Enable or Disable a User
- Borja Moro Moreno
Who can Enable or Disable a User's account
ADMIN:
User's who has been assigned as Admin under User Management > Users > Groups and, or
part of a Group which has either Create or Admin permissions under User Management entity.
User's who fulfil the above criteria can only enable or disable any other User's account.
Disable a User account
Select Settings on the left navigation.
Navigate to User Management > Users.
Navigate to Users and from the list of users, click the mid-line ellipsis (three-dot options menu)
If you know the User Name use the Search option to filter from the list of users.
Click Disable, confirm by selecting OK.
(Disabled) sign is marked in the list of users against all the disabled User's.
Use the Hide Inactive toggle option to see all User's accounts (Enabled only/Enabled & Disabled).
🚧 Admin cannot Disable Self User.
Enable a User account
Only Disabled User's account can be Enabled
Select Settings on the left navigation.
Navigate to User Management > Users.
Navigate to Users and from the list of users, click the mid-line ellipsis (three-dot options menu)
If you know the User Name use the Search option to filter from the list of users.
Click Enable, confirm by selecting OK.