Email delivery methods
- Juan Tomás Alonso Nieto (Deactivated)
- Borja Moro Moreno
Details
Create email-type delivery methods for each member of your organization, or email group, that should be able to receive alert notifications by email. The email received contains the following information:
Alert ID
Domain
Category - Subcategory
Alert name
Priority
Summary
Description
Link to the alert in the Devo platform
Â
You can find below the information required on the New Delivery Method window for this delivery method (for the creation process visit Manage delivery methods).
Name | A unique name that identifies this specific delivery method. | |
|---|---|---|
The email address where the alerts should be sent. This can be for a user or for a group. | ||
Time zone | This is the time zone that will be used to calculate when alerts can be sent. This should be based upon the user's geographic location (if applicable). This will be applied to the schedule defined in any sending policy that uses this delivery method. | |
Language | The language in which to send the alert content. | |
Attach events checkbox | Check this box if you want to attach the events that triggered the alert to the email. When using this triggering method, the email received will not contain any attachment, even if this option is enabled. This is because the inactivity is the absence of events, meaning there are no events to be attached. When using this triggering method and the alert is configured to monitor fields for value counter, the attachment will display only those events with the value that appeared more times than the specified threshold. When using this triggering method, the attachment will display only the event group with the value combination whose aggregation varied more than the specified threshold from the previous to the current period. | |
Maximum number of emails in which to split the attachment | Set the maximum number of emails in which the attachment will be split when it is heavier than 5MB. Given this 5MB limit, if you set a number of emails that is lower than required to include the entire attachment, only the initial parts will be sent. For instance, if the attachment is 50MB and you set the threshold to 5, only 5 emails will be sent with the the initial 25MB. | |
Activation
The new method is saved in Pending status.
A validation e-mail is sent to the email address, which must be confirmed before this delivery method can be used.
You can now associate this new delivery method with sending policies to start receiving alerts through this method.
Â
Related articles: