What permissions do I need?
To access the Alerts overview area and filter alerts, you need at least the View level of the Triggered alerts permission (see a detailed descriptions of the alerts permissions here).
Additionally, you need to have alerts assigned with at least View access (see Assign resources to a role).
Setting time ranges for triggered alerts
When setting time ranges, it is important to consider different aspects related to the type of time range specified and the method chosen to do it. You can set absolute, relative, or snap-to dates:
Absolute: a specific interval with fixed start and end dates to see data from a specific time period.
Relative: a period of time relative to the current date (last 5 minutes, last day, etc.) to see data progression up to the present.
Snap to: a period of time that goes back to the starting point of the selected time frame to see data without unrepresentative data samples resulting from analyzing incomplete periods.
For example, if it is 10:53:17 on a Tuesday:
Snap to the day: you will see data beginning at 00:00 on that same Tuesday.
Snap to the hour: you will see data beginning at 10:00.
Snap to the minute: you will see data beginning at 10:53:00.
Using the interface
You can set a time interval as described in the picture below.
Using time expressions
You can also introduce time ranges manually using date language expressions, which gives you more flexibility and precision when searching your data.
Simply click on the date field and write the desired time expression or modify the existing one using the operators below (you can combine them as you see fit).
Operator | Description | Example |
|---|---|---|
yyyy-MM-dd hh:mm:ss | Establishes the specified absolute date | 2021-06-30 15:35:23 |
Snap to (@) or |< | Rounds the date to the beginning of a time unit. Note that this operator only works with 1m, 1d, 1h, 1w, 1W, 1M and 1y. | now() @ 1m or now() |< 1m |
Arithmetics (+/-) | Applies an offset to the date (date + offset or date - offset) | now() - 3h |
Replace (^) | Replaces part of the date by a time unit (date ^ time_unit) | now() ^ 6d |
Backward & forward (>>/<<) | Shifts the date to the next/past time unit (date >> time_unit or date << time_unit) | now() << 11M |
Apply filters to triggered alerts
You can use a variety of options to filter triggered alerts and all of them will be applied to the whole Alerts Overview both the Chart representation area at the top and the Triggered alerts area at the bottom:
Click Filter at the top and a menu opens below.
Type or select a value in the field you want to use as filtering criteria.
Some of the fields admit several options. This will find alerts that match one or the other.
Several fields can be used at the same time. This will find alerts that match all of them.
Click Apply when you finish choosing the filtering criteria. All the filters applied appear below and the alerts will be filtered accordingly.
To reset them, remove them individually by clicking the X next to each of them or click Clear all.
Search triggered alerts by ID
Every triggered alert is assigned a unique ID at the time it’s generated, which can be used to find it. Simply click the Search alert by ID button above the new alerts counter, at the top right of the screen.
Inserting an ID automatically triggers a validity check, and upon confirmation of its validity, you can proceed by clicking the Search button to open its details window.
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