Accessing associated cases

Accessing associated cases from the alert list

Alerts with cases associated can be easily identified by the change in the folder tray icon, which becomes darker and displays a blue bubble with the number of cases associated. If you click it, the associated cases window opens, and you can see the names and IDs of the cases,

There is also a button to access them in the Cases area to further examine or configure them (more info about the Cases area in this link).

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Accessing associated cases from the alert details window

You can also check associated cases in the alert details window (more info here). Simply click the alert ID to open it and you will see them at the top right of the overview tab.

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Related alerts