been updated successfully
2025-01-23T10:47:59.640 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) Finalizing the execution of pre_pull()
2025-01-23T10:47:59.640 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Starting data collection every 60 seconds
2025-01-23T10:47:59.642 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Pull Started
2025-01-23T10:47:59.644 INFO InputProcess::PrismaCloudInventoryPuller(prisma_cloud#23451,inventory_view#predefined) -> Fetching data
2025-01-23T10:47:59.838 INFO InputProcess::PrismaCloudPuller(prisma_cloud#23451,audit#predefined) -> Sent 28966 audit events to Devo.
After a successful collector’s execution (that is, no error logs found), you will see the following log message:
2025-01-23T10:47:59.839 INFO InputProcess::PrismaCloudPuller(prisma_cloud#23451,audit#predefined) -> (Partial) Statistics for this pull cycle (@devo_pulling_id=1737609475560):Number of requests made: 1; Number of events received: 28966; Number of duplicated events filtered out: 0; Number of events generated and sent: 28966; Average of events per second: 6812.879.
The value @devo_pulling_id is injected in each event to group all events ingested by the same pull action. You can use it to get the exact events downloaded in that Pull action in Devo’s search window.
This collector uses persistent storage to download events in an orderly fashion and avoid duplicates. In case you want to re-ingest historical data or recreate the persistence, you can restart the persistence of this collector by following these steps:
Edit the configuration file.
Change the value of the
reset_persistence_authparameter to a different one.Save the changes.
Restart the collector.
The collector will detect this change and will restart the persistence using the parameters of the configuration file or the default configuration in case it has not been provided.
Note that this action clears the persistence and cannot be recovered in any way. Resetting persistence could result in duplicate or lost events.
This collector has different security layers that detect both an invalid configuration and abnormal operation. This table will help you detect and resolve the most common errors.
Error type | Error ID | Error message | Cause | Solution |
|---|---|---|---|---|
InitVariablesError | 1 |
| The date in config is not as per required format | Ensure the date format is correct.
|
2 |
| The date in config is greater than current time | Ensure the datetime is less than current time
| |
InitVariablesErrorSetupError | 100 |
| Wrong credentials | Check the credentials and ensure that the collector has the necessary permissions to access the Prisma API. |
101 |
| Generate auth token api failed | Contact the developer with exact error message. | |
102 |
| Extend auth token api failed | Check the credentials and ensure that the collector has the necessary permissions to access the Prisma API. | |
103 |
| Prisma API call is failing | Check the credentials and ensure that the collector has the necessary permissions to access the Prisma API. | |
104 |
| Service endpoint is failing | Check the credentials and ensure that the collector has the necessary permissions to access the Prisma API. | |
105 |
| Service endpoint is failing | Check the credentials and ensure that the collector has the necessary permissions to access the Prisma API. | |
PullError | 300 |
| Prisma API call is failing | Check the credentials and ensure that the collector has the necessary permissions to access the Prisma API. |
301 |
| Prisma API call is failing | Contact the developer with exact error message. |
To check the memory usage of this collector, look for the following log records in the collector which are displayed every 5 minutes by default, always after running the memory-free process.
The used memory is displayed by running processes and the sum of both values will give the total used memory for the collector.
The global pressure of the available memory is displayed in the
globalvalue.All metrics (Global, RSS, VMS) include the value before freeing and after
previous -> after freeing memory
2025-01-23T10:47:53.561 INFO OutputProcess::MainThread -> [GC] global: 37.3% -> 37.4%, process: RSS(62.25MiB -> 62.87MiB), VMS(1.08GiB -> 1.08GiB) 2025-01-23T10:47:53.592 INFO InputProcess::MainThread -> [GC] global: 37.4% -> 37.4%, process: RSS(62.75MiB -> 63.25MiB), VMS(1.15GiB -> 1.15GiB)
Differences between RSS and VMS memory usage:
RSSis the Resident Set Size, which is the actual physical memory the process is usingVMSis the Virtual Memory Size which is the virtual memory that process is using
Sometimes it is necessary to activate the debug mode of the collector's logging. This debug mode increases the verbosity of the log and allows you to print execution traces that are very helpful in resolving incidents or detecting bottlenecks in heavy download processes.
To enable this option you just need to edit the configuration file and change the debug_status parameter from false to true and restart the collector.
To disable this option, you just need to update the configuration file and change the debug_status parameter from true to false and restart the collector.
For more information, visit the configuration and parameterization section corresponding to the chosen deployment mode.
Change log
Release | Released on | Release type | Details | Recommendations |
|---|---|---|---|---|
| IMPROVEMENTSECURITY | Refactor codebase and upgraded to DCSDK 1.13.1 |
| |
| IMPROVEMENT | Added new `debug` property for logging messages. By default `false` |
| |
| IMPROVEMENT | Added new `lag_time` property and logging messages |
| |
| CHANGED | Changed request method for alerts endpoint from `GET` to `POST` |
| |
| IMPROVEMENTS | Added delta_time for inventory_view and inventory_view log types |
| |
| FEATURE | Initial version |
|
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